Hyatt Regency Dubai Creek Heights, near Dubai Creek and City Centre Deira, offers an upscale experience with on-site golfing, dual outdoor pools, NYSA Spa, and a rooftop terrace with poolside cocktails. Attentive staff, well-maintained property, and free in-room WiFi.
Located in Bur Dubai, a neighbourhood in Dubai, Hyatt Regency Dubai Creek Heights is near the airport and near a metro station. City Centre Deira and BurJuman Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Marina Beach. Dubai World Trade Centre and Dubai Festival City Mall are two other places to visit that come recommended. Visit our Dubai travel guide
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
What's nearby
Creek Park
3 min walk - 0.3 km
Wafi City Mall
7 min walk - 0.7 km
Dubai Creek
2 min drive - 1.7 km
Mohammed Bin Rashid University Of Medicine and Health Sciences
3 min walk - 0.3 km
American Hospital Dubai
14 min walk - 1.2 km
Getting around
Health Care City Station
8 min walk
Dubai (DXB-Dubai Intl.)
13 min drive
Restaurants
Brasserie Boulud
10 min walk
Market 24
2 min walk
Bijou Patisserie
10 min walk
Pool Bar - Hyatt Regency Dubai Creek Heights
4 min walk
La Tablita
3 min walk
About this property
Hyatt Regency Dubai Creek Heights
Luxury family-friendly hotel near Dubai Creek
Located close to City Centre Deira and BurJuman Mall, Hyatt Regency Dubai Creek Heights provides golfing on-site, a poolside bar and a rooftop terrace. Indulge in a Swedish massage, a facial and hydrotherapy at NYSA Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mexican cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
Free self-parking and valet parking
Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
Express check-out, express check-in and supervised childcare (surcharge)
Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 463 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
LCD TVs with premium channels
Wardrobes/cupboards, separate sitting areas and cookware/dishes/utensils
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
24-hour return airport shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Daily buffet breakfast available for a fee: AED 130 for adults and AED 75 for children
2 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli
Restaurants on site
Eve Penthouse & Lounge
La Tablita
Market24
Sufra
Things to do
2 outdoor pools
Arcade/game room
Bicycle storage
Children's club
Children's pool
Full-service spa
Golf
Gym
Hot tub
Sauna
Steam room
TV in common areas
Family friendly
2 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
In-room cot
Laundry facilities
Lifeguards on site
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Computer station
Conference centre (34,445 square foot of space)
Outdoors
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
8 treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
35 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2015
Designated smoking areas
Lifeguards
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels provided
Entertainment
IPod dock
LCD TV with premium channels
Food and drink
24-hour room service
Coffee/tea maker
Cookware, dishware, and utensils
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 122.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AED 200.00 per night
New Year's Eve (31 December) Gala Dinner per adult: AED 1400
New Year's Eve (31 December) Gala Dinner per child: AED 700 (from 6 to 12 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately AED 130 for adults and from AED 75.00 for children
Airport shuttle fee: AED 207 per vehicle (one way)
Rollaway bed fee: AED 122.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Pool access available from 6:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Children under 18 years old are not allowed in the spa without adult supervision
Property is also known as
Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai
Frequently asked questions
Does Hyatt Regency Dubai Creek Heights have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:30 AM to 8:00 PM.
How much does it cost to stay at Hyatt Regency Dubai Creek Heights?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Dubai Creek Heights on 9 Mar 2026 start from €85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hyatt Regency Dubai Creek Heights pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Dubai Creek Heights?
Self-parking and valet parking are free at this property.
What time is check-in at Hyatt Regency Dubai Creek Heights?
Check-in start time: 3 PM; check-in end time: 3 AM.
What time is check-out at Hyatt Regency Dubai Creek Heights?
Checkout is at noon.
Does Hyatt Regency Dubai Creek Heights provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 207 per vehicle applies.
Where is Hyatt Regency Dubai Creek Heights located?
This family-friendly Dubai hotel is located near the airport, within 3 mi (5 km) of Dubai Creek and BurJuman Mall. City Centre Deira and Dubai World Trade Centre are also within 6 mi (10 km). Health Care City Station is 8 minutes by foot and Oud Metha Station is 21 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hyatt Regency Dubai Creek Heights Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.8
Location
8.8
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 588 out of 1001 reviews
10 - Excellent
588
Rating 8 - Good. 258 out of 1001 reviews
8 - Good
258
Rating 6 - Okay. 76 out of 1001 reviews
6 - Okay
76
Rating 4 - Poor. 39 out of 1001 reviews
4 - Poor
39
Rating 2 - Terrible. 40 out of 1001 reviews
2 - Terrible
40
Reviews
10/10 Excellent
Ruth Jacques
30 Oct 2025
Liked: Cleanliness, amenities
The all staff was very nice and very professional.
I went back to this property mainly because of the staff, they have the best staff members, from the reception team to pool staff, breakfast team. The staff makes your start comfortable and special. See you again very soon!
Early check-in provided at 0800am being off-season, fantastic staff that went out of their way to make the stay comfortable from start to finish. Terrific value hotel with excellent amenities.
The hotel is clean, the staff is really nice, customer service was to another level. I felt very welcome by all staff. The pool is awesome and safe. Breakfast is very good. I would definitely recommend the hotel, we had a great experience.
Went with my partner. We loved our stay here. Everything was super clean. Amazing staff. Thank you Hyatt Regency Dubai Creek for making our stay one of the best
Genevieve B
Stayed 4 nights in May 2025
2/10 Terrible
Precilla
7 Dec 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Check in was smooth. Rooms are good and carpets needs upgrade. Room service is efficient. F&B food section it is ok. On the food services side mostly the staff are helpful. Some staff show obvious bias if you are from certain country/countries. We noticed this since we stayed in two rooms for 7 days and observed and experienced bias during breakfast and in one of the restaurants market24. We know this since we have travelled to many countries and stayed in various hotel chains. THIS IS UNACCEPTABLE from Hyatt. The staff have to be educated and trained to handle customers from various countries and diversities. Having one or two staff from a particular country and asking them to take care of the hotel guests from that country just by looking at them is not enough. All staff should be trained to treat all guest one and the same irrespective of where they come from. After all it food and service that is required and everyone pays for it expecting goof food and services.
Hotel is in excellent condition, reception staff Mr malak and Mohamed hamid were amazing they went above and beyond in facilitating early check in and late check out, they made the experience started and ended with a very satisfactory result.
Thank you
Hotel is amazing. 6*
Hotel staff-out standing service
Club lounge access - not a huge choice of alcohol but food was amazing
Pool and seats. Very clean but small
Buffet breakfast. Huge variety of food and chef would cook any food that one wanted.
sukhjinder
Stayed 8 nights in Mar 2025
10/10 Excellent
Abu
14 Mar 2024
Liked: Cleanliness, amenities
Love it, nice hotel and decent location. Staff is extremely friendly.