Kingsgate Canal Hotel

Property class: 3

Choose dates to view prices

Located close to Dubai Creek and Dubai Frame, Kingsgate Canal Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is €170
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room (includes 25% off F&B)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room (includes 25% off F&B)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Room (includes 25% off F&B)

  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (includes 25% off F&B)

  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Executive Room (includes 25% off F&B)

  • Canal view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Jadaf, a neighbourhood in Dubai, Kingsgate Canal Hotel is near the airport and near a metro station. Dubai Frame and Dubai Fountain are notable landmarks, and travellers looking to shop may want to visit BurJuman Mall and Gold Souk. Don't miss out on a visit to Dubai Aquarium & Underwater Zoo. Take the opportunity to explore the area for water adventures such as fishing. Visit our Dubai travel guide
Map
Building number 6, street 10, al jadaf,, street 10 6, Dubai, Dubai, 89029

What's nearby

  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    2 min walk - 0.2 km
  • A palm tree, a bench, a water body, and a city skyline.
    Creek Park
    17 min walk - 1.4 km
  • beach near Marsa Al Khor
    17 min walk - 1.4 km
  • WonderLand Amusement Park
    20 min walk - 1.7 km
  • Dubai Festival City Mall
    3 min drive - 2.7 km

Getting around

  • Al Jadaf Station
    11 min walk
  • Dubai (DXB-Dubai Intl.)
    9 min drive

Restaurants

  • Intercontinental Club Lounge
    4 min drive
  • Mandi Man
    14 min walk
  • Tourist Hub
    14 min walk
  • katrina
    11 min walk
  • Age. 3
    4 min drive

About this property

Kingsgate Canal Hotel

  • Hotel remodelled in 2021 and located near Dubai Creek
  • Located close to Dubai Frame and BurJuman Mall, Kingsgate Canal Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Free in-room WiFi, with a speed of 25+ Mbps, and a restaurant are available to all guests.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception
    • A porter/bellboy, concierge services and luggage storage
  • Room features
  • All 72 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with hydromassage showers and free toiletries
    • 43-inch Smart TVs with satellite channels
    • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

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Frequently asked questions

Is Kingsgate Canal Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kingsgate Canal Hotel?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Kingsgate Canal Hotel on 5 Nov 2026 start from €170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kingsgate Canal Hotel?

Self-parking is free at this property.

What time is check-in at Kingsgate Canal Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Kingsgate Canal Hotel?

Checkout is at noon.

Does Kingsgate Canal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 3 per vehicle applies.

Where is Kingsgate Canal Hotel located?

Located in Jadaf, this spa hotel is steps from Dubai Creek and within 6 mi (10 km) of Dubai Frame and BurJuman Mall. Dubai World Trade Centre and Dubai Fountain are also within 6 mi (10 km). Al Jadaf Station is 11 minutes by foot and Creek Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kingsgate Canal Hotel Reviews

7.0

Good

7.4

Cleanliness

7.2

Amenities

7.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 7 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and comprehensive, especially Marwa. Had a comfortable stay and will definitely be back.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was good in general with minor observations. The parking space is not enough for the guests. Although the security guard has done his best to adjust the situation. He deserve a high credit for his efforts. The receptionist in certain shifts needs to improve his customer service skills.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in general
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean enough to get a couple days but a bit small and no closet space.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gretel was an absolute amazing hostess, very professional and well manner
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Property conditions & facilities
Room could have been cleaner. Lobby bathrooms needs better cleaning. Check in should be at 1 pm and not 3 pm
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bad experience in Dubai hotels
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price so high
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Worst experience ever
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Staff & service
The receptionist night shift. He make me wait for 30 mnts for. I don't have booking. In the system. And I have booking befor. And payed already.
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service

Awful awful service from the check in staff. The man at the desk called 'Akash' was very rude and has zero customer service skills and I don't think he knows how to smile. Additionally, the manager is also very unhelpful. There are much better hotels in Dubai, don't ruin your trip by staying here !
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service
Badrummet var ej bra. Vattentrycket var riktigt dåligt, duschen var dålig vattnet rann ute.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sämsta servicen någonsin!

Tog mig mer än 1h att checka in då receptionen inte kunde hitta min bokning (delvis Hotels.com fel). När jag skulle checka ut bad jag om 15min extra men det kunde dom inte erbjuda mig utan att jag skulle betala extra för! Väl dags för utcheckning får jag sitta ner i lobbyn i 30min för hotellet att ”checka” mitt rum och avgöra min ärlighet om vad jag utnyttjat för att ge tillbaka min deposition. Sämsta hotellet jag varit med om i mitt liv! Detta kommer från en Gold medlem som bor på hotell minst 2 gånger i veckan!!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Amazing stay definitely recommend
Stayed 3 nights in Mar 2022
Verified review

2/10 Terrible

Very disappointed from Hotels.com as it is 2nd times I reach to hotel and they don't have confirmation from hotels.com and very complcated and difficult to register your complain and get your refunds
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024