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Reviews of CRYSTAL PLAZA AL MAJAZ HOTEL

4 out of 5
CRYSTAL PLAZA AL MAJAZ HOTEL
SHARJAH, ABDUL SALAM, AREF STREET, 15 2, Sharjah, SHJ

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 44 reviews" "
Rating 8 - Good. 10 out of 44 reviews" "
Rating 6 - Okay. 3 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 6 out of 44 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Voon Chin

Liked: Staff & service, property conditions & facilities
Overall good value and it is not the first time i stayed here. Only problem this trip was stained towels which maybe clean but time to discard those with brownish stains. Great housekeeping staff
Stayed 1 night in Mar 2024

2/10 Terrible

Samira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet, COMFORTABLE hotel with staff that is friendly and very accommodating of all your needs. So much to do around property. Walking distance to corniche and beautiful views. Lots of nearby red and eateries. Highly recommend. I keep coming back here.
Stayed 1 night in Feb 2024

8/10 Good

Abdul Aziz

Liked: Staff & service
Hotel is good, staff is excellent and facility needs more newer stuff such as towels etc
Stayed 2 nights in Feb 2024

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024

4/10 Poor

Farooq

Stayed 2 nights in Feb 2024

2/10 Terrible

Manvir

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s builshit hotal and not good service toilet pipes also leaked not good clean and gym show on pics very well condition but reality 0 very bed I recommend all of you don’t waste your money
Stayed 2 nights in Feb 2024

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. The SPA was brilliant. The pool was small and cold which is the only downside. Room service was great.

2/10 Terrible

Aida

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2024
Response from Alex Cherfan on 30 Jan 2024
Dear Mrs. Aida,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

8/10 Good

Christopher, EAST ROCKAWAY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a nice stay. Just a couple of things to note: Carpet has some stains on it Shower/bath has a single glass panel that didn't cover much so when showering, lots of water would spill out very easily Toilet button would get stuck so had to hit it a few times to stop the water Mini fridge barely cools Besides the above, the bed was comfortable, AC worked well as it would get quite cold if needed, shower had plenty of hot water (be careful as it could get VERY hot), food options was good for breakfast, and plenty of small food spots, supermarkets, and services all around within 5 minute walk
Stayed 7 nights in Jan 2024
Response from Alex Cherfan on 30 Jan 2024
Dear Mr. Chistopher,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

boss

Stayed 1 night in Jan 2024
Response from Alex Cherfan on 30 Jan 2024
Dear Mr. Boss,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Muhieddine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck.
Friendly staff and very professional. Location isn’t too bad without traffic it’s like 15 mins to dubai but with traffic it can take up to 40 minutes.
Stayed 14 nights in Dec 2023
Response from Alex on 20 Jan 2024
Dear Mr. MuhieddineThank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

4/10 Poor

Michael

Stayed 5 nights in Dec 2023
Response from Alex on 20 Jan 2024
Dear Mr. Michael,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Thaer

Stayed 1 night in Dec 2023
Response from Alex on 20 Jan 2024
Dear Mr. Thaer,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Alex Cherfan on 11 Dec 2023
Dear Mrs. Alisa,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Obaid, Birmingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good.
Stayed 6 nights in Nov 2023
Response from Alex Cherfan on 11 Dec 2023
Dear Mr. Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Aboelmagd, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and very accommodating. The hotel is close to Dubai airport as well and it is clean and nice as well as good enough for the price
Stayed 1 night in Dec 2023
Response from Alex Cherfan on 11 Dec 2023
Dear Mr. Aboelmagd,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

4/10 Poor

Kate

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is need of renovation. Everything is old, damaged and needs repair. First room I got had signs of water damage, mold and flies. Wardrobe smelled like piss, impossible to use and put clothes inside. Firstly I have complained about smell from the wardrobe and was told that « it’s a normal smell for wooden furniture that wasn’t used in a while and we can spray air freshener inside ». I have asked to change room and was told that hotel is at full capacity. Later on I saw black hairs all over the bedding and had to go to reception to ask them to send someone to change them. Towels are grey and have threads hanging out. Overall I have waited for another room for three days. Second one was better, but wardrobe had terrible smell inside too and no one ever tried to fix it. Cleanliness leaves a lot to be desired. All surfaces are dirty and stained from soft drinks. Breakfast is ok, little day to day variety. Beach is approximately 15 minutes by car, traffic jams are common.
Stayed 8 nights in Nov 2023
Response from Alex Cherfan on 18 Nov 2023
Dear Mrs. Kate,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Alex Cherfan on 15 Nov 2023
Dear Guest,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean, big thank you to Furqan at reception for going above and beyond to make my stay amazing! He was extremely professional and knowledgeable, made my stay there 10 times better ! Keep up the good work and again thank you for all your help.
Response from Alex Cherfan on 5 Oct 2023
Dear Mr. Faisal,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is amazingly good with very extremely friendly and helpful staff that go extra mile for your needs to be fulfilled with out anything in return Specialy Mr SULTAN at reception and Mr IMAD at the front door
Stayed 3 nights in Mar 2022

2/10 Terrible

Walid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goverment had closed this hotel
It was my secound day the reception ask me to check out immediatly because the hotel must close in few minute by goverment I had paid 4 night untill now no idea about my payment
Stayed 4 nights in Sep 2021

8/10 Good

Rawya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Alex on 17 Apr 2021
Dear Ms. Rawya, Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended to stay. Everything was good
Stayed 2 nights in Nov 2019
Response from Alex on 3 Dec 2019
Dear Valued Guest Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and qout on the time response but doesn't give time i reqested to stay up to 3.30 the didnt allowed.
Stayed 1 night in Jun 2019
Response from Alex on 7 Jul 2019
Dear Valued Guest Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing good except room service delays for lack of enough cleaning staff
Stayed 5 nights in Dec 2018
Response from Alex on 18 Sept 2019
Dear Valued Guest Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from Alex on 18 Sept 2019
Dear Mr. Anas, Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from Alex Cherfan on 30 Jan 2024
Dear Mr. Gianni,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
A very nice hotel. Good restaurant. Nice staff.....
Stayed 2 nights in Jan 2024
Response from Alex Cherfan on 30 Jan 2024
Dear Mr. Leif,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

10/10 Excellent

Gianni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Alex Cherfan on 30 Jan 2024
Dear Mr. Gianni,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

8/10 Good

Burçin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Alex on 20 Jan 2024
Dear Mr. BurcinThank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

2/10 Terrible

Raad

Stayed 14 nights in Dec 2023
Response from Alex on 20 Jan 2024
Dear Mr. Raad,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

6/10 Okay

Peter Borberg

Travelled with family
Disliked: Property conditions & facilities
Mere billigt end godt
Hotellet fremstår slidt og vores ene værelse lugtede af røg. Sengene var rigtig gode, prisen var også fornuftig.
Stayed 3 nights in Nov 2023
Response from Alex Cherfan on 11 Dec 2023
Dear Mr. Borberg,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Un hôtel abordable à 20 minutes du centre de Dubai
Un hôtel à 20 minutes de Dubail Mall. Vieillissant mais spacieux, l’hôtel profite d’une piscine en roof top. Il y a un quatrtier sympa à quelques minutes en voiture ou vous pouvez manger pour 2 à 3 fois moins chez que dans le centre de Dubai. Etant en voiture, nous avons apprécié le parking gratuit de l’hotel
Stayed 4 nights in Nov 2023
Response from Alex Cherfan on 11 Dec 2023
Dear Guest,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

6/10 Okay

Aylin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Boden war sehr schmutzig, Toilette war nicht richtig sauber.
Stayed 8 nights in Nov 2023
Response from Alex Cherfan on 11 Dec 2023
Dear Mrs. Aylin,Thank you for your recent stay at Crystal Plaza Al Majaz Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Crystal Plaza Al Majaz Hotel and offering you a better stay.Alex CherfanGeneral Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’hotel Était prestigieux. Les chambres assez grandes et propres. Le personnel était accueillant
Stayed 9 nights in Feb 2019

10/10 Excellent

abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Alex on 7 Jul 2019
Dear Mr. Abbas, Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

10/10 Excellent

jehad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق جميل
فندق جميل جدا ورائع
Stayed 1 night in May 2019
Response from Alex on 15 Jun 2019
عزيزي السيد جهاد نشكرك على إقامتك الأخيرة في فندق توليب إن الخان وعلى ملاحظاتك القيمة. نحن لا نزال ملتزمين بتزويد ضيوفنا بكرم الضيافة والخدمة على المستوى العالمي الذي يعد الأفضل ، وتساعدنا ردود أفعالك مثلنا في تحديد مجالات التحسين. ونحن نتطلع إلى الترحيب بك مرة اخرى ونقدم لك إقامة أفضل اليكس شرفان المدير العام

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2019
Response from Alex on 18 Sept 2019
Dear Valued Guest Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

10/10 Excellent

Verified traveller

Stayed 9 nights in Feb 2019
Response from Alex on 18 Sept 2019
Dear Valued Guest Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay. Alex Cherfan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel in stadtnähe
Das Hotel war super , außerhalb des Hotels auf den Gehsteigen und Straßen ist es sehr dreckig .
Stayed 5 nights in Sep 2018
Response from Alex Cherfan on 22 Oct 2018
Dear Valued Guest Thank you for your recent stay at Tulip Inn Al Khan Hotel and for your valuable feedback. We remain committed to providing our guests with world class hospitality and service which is best in class and a feedback like yours helps us to identify areas of enhancement. We look forward to welcoming you back at Tulip Inn Al Khan Hotel and offering you a better stay.