Grand Excelsior Hotel Bur Dubai

Property class: 4

Choose dates to view prices

BurJuman Mall is located near Grand Excelsior Hotel Bur Dubai, which provides a nightclub, an airport shuttle and a poolside bar. Treat yourself to a Swedish massage, a manicure/pedicure or a body wrap at Grand Lavana Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to 4 coffee shops/cafes and a hair salon, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €70
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room

A hotel room with a large bed, a desk with a telephone, a chair, a television, and a mirror.

Premium Room

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

Deluxe Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a TV, a desk, and a seating area with a sofa and chairs.

Family Room

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A well-furnished living room with a dining table, chairs, sofas, and a large mirror.

Executive Suite, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 Bedroom

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Premium Suite, 1 Bedroom

  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Located in Bur Dubai, a neighbourhood in Dubai, Grand Excelsior Hotel Bur Dubai is in a shopping district and near a metro station. The area's natural beauty can be seen at Dubai Creek and Jumeirah Beach, while Museum of the Future and Wild Wadi Water Park are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Coca-Cola Arena or Dubai Tennis Stadium. Visit our Dubai travel guide
Map
Kuwait Road - Bur Dubai, Dubai, 121545

What's nearby

  • A city street with tall buildings, a bus stop, and parked cars.
    BurJuman Mall
    15 min walk - 1.3 km
  • A historic building with intricate carvings and a modern skyscraper in the background.
    Meena Bazaar
    19 min walk - 1.7 km
  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    2 min drive - 2.4 km
  • A historic fort with flags, cannons, and a museum entrance.
    Dubai Museum
    3 min drive - 2.4 km
  • A tall, ornate monument with intricate patterns, surrounded by palm trees and a dome-shaped building in the background.
    Dubai Frame
    3 min drive - 3.4 km

Getting around

  • ADCB Station
    14 min walk
  • Dubai (DXB-Dubai Intl.)
    17 min drive

Restaurants

  • Rayyan Mandi Restaurant
    4 min walk
  • McDonald's
    9 min walk
  • Burger King
    5 min walk
  • Gazebo مطعم جازيبو
    6 min walk
  • Purani Dilli
    2 min walk

About this property

Grand Excelsior Hotel Bur Dubai

  • Upscale hotel near BurJuman Mall
  • At Grand Excelsior Hotel Bur Dubai, you can look forward to a nightclub, an airport shuttle and a poolside bar. Treat yourself to a Swedish massage, a manicure/pedicure or a body wrap at Grand Lavana Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to 4 coffee shops/cafes and a hair salon, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool
    • Free self-parking and valet parking
    • Limo/town car service, buffet breakfast (surcharge) and express check-out
    • Express check-in, babysitting (surcharge) and a computer station
  • Room features
  • All 282 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with bidets and baths or showers
    • LCD TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

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Frequently asked questions

Does Grand Excelsior Hotel Bur Dubai have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Excelsior Hotel Bur Dubai?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Bur Dubai on 3 Nov 2026 start from €70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Excelsior Hotel Bur Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Excelsior Hotel Bur Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Excelsior Hotel Bur Dubai?

Check-in start time: 3:00 PM; check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Grand Excelsior Hotel Bur Dubai?

Checkout is at noon.

Does Grand Excelsior Hotel Bur Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 100 per vehicle applies.

Where is Grand Excelsior Hotel Bur Dubai located?

Located in Bur Dubai, this spa hotel is within 2 mi (3 km) of BurJuman Mall, Dubai Creek, and Dubai Cruise Terminal. Gold Souk and Dubai World Trade Centre are also within 3 miles (5 km). ADCB Station is 14 minutes by foot and Sharaf DG Station is 14 minutes.

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Reviews

Grand Excelsior Hotel Bur Dubai Reviews

7.0

Good

7.2

Cleanliness

7.6

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 86 out of 308 reviews
Rating 8 - Good. 86 out of 308 reviews
Rating 6 - Okay. 62 out of 308 reviews
Rating 4 - Poor. 43 out of 308 reviews
Rating 2 - Terrible. 31 out of 308 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food is excellent both breakfast and Dinner.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Bur Dubai

Great Staff great location perfect for my business trip.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and quality in Bur Dubai

What an excellent hotel with great staff in a convenient location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is good and family oriented
Stayed 3 nights in Apr 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Price vs Quality doesn't match

-Cleanliness was very poor especially the hotel looks old from inside the rooms so it requires extra care. -Price vs Quality doesn't match,, it is way overpriced, I can stay in a better option with the same price. -To be fair, reception staff are great!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good experience!
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
This hotel is for hookers and their customers
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Lobby great, hotel is a bit dated. Need a lot of updating and renovations, very close to the airport
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Purely a touristic hotel and not meant for business travelers and room allotment when done online is somewhat limited choices and flexibility
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Amenities
The room area was unkept by guest next door to my room they will eat and leave the dirty dishes by the door 🚪 for days and house keeping will clean up the rooms and still no one will pick up those trash 🗑️. That was terrible.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst 4 Star Hotel

Worse 4 Star hotel in Dubai. Cant sleep until 3am. As nighclub blarring music until then Rooms old and shabby
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Issue resolution wasnt quick. Shower faucet was broken
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
The hotel was older than I thought. There was water running from a pipe. The towels were dingy and obviously over used. The complimentary breakfast was ok. Hot food not very hot. The young man Christopher who worked there was eager to help. Always smiling. He was our go to guy
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever.

Worst hotel I ever stay. By default, do expect no shower foam, no towel. Shifting breakfast location without inform guest. Room key always give issue. Totally disappointed. U can get much better hotel with the same rate.
Stayed 5 nights in May 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were lovely! Rooms were old & needed up dating ! First room. We were put in everything was broken! Food was good !but you should provide coffee after meals ! Children were aloud to run & scream until 2 in the morning without any consideration for other guests! Disgusting!!!!!! Pool & Hussan very good but you need drink fertilities up there !
Stayed 6 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is very bad, not clean, every thing we nee to ask including towels, response for anything is very slow
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was small no view,, couldn't get door open to bathroom because it hit the bidet
Stayed 2 nights in Mar 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money. Except food is very good.

I had to push them to change my room due to poor bathroom condition, disaster aircon & Iron not working, not once but 3 different ones due to loose socket. Second room little better but bathroom same as first room, felt like it wasn't cleaned in years, mould on tiles everywhere. I will not stay again in this hotel, i don't understand who gave such hotels 4 star rating.
Stayed 5 nights in Feb 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
The Reception Was Not Supporting Room Was Not Up To The Stand
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Disliked: Staff & service

Not coming back Here Again

The hotel looks amazing from outside but when I went in the room the ac was not working i had to change the room and also there were cockroaches in the room. The room was quite spacious but when the ac was not working and i had to change the room instead of upgrading the room they downgraded the room by giving a smaller room.
Stayed 8 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad, Have to call 4/5 times for get things done to clean room etc
Stayed 3 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Yeh
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Helt ok hotell

Slitt hotell som trenger oppgradering. Ingen 4 stjerners følelse.
Stayed 3 nights in Apr 2025