"The rooms were great, checking in was easy and very friendly and efficient staff. The hotel food was wonderful and we always had great service. It was easy to get taxis from the hotel. "
"The hotel was beautiful, clean and the customer service was impeccable! They made sure our stay was excellent. From the receptionist Coline, to the Director of rooms Assem, housekeeper Kelum and the wait staff in the Shang Palace Christine and every single staff were very polite and friendly! We had the best time!"
"Fantastic hotel!
Great staff, friendly, accommodating and so helpful.
Great breakfast and dinner options.
Pool area was great, house keepers around the pool are very helpful.
Couldn’t fault the hotel.
Room was clean and spacious - we asked for extra water, hangers and few other things. Everything we asked for was delivered within 10 minutes or less.
Definitely going to stay again on our next trip.
Fantastic for families aswell - we had our 14 month old with us"