Outdoor pool, pool umbrellas, pool loungers

Reviews of Majestic Premier Hotel

4 out of 5
Majestic Premier Hotel
Khalid Bin Waleed, Dubai

Reviews

8.4

Very good

Rating 10 - Excellent. 344 out of 815 reviews" "
Rating 8 - Good. 340 out of 815 reviews" "
Rating 6 - Okay. 84 out of 815 reviews" "
Rating 4 - Poor. 25 out of 815 reviews" "
Rating 2 - Terrible. 22 out of 815 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

vineet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
night bar was a distraction but good large rooms with nice shower staff courteous and friendly
Stayed 3 nights in Apr 2024

8/10 Good

Vikram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy access to metro. Fridge is needed in the room.
Stayed 4 nights in Mar 2024

8/10 Good

Nathan, Salisbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near the burjuman metro providing an easy link to visit places in Dubai. Bedroom and seating area was comfortable but the bathroom could do with a bit of a refresh
Stayed 2 nights in Mar 2024

6/10 Okay

Binder

Liked: Cleanliness, staff & service
The property is well located. Close to the airport. The room was a bit small, but cozy. They are making improvements to the hotel. As was evident with the new windows, and a modern restaurant downstairs. The food was delicious!! My room had some paint peeling and some tiles missing in the modern, updated bathroom. So, theyre working on it. I could walk everywhere on the island. I even walked to the ferry and took that to Male for the day. I would stay there again. Theres no pool.or fitness room. The ocean is just 100 meters away. Turquoise bgreen beautiful water. Get up early and catch the sunrise!! Lots of mosquitos. So bring deet!
Stayed 4 nights in Mar 2024

8/10 Good

Johanna

Stayed 1 night in Mar 2024

4/10 Poor

Mohamed

Travelled with partner
Liked: Amenities
We have stayed at this property numerous times when it was a Four Points Sheraton. However on this occasion under the Majestic brand we have not had a good nights sleep as the hotel houses a club of some sort which blasts base until nearly 3-4am which makes sleep nearly impossible even on the 4th floor. Clearly soundproofing is lacking and when we have reported it we have been advised it is not a hotel run club and not in their control. Disappointing as one pays to stay at a hotel so one can get good nights sleep. Sadly I would not recommend this venue as the noise it unbearable even on the 4th floor. I asked for a higher floor but was assured 4th would be fine as was pre-warned by my family who stayed on a lower floor. Sadly quite disappointed and pleased to be leaving tomorrow.

8/10 Good

Swati

Stayed 3 nights in Feb 2024

8/10 Good

Chintan

Business traveller
Liked: Amenities
All was ok and can recommend
Stayed 4 nights in Feb 2024

10/10 Excellent

Chetan, Germantown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel a bit away from tourist attractions with easy access to metro. Close to variety of restaurants. Had paid extra to include breakfast which was quite decent. A lot of variety with breakfast that includes good veg/Indian options besides the usual stuff.
Stayed 5 nights in Jan 2024

10/10 Excellent

HAYDAR, stanton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place clean and convenient close to shopping and mall
Stayed 2 nights in Jan 2024

8/10 Good

Muralidhar, Seattle

Stayed 1 night in Jan 2024

10/10 Excellent

SUNNY M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right place to stay for a tour around DUBAI
This hotel stay was very good in all aspects. Everything was almost near by distance 30-40 minute drive. Shopping malls, restaurants, etc. The staff were very helpful. Commendable service by Mr. Alex and the team.
Stayed 5 nights in Jan 2024
Response from Manu Madhan on 16 Jan 2024
Dear Basheer, Thank you for sharing your much-valued experience with us. Our aim is to provide a clean, comfortable and pleasant place to stay, and we have noted your comments. We hope to welcome you again in the near future. Best regards, Manu Madan General Manager Majestic City Retreat Hotel

8/10 Good

YUEN MEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 15 mins taxi ride from airport.. a few shops nearby.. walkable distance to metro.. very friendly staff…we managed to get a high floor with a city view.. the only negative point is bathroom a bit old. Overall good stay
Stayed 1 night in Dec 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good cleanliness, excellent breakfast, good location. Enjoyed the stay.
Stayed 1 night in Dec 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

10/10 Excellent

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

10/10 Excellent

George

Business traveller
Liked: Room comfort
Stayed 2 nights in Dec 2023
Response from Manu Madhan on 16 Jan 2024
Dear Basheer, Thank you for sharing your much-valued experience with us. Our aim is to provide a clean, comfortable and pleasant place to stay, and we have noted your comments. We hope to welcome you again in the near future. Best regards, Manu Madan General Manager Majestic City Retreat Hotel

10/10 Excellent

virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was jot expecting that everything is really just under your nose. Everything I tick off is everything what is in here. The staff were great. I will recommend this to my friend.
Stayed 1 night in Dec 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

10/10 Excellent

Azim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and very helpful especially Dawooda keep it up!
Stayed 4 nights in Nov 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

6/10 Okay

Somiyeh

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall the stay was good. Unfortunately there is a club downstairs that is open every night from 9 pm - 4 am. This is not advertised on the listing. I had to complain and move rooms due to the noise.
Stayed 4 nights in Nov 2023

10/10 Excellent

Nizar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and convenient
Stayed 4 nights in Nov 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

2/10 Terrible

Anjum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is okay, the location is fine but I had a terrible experience at the time of check in. I had booked my reservation 6 months ago from USA and I did get expedia confirmation on my reservation. But when I arrived at the hotel, the front desk and management refused to honor my reservation stating they dont see it in their system. They asked me to book again with their current room rates which was more expensive and for 4 people they gave a very tiny cramped room with one of us sleeping on the couch.
Stayed 8 nights in Nov 2023

4/10 Poor

manei

الموقع مزدحم جدا
الموقع جدا مزعج
Stayed 1 night in Nov 2023

10/10 Excellent

Tribeni Chandra

Stayed 4 nights in Nov 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
A great location. Rooms are beautiful.
Stayed 3 nights in Sep 2023
Response from Manu Madhan on 9 Jan 2024
Dear Guest, Thank you for the feedback. We are glad to hear that you did enjoy your stay, Hope you will give us another opportunity to serve you again very soon. Sincerely, Manu Madhan General Manager

10/10 Excellent

HANSU, SANTA CLARA

Travelled with family
Liked: Amenities, property conditions & facilities
Good experience
Stayed 6 nights in Nov 2023

10/10 Excellent

MILDREDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

SHASHIKIRAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great & very friendly. They helped me with all my Dubai adventures (package trips)
Stayed 5 nights in Oct 2023

8/10 Good

Khadija Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful. Rooms cleaned very well except some equipment such as phone, bidet and fridge were either leaking little water or phone was not working and one of the usb ports not functioning. Cannot make collect calls from the hotel. Otherwise very nice stay.
Stayed 6 nights in Oct 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and made the stay very welcoming. Buffet was good as well and affordable
Stayed 1 night in Oct 2023

10/10 Excellent

Mariae Rikka

Stayed 2 nights in Oct 2023

10/10 Excellent

Patryk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patryk

Stayed 2 nights in Oct 2023

8/10 Good

Ebrahim

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2023

4/10 Poor

BARDIA

Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hot rooms
Rooms are too hot at night, the AC is not the best
Stayed 1 night in Sep 2023

10/10 Excellent

Brandon, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Female friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience
Stayed 5 nights in Sep 2023

8/10 Good

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

miss

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Rossana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Majestic Hotels. on 2 Aug 2023
Thank you for your valuable feedback.

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good and staff offered good service. Parking was a bit inconvenient due to the limited space; the staff did their best to help ensure smooth parking.
Stayed 3 nights in Apr 2023
Response from Majestic Hotels. on 2 Aug 2023
Thank you for your valuable feedback.

10/10 Excellent

Priyanka

Stayed 1 night in Apr 2023
Response from Ahsan Fareedi on 11 Apr 2023
Thank you for your valuable feedback.

10/10 Excellent

Shehnaz Z, Belleville

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was very accessible and very safe for anyone walking outside at any time of the day. Very friendly staff. The front entrance should be glass sliding door with sensor.It was very taxing and inconvenient to open pulling or pushing for someone with limited arm mobility issues. Door man was not always there to open the door for you. Bringing luggage in and out was also a challenge due to very steep slope in front.
Stayed 7 nights in Apr 2023
Response from Reena on 9 Apr 2023
Dear Guest, Greetings of the day!Thank you for your recent stay at Four Points By Sheraton Bur Dubai.We really appreciate and thank you for your valuable feedback.Thanking You & Kind Regards, Front Office Team

8/10 Good

Frederick

Liked: Cleanliness, staff & service, room comfort
Well-positioned hotel
Well-positioned hotel in Bur Dubai (the old town). 7 Mins walk from the Burjuman Shopping Centre and Metro Interchange. Room was well-appointed but looking a bit tired, particularly the bathroom which needs all the old silicone sealant removing and replaced by some new sealant but using masking tape to ensure a clean line. Bar is a bit pricey - £10 for a pint and £10 for a glass of wine. However, there is an African & Eastern Store 3 mins walk from the hotel where you can stock-up on alcohol at very reasonable prices. You have to take your passport with you and can only drink it in your hotel room. There is a fridge in the room, Breakfast is really aimed at the Indian/Pakistani clientele but if you are prepared to try something different then it is quite filling and tasty, Anyway, who goes to the middle east and expects a fry-up? There are some western dishes but this is really just chicken sausages and beef bacon (honestly). Omelettes, scrambled eggs and baked beans are always available.
Stayed 5 nights in Mar 2023
Response from Mohamed Adel on 21 Mar 2023
Dear Mr. Frederik,Greetings of the day!Thank you for your recent stay with Four Points by Sheraton. We really appreciated and thanked for your valuable feedback.Hope to see your again in the future.Thanking You & Kind Regards,Front Desk Team.

10/10 Excellent

Vishal

Business traveller
Liked: Property conditions & facilities
Nyc hotel and gud food and staff very helpdful👍
Stayed 4 nights in Mar 2023
Response from Mohamed Adel on 17 Mar 2023
Dear Mr. Vishal,Greetings of the day! Thank you for your recent stay with Four Points BY Sheraton. We really appreciated and thanked for your valuable feedback.Hope to see your again in the future.Thanking You & Kind Regards,Front Desk Team.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing and the staff was so accommodating . They were so polite and welcoming. The hotel was near everything mall, stores, trains.
Stayed 5 nights in Mar 2023
Response from Reena on 9 Mar 2023
Dear Ms. Rachel. Greetings of the day!Thank you for for your recent stay with Four Points BY Sheraton.We really appreciated and thanked for your valuable feedback. Hope to see your again in the future. Thanking You & Kind Regards, Front Desk

8/10 Good

nizar

Stayed 4 nights in Feb 2023
Response from Front Desk Team on 13 Mar 2023
Thank you for your valuable feedback

10/10 Excellent

Lovepreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very fine stay. No complaints
Stayed 6 nights in Feb 2023
Response from Reena on 17 Feb 2023
Dear Guest, Greetings of the day !Thank you for your recent stay with Four Points Sheraton and we really appreciate your valuable feedback.Hope to see you again in the future. Thanking You & Kind Regards, Front Office Team

10/10 Excellent

sakshi

Stayed 6 nights in Feb 2023
Response from Mohamed Adel on 9 Mar 2023
Dear Sakshi,Greetings of the day!Thank you for your recent stay with Four Points Sheraton and we really appreciate your valuable feedback. Hope to see you again in the future.Thanking You & Kind Regards,Front Office Team

8/10 Good

Jamalu

Liked: Cleanliness, staff & service, amenities
Good, convenient location. Property appears dated. Needs renovations.
Stayed 1 night in Feb 2023
Response from Front Desk Team on 11 Feb 2023
Thank you for the valuable feedback.