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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Escape to this upscale oasis where you can unwind by multiple pools or rejuvenate at the spa after exploring nearby shops.

Choose dates to view prices

In the heart of Dubai Festival City, Holiday Inn & Suites Dubai Festival City offers a luxurious retreat with a poolside bar, spa treatments, and shopping on site. Unwind at the rooftop terrace or by the outdoor pool and children's pool while staying connected with free in-room WiFi. The helpful staff has received praise from guests who also appreciate its proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €144
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • City view
  • Sleeps 5
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Waterfront View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom (Creek View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Kitchen, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Dubai Festival City neighbourhood, Holiday Inn & Suites Dubai Festival City by IHG is connected to a shopping centre. Travellers eager for a bit of culture can stop by Dubai Museum, while those who have shopping on the agenda may want to visit Dubai Festival City Mall and Gold Souk. Dubai Creek and Dubai Frame are two other places to visit that come recommended.
Visit our Dubai travel guideOpens in a new window
Map
Gateway Avenue, Festival City, Dubai

What's nearby

  • Festival Center - 1 min walk - 0.1 km
  • Dubai Festival City Mall - 8 min walk - 0.7 km
  • Dubai Creek - 15 min walk - 1.3 km
  • Dubai Mall - 8 min drive - 10.6 km
  • Burj Khalifa - 9 min drive - 11.6 km

Getting around

  • GGICO Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Ikea Café - ‬3 min walk
  • ‪Tortilla - ‬11 min walk
  • ‪Choco Lovers - ‬13 min walk
  • ‪Joe's Backyard - ‬1 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

Upscale hotel near Dubai Festival City Mall
Located close to Dubai Creek, Holiday Inn & Suites Dubai Festival City by IHG provides a poolside bar, a terrace and shopping on-site. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Sirocco, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station and free newspapers
  • A water dispenser, tour/ticket information and ATM/banking services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 496 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • 47-inch Smart TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

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The Creekside Hotel Dubai an Accor Hotel
  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
9.2 out of 10, Wonderful, 1,001 reviews
The price is €179
includes taxes & fees
1 Feb - 2 Feb
The Creekside Hotel Dubai an Accor Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (254 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 184.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Holiday Inn & Suites Dubai Festival City by IHG?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City by IHG on 23 Jan 2026 start from €140.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn & Suites Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Dubai Festival City by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn & Suites Dubai Festival City by IHG?

Checkout is at noon.

Where is Holiday Inn & Suites Dubai Festival City by IHG located?

Located in Dubai Festival City, this spa hotel is within 1 mi (2 km) of Dubai Festival City Mall and Dubai Creek. Dubai Frame and Dubai World Trade Centre are also within 9 mi (15 km).

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Reviews

Holiday Inn & Suites Dubai Festival City by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 358 out of 514 reviews
Rating 8 - Good. 115 out of 514 reviews
Rating 6 - Okay. 14 out of 514 reviews
Rating 4 - Poor. 15 out of 514 reviews
Rating 2 - Terrible. 12 out of 514 reviews

Reviews

10/10 Excellent

Najmeh

Liked: Cleanliness, amenities, property conditions & facilities
Good location,easy access to everywhere,friendly staff and clean rooms!
Stayed 6 nights in Oct 2025

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, clean rooms
Stayed 3 nights in Sep 2025

10/10 Excellent

Revanth Kumar Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities are good

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and amenities
Stayed 2 nights in May 2025

10/10 Excellent

Wenlong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Breakfast excellent. Access to Mall fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities are convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Liked: Staff & service, property conditions & facilities, room comfort
The workers was so nice and polite
Stayed 1 night in Jun 2025

10/10 Excellent

Derartu Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been coming again and again to this hotel. I will continue to recommend as well. Customer service excellent! Especially,
Stayed 4 nights in Jul 2025

10/10 Excellent

siddiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for family or business stay.

The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
Stayed 16 nights in Jul 2024

10/10 Excellent

Chintan Arvindbhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Stayed 6 nights in Feb 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great being joined to Air conditioned walkway to shops. A very comfortable bed and everything you need in the room. Lovely and clean. One thing I found disturbing was the amount of very strong perfume or deodoriser used in the corridors. It did not come into the room but for anyone who has allergies to perfumes it would be awful. Other than the perfume the hotel is perfect. Your staff are very caring and efficient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Perfect Location and Exceptional Service in Dubai

I had a fantastic stay at this hotel in Dubai! Its location near the mall and airport is incredibly convenient. The rooms are spacious and well-appointed, and the staff is friendly and helpful. The rooftop pool offers stunning skyline views, and the dining options are excellent. Highly recommend this hotel for anyone visiting Dubai!
Stayed 2 nights in May 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in May 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Stayed 2 nights in Jan 2025

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

One of the best hotels I’ve ever stayed at! Five star luxury, amazing customer service, the most extensive breakfast buffet I’ve ever seen, and super comfortable rooms. 10/10 would recommend and will stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stop over, close to the airport and linked to the Festival City Mall. The staff were all lovely.
Stayed 3 nights in Sep 2023

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good trained staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

All the staff from reception to room service were fantastic . Room was clean and worth the money for a nice clean relaxing stay with nice pillows! I only wish they had a few channels in english with movies
Stayed 1 night in Oct 2024

10/10 Excellent

Tae Hyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff makes all the difference

Friendly staff in every step of the way, even after we had checked out.
Stayed 2 nights in Jan 2024

10/10 Excellent

RICARDO JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Festival City Dubai - 18-20 OCT 2024

Nice relaxing and comfortable room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Modern and spacious room. Breakfast was amazing. Thank you for allowing us to check out at 3PM. We really appreciated it.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Top Hotel

I can only give this hotel good recension,fantastic welcome professional and welcoming hospitality Great staff all over the hotel , good food and very good suites, Well done all Thanks Peter Ward
Stayed 2 nights in Jan 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, room comfort
Enjoyed our time. The proximity to the mall and waterfront was excellent. The breakfast is good but can be improved.
Stayed 6 nights in Mar 2024

10/10 Excellent

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable
Stayed 1 night in Feb 2024