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Pullman Dubai Downtown

Property class: 5 and above

Choose dates to view prices

Located in central Dubai, Pullman Dubai Downtown offers eco-certified luxury near Dubai Fountain and Burj Khalifa. Dine at Couqley French Brasserie or enjoy a Thai massage at Wellbeings Spa. Helpful staff and prime location are consistently praised by visitors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is €76
includes taxes & fees
25 Apr - 26 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Canal view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Suite

7.6 out of 10
Good
(4 reviews)
  • Canal view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

8.0 out of 10
Very good
(5 reviews)
  • Canal view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down duvets, pillow-top beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • Canal view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Room, 1 King Bed

8.2 out of 10
Very good
(42 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar items

Superior Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located in Downtown Dubai, a neighbourhood in Dubai, Pullman Dubai Downtown is near a metro station and near the beach. Dubai Cruise Terminal and Ski Dubai are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Dubai Mall and Mall of the Emirates. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park. Visit our Dubai travel guide
Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Water Canal
    Dubai Water Canal
    4 min walk - 0.4 km
  • Dubai Opera
    Dubai Opera
    16 min walk - 1.4 km
  • Dubai Mall
    Dubai Mall
    19 min walk - 1.7 km
  • Dubai Fountain
    Dubai Fountain
    20 min walk - 1.7 km
  • Burj Khalifa tower in Dubai
    Burj Khalifa
    2 min drive - 1.7 km

Getting around

  • Dubai Trolley Station 3 Tram Station
    7 min walk
  • Dubai (DXB-Dubai Intl.)
    21 min drive

Restaurants

  • FireLake Grill House
    4 min walk
  • Soul Kitchen
    7 min walk
  • Sah El Nom
    2 min walk
  • Loona Dubai
    7 min walk
  • St. Regis Bar
    5 min walk

About this property

Pullman Dubai Downtown

Luxury family-friendly hotel near Dubai Fountain
Burj Khalifa and Dubai Mall are located near Pullman Dubai Downtown, which provides a poolside bar, a free daily manager's reception and a terrace. Indulge in a manicure/pedicure, a Swedish massage and a detox wrap at Wellbeings Spa, the on-site spa. The on-site restaurant, Couqley French Brasserie, features international cuisine. Enjoy the health club, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking, valet parking and extended parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and a round-trip airport shuttle (surcharge)
  • An electric car charging station, supervised childcare (surcharge) and a porter/bellboy
  • Guest reviews say great things about the helpful staff and location
Room features
All 340 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Rainfall showers, designer toiletries and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/cupboards, eco-friendly cleaning products and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pullman Dubai Downtown?

As of 24 Apr 2026, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on 25 Apr 2026 start from €76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Dubai Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Dubai Downtown?

Self-parking and valet parking are free at this property.

What time is check-in at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Dubai Downtown?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Dubai Downtown provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 250 per vehicle applies.

Where is Pullman Dubai Downtown located?

This family-friendly Dubai hotel is located in the business district, within a 15-minute walk of Dubai Water Canal and Dubai Fountain. Burj Khalifa and Dubai Mall are also within 2 miles (3 km). Dubai Trolley Station 3 Tram Station is 7 minutes by foot and Dubai Trolley Station 2 Tram Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Dubai Downtown Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 705 out of 1002 reviews
Rating 8 - Good. 184 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Rashmi Ashok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay! The staff and hospitality were beyond fantastic. The restaurants within the hotel were phenomenal too! Exceptional stay overall
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kashif

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff overall stay was delightful and would recommend
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ranmeetinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of this Pullman downtown is the best. We had such a wonderful time. Beautiful, clean hotel. Hopefully would love to come back again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sima

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff but the breakfast buffet not so much.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Great hotel with prime location. My 9. time in Dubai but first at this hotel. I really enjoyed the proximity to downtown and the state of the hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, amenities, property conditions & facilities
The pool area is excellent.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Aladin

Liked: Cleanliness, amenities, property conditions & facilities
great hotel location and really clean and staff are really helpfull
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Girum Demissie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh food with a lot of selection, friendly staff .
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel good breakfast
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Charles

Attentive staff, clean, modern rooms.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff were very friendly
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We had a beautiful view on Burj Khalifa. The staff was very friendly and helpful and the room was specious and clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sadek

Liked: Cleanliness, amenities, property conditions & facilities
I don't fault this hotel. Room, location, breakfast and the staff are 💯 %. It's a proper 5 🌟 hotel if you want to visit downtown Dubai.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Dhaval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean & beautiful. Staff was very courteous & helpful. Had an amazing time. Walkable to Dubai Mall & Burj Khalifa.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good, food was on par
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
My first time staying at Pullman Dubai Downtown and I will be returning! The service was amazing, from Mark (at the front desk) answering my questions to Rakibul (our housekeeper) who kept our room immaculate, it couldn’t have been more perfect. Mark, Rakibul & the rest of the staff were always so helpful, kind & attentive. Thank you Pullman Dubai Downtown for your hospitality!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, i booked a Burj Khalifa view and it’s exactly how I wanted
Stayed 6 nights in Nov 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
Room was a good size, with a nice view. The location was great. Staff were friendly. But despite paying for a better room with a Burj Khalifa view, our room was really noisy impacting sleep, both with the bar and reception below us, plus rattly adjoining doors and fellow guest shouting at 2-3am in the morning.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
We spent 5 days at the Pullamn Downtown and had a wonderful time. Outstanding staff and service, spacious and clean room, beautiful pool section with great view. We really enjoyed our stay at this hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Senka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room big and comfortable with great views
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and service
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is very good and the hotel staff is very friendly
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Sundeep

Liked: Cleanliness, amenities, property conditions & facilities
Staff is absolutely amazing. And hotel very clean and spacious. Restaurants are next level. My absolute favorite is the roof top restaurant and pool area with a clear clear view of Burj khalifa! Room are very modern and service is outstanding. My first ever stay in Dubai and what a memorable one at that.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ebtisam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was great. Customer service was excellent. Food pool location I highly recommend !
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anh Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay, and the staff were so welcoming and serviceminded.
Stayed 15 nights in Jul 2025