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Reviews of ibis Styles Dragon Mart Dubai

3 out of 5
ibis Styles Dragon Mart Dubai
Al Awir Road E44 on Hatta Road, Dubai

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 141 reviews" "
Rating 8 - Good. 55 out of 141 reviews" "
Rating 6 - Okay. 12 out of 141 reviews" "
Rating 4 - Poor. 13 out of 141 reviews" "
Rating 2 - Terrible. 6 out of 141 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed, Mississauga

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Venu at front desk was so helpful he helped us check in made sure our stay was comfortable We arrived late after the flooding in dubai and we were greeted with a smile the hotel was busy but i can see the employees running around trying to make everyone happy 😃 Thanks
Stayed 4 nights in Apr 2024
Response from Amr on 20 Apr 2024
Dear Mohammed,Thank you for staying at Ibis styles dragon mart.We very much appreciate your positive feedback, and glad that you were amazed by the hotel and service of the staff specially Venu whom you personally mentioned in the review.It will be our pleasure to welcome you again in the near future.Sincerely,Amr Eldiba , Asst. Front Office Manager

10/10 Excellent

Patricio

Stayed 3 nights in Feb 2024
Response from Amr on 26 Feb 2024
Dear Patricio,Thank you for choosing Ibis styles dragon mart for your visit, we are very much appreciate that you rate us with 5 stars.We look forward to welcome you again in the near future.Sincerely,Amr Eldiba , Asst. Front Office Manager

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service
There is area to sit and work
Stayed 5 nights in Jan 2024
Response from Am on 2 Feb 2024
Dear David,Thank you for choosing Ibis styles dragon mart to stay, and for sharing your feedback.I am Pleased to hear that we have met your expectations and we look forward to welcoming you again on the near future.Sincerely,Amr Eldiba , Asst. Front Office Manager

10/10 Excellent

Atif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from am on 2 Feb 2024
Dear Atif,Thank you for choosing Ibis styles dragon mart for your visit, we are very much appreciate that you rate us with 10/10 .We look forward to welcome you again in the near future.Sincerely,Amr Eldiba , Asst. Front Office Manager

8/10 Good

anthony

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Am on 2 Feb 2024
Dear Anthony,Thank you for choosing Ibis styles dragon mart for your visit, we are very much appreciate that you rate us with 8/10.We look forward to welcome you again in the near future.Sincerely,Amr Eldiba , Asst. Front Office Manager

10/10 Excellent

Akbar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent and hotel was very clean as always this was my 5 th stay at the hotel that says something
Stayed 5 nights in Jun 2023
Response from Sabry on 21 Jun 2023
Dear Akbar,Thank you for your feedback. We are thrilled to hear that you found our staff excellent and the hotel very clean during your recent stay. We appreciate your continued loyalty as this was your 5th stay with us. Your kind words are a testament to the consistent quality of our services. We look forward to welcoming you back for your future stays. Thank you once again for choosing our hotel.Regards,Sabry Al BittarFront Office Manager

8/10 Good

Chaowanee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service was not very good. I called and asked for a toilet paper, but no one showed up to bring me one. Front staff are nice but slow.
Stayed 1 night in Jan 2023
Response from Sabry on 21 Jun 2023
Dear Chaowanee,Thank you for choosing Ibis styles dragon mart to stay, and for sharing your feedback.We look forward to welcoming you again on the near future.Sincerely,Sabry Al-BittarFront Office Manager

8/10 Good

Chaowanee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I’m from Thailand. It’s quite cold in the room for me but no heaters. Asking for more toilet paper, no one has shown up.
Stayed 1 night in Jan 2023
Response from Sabry on 21 Jun 2023
Dear Chaowanee,Thank you for choosing Ibis styles dragon mart to stay, and for sharing your feedback.We look forward to welcoming you again on the near future.Sincerely,Sabry Al-BittarFront Office Manager

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Dubai visit
Rooms smelt like smoke. Lobby smelled like vomit. Only would give us one towel at a time.
Stayed 3 nights in Nov 2022
Response from Sabry on 21 Jun 2023
Dear guest,Thank you for choosing Ibis styles dragon mart to stay, and for sharing your feedback.We look forward to welcoming you again on the near future.Sincerely,Sabry Al-BittarFront Office Manager

2/10 Terrible

Greg

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cigarette smell will come through the air conditioning system even in the non smoking section.
Stayed 7 nights in Nov 2022

8/10 Good

ADRISH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Sabry on 18 Aug 2022
Dear Adrish, Thank you for choosing Ibis styles dragon mart to stay, and for sharing your feedback. I am Pleased to hear that we have met your expectations and we look forward to welcoming you again on the near future. Sincerely, Sabry Al-Bittar Front Office Manager

10/10 Excellent

Kaize

Stayed 3 nights in Jul 2022

10/10 Excellent

Sidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful and have a great hospitality. Everything was 10/10.
Stayed 22 nights in May 2022
Response from Sabry on 14 Jun 2022
Dear guest, Thank you for sharing your recent stay experience with us. I am delighted to receive such genuine compliments highlighting our team members. Your feedback is very important to us in our ongoing efforts to improve the level of our services and enhance the guest experience. Rest assured that I will share your feedback to the team. We look forward to welcoming you back! Sincerely, Sabry Al Bittar Front Office Manager

2/10 Terrible

ahmad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrendous and terrible, from the reception staff to the amenities, decor and furniture and location and booking price was over rated to the max. I would never consider never ever to stay at this hotel, especially this location, again. Could you imagine the toothpaste, slippers and all these small items are offered for a fee, nothing for free. The rooms were tiny and all sounds surrounding your room, in your dam ears. I’m trying to think of something decent about this place, other than it’s being dedicated for the dragon mart shoppers, else, save your money! Peace!
Stayed 3 nights in Mar 2022
Response from Sabry on 5 Apr 2022
Dear Ahmad, Thank you for choosing Ibis styles dragon mart to stay, and for sharing your feedback. We would like to inform you that Ibis styles dragon mart hotel categorized as 3 stars budget hotel, therefore as Ibis hotels standard we are not providing personal hygiene kit in the room (dental kit, shaving kit, slippers ...), however it is available with front office team, were you can buy it with very competitive price. Please note that we are providing Soap, hair and body wash, and tissue in the wash washrooms free of charge. We thank you again for understanding that we Ibis styles hotels following one standard which was cleared in the above. Should you need further assistance please let us know. Best Regards, Sabry Al Bittar Front Office Manager

8/10 Good

kheira Anissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate place for a short stay
Stayed 1 night in Mar 2022
Response from Sabry on 5 Apr 2022
Dear Kheira, Thank you for choosing Ibis styles dragon mart to stay, and for sharing your feedback. I am Pleased to hear that we have met your expectations and we look forward to welcoming you again on the near future. Sincerely, Sabry Al-Bittar Front Office Manager

2/10 Terrible

Hussain, Tampa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The location was excellent, however there was limited supplies, only one towel provided and you have to keep asking for things, the equipments were broken including the bathroom water, but what was really concerning is the atmosphere, as it was filled by drunk people at night, who were significantly drunk, prostitutes all night coming and going, and very unsafe environment for family, I think for a single person could be something you could work with but absolutely I would recommend against it for family due to multiple drunk people at night and prostitution at night
Stayed 2 nights in Mar 2022
Response from Sabry Al Bittar Front Office manager on 25 Mar 2022
Dear Mr. Aboud, Thank you for taking the time to tell us about your experience at the Ibis styles dragon mart Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact us directly for any future query. Sincerely,

4/10 Poor

DEEPAK

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Insensitivity of reception staff
I had a mild heart attack with chest pain and my wife had requested the reception if a taxi can be arranged. However, they were insensitive and just told her to go outside to find a taxi. Expected a better service from Ibis chain of hotels!
Stayed 2 nights in Feb 2022
Response from Sabry on 17 Apr 2022
Dear DEEPAK , Thank you for taking the time to tell us about your experience at the Ibis styles dragon mart. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabry Al Bittar Front Office Manager

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern property restaurant was convenient tasty food, Spa available in Lobby special price for guests — excellent massage! And the bar was great with good variety of drinks, pool table, big screen sports and music
Stayed 9 nights in Feb 2022
Response from Sabry on 5 Apr 2022
Dear Arian, Thank you for staying at Ibis styles dragon mart. We very much appreciate your positive feedback, and glad that you were amazed by the hotel and service of the staff. It will be our pleasure to welcome you again in the near future. Sincerely, Sabry Al-Bittar Front Office Manager

10/10 Excellent

Jia

Stayed 1 night in Feb 2022
Response from Sabry on 5 Apr 2022
Dear Jia, Thank you for choosing Ibis styles dragon mart for your stay in Dubai and for taking the time to share your experience. It’s always a pleasure to receive positive feedback. We look forward to welcome you again in the near future. Sincerely, Sabry Al-Bittar Front Office Manager

8/10 Good

Bhaskaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good with an excellent view of dubai I enjoyed to stay over there
Stayed 1 night in Jan 2022
Response from Sabry on 27 Apr 2022
Dear Bhaskaran, Thank you for staying at Ibis styles dragon mart. We very much appreciate your positive feedback, and glad that you were amazed with the hotel view and service of the staff. It will be our pleasure to welcome you again in the near future. Sincerely, Sabry Al-Bittar Front Office Manager

6/10 Okay

gareth

Business traveller
Disliked: Room comfort
Not the best Ibis
Hotel was in a good location in terms of choices of places to eat but be aware that one side backs onto a main road and is therefore pretty noisy. Breakfast was always fresh and the breakfast staff very friendly. The hotel itself is also very noisy, cleaners ckeaning at 4am every morning and juat loud gusts in general- the hotel's open plan construction doesn't help. My room was a non smoking room but cleanly people had been smoking as the room stunk and could also smell smoke throughout the floor i was on. In summary i stayed here as it was very close to where i was working but i wouldn't stay here again - sorry Ibis.
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Amr on 25 Sept 2021
Thank you for your positive rating. Looking forward to welcoming you back soon. Sincerely, Amr Eldiba Duty Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Its good stay but facilities in the room not completely worth the price but overall nice and calm stay is available
Stayed 1 night in Feb 2021
Response from Malou on 22 Feb 2021
Dear Guest, We very much appreciate for taking the time to tell us about your experience at the ibis Styles Dragon Mart Dubai. As you already know Ibis Styles Dragon Mart is a budget hotel where some of the services and offers are limited compared to 4 and 5 star hotels, based on the brand concept of Ibis hotels worldwide. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Malou Andaya Front Office Manager

8/10 Good

Mohammed Abdul Latheef

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A decent hotel with good customer service.
A decent hotel with good customer service. Clean and comfortable room. The restaurant is too crowded for breakfast.
Stayed 1 night in Sep 2020
Response from Malou on 5 Oct 2020
Dear Mr. Abdul Latheef, We appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Malou Andaya Front Office Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great when visiting Dragon mart
Nice and well trained receptionists and great value compared to the price. Spacious Clean rooms. Fast and very nice room dining food. Also the massage is professional by Thy therapists.
Stayed 1 night in Sep 2020
Response from Malou on 28 Sept 2020
We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback that will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malou Andaya Front Office Manager

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Sachelle on 22 Jul 2020
Dear Mr. Mostafa, Greetings from Ibis Styles Hotel Dragon Mart!! We appreciate your high rating and we are so glad to hear that you had a wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation has been duly conveyed to the team and it’s a great motivation for all of us. We look forward to welcome you back soon with us. Should you require furthermore assistance, please let us know. Thank you and Best Regards,

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Malou on 10 Jun 2020
Dear Mr. Mostafa, Thank you for your positive rating and looking forward to welcoming you back once again in Ibis Styles Dragon Mart. Sincerely,

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Mar 2020
Response from Malou on 9 Apr 2020
Appreciate your feedback and thank you Kind Regards, Malou Andaya Front Office Manager

10/10 Excellent

areej

Stayed 2 nights in Mar 2020
Response from Malou on 30 Apr 2020
Thank you for your positive feedback

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Malou on 27 Feb 2020
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. It is always a pleasure to receive positive feedback that will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malou Andaya Front Office Manager

10/10 Excellent

DragonMartIbis, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient. Near to where my son lives and the accommodation was clean and the sevices was excellent
Stayed 7 nights in Feb 2020
Response from Malou on 23 Feb 2020
Thank you for your positive feedback and looking forward to welcoming you back again. Sincerely,

10/10 Excellent

Verified traveller

Stayed 12 nights in Dec 2019
Response from Malou on 23 Jan 2020
Thank you for your positive rating. Looking forward to welcoming you back soon. Sincerely, Malou Andaya Front Office Manager

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When I got to the room after check in the room has no towels at all. The telephone on the side of the bed was not working and I had to use one in the bathroom that did not had a list of the numbers for reception, house keeping and things like that. After tying some random numbers like 9,5 I discover that reception was number 0. So I called a few times before getting some one to answer me and get me some towels. Also the remote control for the TV on the room was not working. This should not be such a problem as I was not looking forward to watch TV at all, but the problem is that when you enter the room the TV starts automatically so the only way that I could turn off the TV was looking for the cables behind the TV set in the wall and finally unplugged from the wall. The hotel has a interesting location near to two Chinese mall with a lot of options to eat and things to buy but the traffic in the area was a little bit crowed because of the malls. So, fair location, room was clean, staff was helpful but the room needs some maintenance.
Stayed 1 night in Dec 2019
Response from Malou on 1 Jan 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Dragon Mart Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Malou Andaya Front Office Manager

8/10 Good

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 floor lady very good cleaning service. Breakfast will a bit change for everyday
Stayed 6 nights in Dec 2019
Response from Malou on 15 Dec 2019
Dear Mr. Frankie, We appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malou Andaya Front Office Manager

6/10 Okay

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms top price nothing around
There for a day/night. Close to the airport but far from everything, a good 20 min ride to the usual spots. Rooms are new and nice. Price is top. Not good for long stays or tourist not much around.
Stayed 1 night in Nov 2019
Response from Malou on 4 Nov 2019
Dear Mr. Nicolas, We appreciate your feedback regarding your stay in Ibis Styles Dragon Mart. Looking forward to welcoming you back in the near future. Regards, Malou Andaya Front Office Manager

6/10 Okay

SAEED

Stayed 1 night in Oct 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and curtesy
I love this hotel always have a great stay not noisy as I work night time so it’s great to have a place that I can stay from time to time o get good sleep.
Stayed 2 nights in Oct 2019
Response from Malou on 26 Oct 2019
Dear Mr.Scott, We very much appreciate your comments regarding your stay at Ibis Styles Dragon Mart. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Malou on 22 Oct 2019
Thank you for your stay and positive feedback. We look forward to welcoming you once again in Ibis Styles Dragon Mart.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice at all just i had a comment when i call the hotel to make the reservation the service was bad .
Stayed 6 nights in Oct 2019
Response from Malou on 22 Nov 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Dragon Mart Dubai. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Malou Andaya Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and cosy hotel. Perfect location for shoppers with a direct entrance in Dragon Mart 2 shopping mall. We had minor issues with the room, which were dealt with immediately and our stay was very pleasant.
Stayed 10 nights in Aug 2019
Response from Ibis Styles Hotel Dragon Mart Team on 8 Oct 2019
Dear Sir/Maám, Greetings from Ibis Styles Hotel Dragon Mart!! Thank you for staying with Ibis Styles Hotel and for taking the time to update the feedback of your stay. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. Your kind appreciation will be duly conveyed to the team and it’s a great motivation for all of us. We look forward to welcome you back soon with us. Thank you and Best Regards,

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WONDERFUL
Amazing trip
Stayed 6 nights in Sep 2019
Response from Malou on 12 Sept 2019
Dear Mr. Raymond, We very much appreciate your rating regarding you stay in Ibis Styles Dragon Mart. Looking forward to welcoming you back again in your next visit. Regards,

4/10 Poor

Faroug

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was a very short transit visit to dubai. I spent one night waiting for a flight next day.
Stayed 1 night in May 2019
Response from Malou on 23 Aug 2019
Dear Mr. Faroug, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us. We appreciate your sharing your comment, and it is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

SATHYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Aug 2019
Response from Malou on 21 Aug 2019
Thank you for your good rating

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Malou on 21 Aug 2019
Thank you for your good rating

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Malou on 25 Jul 2019
Dear Guest, We thank you for your rating and hope you enjoy your stay with us. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2019
Response from Malou on 4 Jul 2019
Thank you for staying with us and good rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Malou on 31 Mar 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai and we hope your next visit will be as pleasant as the previous one. Sincerely, Malou Andaya Front Office Manager

10/10 Excellent

Nesreen, Duhok, iraq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great shopping location next to hotel. Easy drive from airport
Stayed 1 night in Mar 2019
Response from Malou on 31 Mar 2019
Dear Ms. Nesreen, We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai and we hope your next visit will be as pleasant as the previous one. Sincerely, Malou Andaya Front Office Manager

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in formality, lots of free parking space , rooms are spacious and has all basic necessities, breakfast was modest but with the room price was a great bargain, connected to the mall which has all what you need I love this hotel and will surely return I sadly noticed that they lately closed their SPA !!!
Stayed 2 nights in Mar 2019
Response from YannDecaix on 18 Mar 2019
Dear Ahmad, Thank you for your review. Glad you enjoyed your stay and that you love our hotel! In regards to the Spa, please be advised a new company will be starting in April 2019 - which I am sure you will enjoy! Kind Regards, Yann Decaix General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from Malou on 7 Apr 2019
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Dragon Mart Dubai and we hope your next visit will be as pleasant as the previous one. Sincerely, Malou Andaya Front Office Manager