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Crowne Plaza Festival City by IHG

5.0 star property
Luxury hotel with full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Crowne Plaza Festival City by IHG

Serves lunch, dinner and brunch
Couples treatment room(s), hot tub, body treatments, prenatal massages
View from room
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Experience Crowne Plaza Festival City, an IHG Hotel's luxury and warmth in the heart of Dubai. Indulge in a rejuvenating massage at Spa InterContinental or take a refreshing dip in the outdoor pool with sun loungers and umbrellas. Enjoy shopping on site, Zaytoun’s Mediterranean delights for breakfast, lunch, or dinner and appreciate free WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service
  • Housekeeping
The current price is €80
includes taxes & fees
30 Aug - 31 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Waterfront View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 36 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds (Waterfront View)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 33 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Diplomatic)

Minibar, in-room safe, desk, soundproofing

Suite (Diplomatic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 120 sq m
  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View)

Suite, 1 Bedroom (Waterfront View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 83 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Waterfront View)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Waterfront View)

Minibar, in-room safe, desk, soundproofing

Standard Room (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Bidet
Shower/bath combination
Bathrobes
  • 34 sq m
  • Water view
  • Sleeps 2
  • 1 Twin Bed

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The price is €330
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30 Aug - 31 Aug
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About the area

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Creek - 6 min walk - 0.6 km
  • Dubai Festival City Mall - 8 min walk - 0.7 km
  • City Centre Deira - 5 min drive - 4.1 km
  • Dubai World Trade Centre - 7 min drive - 8.4 km
  • Dubai Mall - 8 min drive - 9.6 km

Getting around

  • GGICO Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 11 min drive

Restaurants

  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪The Grove By Turtle Cove - ‬8 min walk
  • ‪Somewhere - ‬9 min walk

About this property

Crowne Plaza Festival City by IHG

Luxury family-friendly hotel near Dubai Festival City Mall
Consider a stay at Crowne Plaza Festival City by IHG and take advantage of a poolside bar, a rooftop terrace and shopping on-site. Indulge in a massage, a body wrap and a facial at Spa InterContinental, the on-site spa. The on-site Mediterranean cuisine restaurant, Zaytoun, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Babysitting (surcharge), a gift shop and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 316 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Plasma TVs with premium channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 kilometres
  • Free train station pick-up shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 112 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Belgian Beer Cafe Dubai
  • Mazar Lounge
  • Zaytoun

Things to do

  • Bicycle storage
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 112 per person
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City by IHG Hotel
Crowne Plaza Festival City by IHG Dubai
Crowne Plaza Festival City an IHG Hotel
Crowne Plaza Festival City by IHG Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Crowne Plaza Festival City by IHG?

As of 29 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Festival City by IHG on 30 Aug 2025 start from €75.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Festival City by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Festival City by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Festival City by IHG?

Checkout is at noon.

Where is Crowne Plaza Festival City by IHG located?

Located in the entertainment district, this family-friendly hotel is 0.5 mi (0.8 km) from Dubai Festival City Mall. Creek Station is 30 minutes by foot.

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Crowne Plaza Festival City by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1004 reviews
Rating 8 - Good. 228 out of 1004 reviews
Rating 6 - Okay. 34 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Subani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and clean.
Stayed 5 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more food options in the hotel, but if you don’t mind a short walk, the mall has so much to offer.
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Best breakfast and staff on the planet. I love this place
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stopped here many times, brilliant as usual
Stayed 2 nights in Jul 2025

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Thank you all.
Stayed 9 nights in Jul 2025

10/10 Excellent

Cowan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2025

10/10 Excellent

Nooru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good times
Stayed 6 nights in Jul 2025

10/10 Excellent

Simranjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 8 nights in Mar 2025

10/10 Excellent

Faysel

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel well located & a good wall
Stayed 7 nights in Apr 2025

8/10 Good

Manfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely friendly people
Stayed 4 nights in Jun 2025

8/10 Good

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
House keeping staff smells bad
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here
Stayed 4 nights in Oct 2024

8/10 Good

Ryoichi

Liked: Cleanliness, staff & service, room comfort
Everything was good except shower.
Stayed 2 nights in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Best breakfast buffet on the planet. Staff are top quality.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lumen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crowne plaza in Dubai! Everyone was nice, welcoming and friendly. Will return again
Stayed 8 nights in Mar 2025

4/10 Poor

Zainab

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
POOR MANAGEMENT at the breakfast
Stayed 10 nights in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff particularly in Zaytoun were fantastic especially Joanna. The one serious negative was that when I asked about an accessible room (I am disabled and find it difficult and dangerous to climb into the bath to use the shower) I was made aware that they only had separate showers in the premier or suites room options which I cannot afford
Stayed 11 nights in May 2025

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything and that it’s connected to the mall…Bonus!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Majid

Great stay for family reunion.
Stayed 6 nights in Feb 2024

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wee treat

Stayed for 2 nights after visiting family in Dubai. Arrived early which didn’t seem to matter as we were checked in immediately. Very friendly and helpful staff, the room with view over the creek was amazing and extremely comfortable. The pools were brilliant and clean. Good location if you want shopping, it’s next to festival mall. Great break all round 😎
Stayed 2 nights in Mar 2025

8/10 Good

Nuha

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly
Stayed 5 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!
Stayed 7 nights in Feb 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good in the hotel thanks for making our vacation such an unforgettable
Stayed 3 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable hotel with great views.
Stayed 2 nights in Mar 2024