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Reviews of Ibis Budget Dubbo

2.5 out of 5
Ibis Budget Dubbo
Cnr Victoria Street & Newell Hwy, Dubbo, NSW

Reviews

6.8
Rating 10 - Excellent. 159 out of 1000 reviews" "
Rating 8 - Good. 385 out of 1000 reviews" "
Rating 6 - Okay. 240 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 106 out of 1000 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Michele

Liked: Cleanliness, staff & service
The hotel was your typical Ibis hotel- what you would expect. The reception lady was very nice. The shower had good water pressure and hot however not high enough for tall people. Need a power point near the bedside table.
Stayed 1 night in May 2024
Response from Ibis Budget Dubbo on 22 May 2024
Thank you for taking the time to let us know where we can improve. We use this feedback to help improve where we can at the best of our ability. We are happy to hear that you had an overall satisfactory experience with us. We hope to see you again in the future.

6/10 Okay

fay

Staff courtesy but were originally shown to s room which wss not made up. This was rectified but it's not a good start to a stay.
Stayed 1 night in Apr 2024
Response from Ibis Budget Dubbo on 22 May 2024
Thank you for your feedback. We are glad to hear that this was rectified right away. We will use your feedback to improve. We hope to see you in the future for a better experience with us.

2/10 Terrible

Wini

Business traveller
Disliked: Amenities, property conditions & facilities
Nothing unique. For the price i expected basic accomodation. It was below that. Bed was lumpy. No fridge. No area for storing clothes etc. Aircon very noisy needed to climb on chsir to adjust settings. Bathroom tap was loose. 3 settings, hot very hot and scalding hot. Do i need to go on?
Stayed 1 night in Apr 2024
Response from Ibis Budget Dubbo on 22 May 2024
We appreciate your feedback. we are sorry to hear that you did not have a satisfactory stay with us. We will use this feedback to help us improve the best we can to the best of our ability. We hope to see you again in the future for a better experience.

4/10 Poor

Tab

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was a very budget motel. Thin walls, can hear people snoring and people's doors slamming. Room service knocked really loud room next door at 11.15pm yelling 'room service'. Didn't consider anyone else who might be asleep. Carpets have threds pulled, not really clean. There was No ventilation in our bathroom. The only Window could only be open, maybe a index finger width, security connection at top with no screens.
Stayed 1 night in Apr 2024
Response from Ibis Budget Dubbo on 22 May 2024
We appreciate your feedback. We use this help us improve the best we can to the best of our ability. We are sorry to hear that you did not have a satisfactory experience with us. We hope to see you again in the future for a better experience.

2/10 Terrible

Melanie

Disliked: Staff & service
Stayed 11 nights in Apr 2024
Response from B on 17 Apr 2024
We are so sorry to hear about your recent experience with us at Ibis Budget Dubbo. Your feedback is invaluable in helping us improve and we appreciate your honest opinion. Please don't hesitate to reach out to the hotel directly if you wish to discuss this further.

6/10 Okay

Wini

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms very basic pillows hard as rock. Its ok for one or 2 days but not for extended stay
Stayed 1 night in Apr 2024
Response from B on 17 Apr 2024
Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away , We will be replacing our hotel pillows with Vendella eco sustainable pillows in the near future. - Thank you

6/10 Okay

rikki

Stayed 1 night in Apr 2024
Response from B on 17 Apr 2024
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay.

2/10 Terrible

Alex

Disliked: Staff & service, property conditions & facilities
Unsatisfactory
Stayed 1 night in Apr 2024
Response from Ibis Budget Dubbo on 22 May 2024
Thank you for your feedback. We are sorry to hear that you are unhappy with your stay. We will do our best to improve.

6/10 Okay

sebastien

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from B on 17 Apr 2024
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay.

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Totally fine for budget accommodation. What you see is what you get. Staff were very good. Pillows were ok if you folded them in half. Bed was adequate. Could feel springs.
Stayed 1 night in Mar 2024
Response from B on 17 Apr 2024
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay. Im excited to share the hotel will soon be replacing all current pillows with eco friendly and sustainable pillows from Vendella.

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for an overnight stay
Stayed 1 night in Mar 2024
Response from B on 17 Apr 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Ibis Budget Dubbo. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 Okay

Veronika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good and cheap quick stop on our journey. People has been talking loudly all night on the hallway?and kids screaming. So our sleep wasnt good at all, which was hard with early start and very long day ahead of us. Room was very clean, bed sheets too.
Stayed 1 night in Feb 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Needs reno ,carpets interior painting especially public areas
Stayed 1 night in Mar 2024

6/10 Okay

Renee

Stayed 1 night in Feb 2024
Response from B on 17 Apr 2024
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay.

8/10 Good

Larissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Kids enjoying the pool
Stayed 1 night in Feb 2024
Response from B on 17 Apr 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Ibis Budget Dubbo. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

JIll

Liked: Cleanliness, staff & service
Suited my needs and budget
Stayed 1 night in Feb 2024

8/10 Good

malcolm

Stayed 1 night in Feb 2024
Response from B on 17 Apr 2024
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay.

2/10 Terrible

Nick

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy bathroom , vomit & blood in the grout between the tiles . Never staying here again . People smoking at main entrance . Not suitable to bring your children.
Stayed 1 night in Jan 2024

10/10 Excellent

Angeleca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel the stag where really nice
Stayed 2 nights in Feb 2024

8/10 Good

Allan

Stayed 1 night in Feb 2024
Response from B on 17 Apr 2024
Thank you for taking the time to review your stay with us at Ibis Budget Dubbo . I am very pleased to see you enjoyed your stay.

4/10 Poor

Graham

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The airconditioning didn't work well at all. I removed the cover and had to clean the very dirty filter using the shower head. Returned the clean filter but still didn't cool the room. Spider webs over the AC unit. The bathroom was clean and clean sheets on the beds, but the AC has long been neglected.
Stayed 1 night in Jan 2024

4/10 Poor

Natalie

Disliked: Cleanliness, property conditions & facilities
Friendly check in. Pool. Brekky opt. Drink machine. Dirty room, dusty old cobwebs, remote gone. Ac old. No table chair's. Bedside table. Most if all carpet yuk. Rip it out and paint the room
Stayed 1 night in Jan 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service
The room was a bit cramped, better off with a single bed. It had old carpet and needed more furniture like a bedside table and coat hooks. Soap holder in the shower was broken and no soap was provided.
Stayed 1 night in Jan 2024

4/10 Poor

Brenton

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were people swearing and screaming outside our room at approximately 6am. Firstly the toilet in the room did not work, so we were switched to a dusty, unclean room that had us sneezing constantly. The staff were nice and we know it was a budget hotel but at times, we did not feel safe.
Stayed 2 nights in Jan 2024

6/10 Okay

Noah

Stayed 1 night in Jan 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there at 10pm, the room smelled really bad, carpets in the room was wet, window had no fly screen so kids would of fallen out if they climbed up there to look out, they refuse to change our room
Stayed 1 night in Jan 2024

4/10 Poor

Jacqui

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The sheets and pillowcases were clean. The bathroom was grotty and needed a deep clean. Dirty grout, and shower curtain. Holes in carpet. Paint peeling off ceiling. Dirty ceiling. Dirty stains on doona cover. Inconvenient power outlets. Extremely noisy. Someone was smoking in another nearby room. Flat lifeless pillows.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I.thought.the.room.was Very.good.and.close.to.town.and.breskfast.was.good.too Thank You Will Stsy Again.sometime.
Stayed 1 night in Jan 2024

2/10 Terrible

Roy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy and dirty place. more than that very unsafe placce to stay as some fellow guests had their car broken @ the night we stayed. Never recommend!!!
Stayed 1 night in Jan 2024

2/10 Terrible

Greg

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing to like about the room we stayed in. There was no fridge what so ever. No shower screen for the shower so when you showered the toilet got completely soaking wet. The air conditioner was ancient and was dirty as. The carpet was dirty and parts of the carpet was gone. Ultimately the worst hotel I have ever stayed in. Would not recommend at all.
Stayed 2 nights in Jan 2024

6/10 Okay

eddie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Stacey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was disgusting. Carpets and air con haven’t been cleaned for who knows how long. Window frame muddy. Felt like breathing in dust all night. Unsafe, unhygienic and unhealthy. Ibis is an international company and this hotel is a disappointment. I won’t be staying again nor would I recommend it to anyone. Clean your act up.
Stayed 1 night in Jan 2024

10/10 Excellent

Peta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good value for money, property is clean but dated. Staff however were excellent, going above expectations. Would recommend for travellers looking for overnight accommodation.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

4/10 Poor

Renae

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room and common area not clean

2/10 Terrible

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ravind

Travelled with family
Liked: Cleanliness, amenities
This is my first time in budget IBIS, I would like to recommend to others.
Stayed 1 night in Dec 2023

2/10 Terrible

Pauline

Disliked: Cleanliness, property conditions & facilities
Mould on bathroom tiles, cockroaches, no fan in bathroom, unpleasant odour. Unable to fill kettle from small sink in bathroom. Curtains falling off rails.
Stayed 1 night in Dec 2023

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd world standards in a 1st world country
this place is no better than a 3rd world hostel. The carpet must be the original as it is so threadbare. I could not even sleep under the sheets. The doona was stained and when I lifted the toilet seat it was covered in recent urine stains. Never ever, ever. The term budget I understand as we just needed a clean room to sleep in to break our journey. I can't believe this place is still a part of the Accor Group. 1 star if you lucky.
Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed at, mattress was older than my grandparents they were ripped and stained so was the sheets, floor hadn’t been vacuumed for quite sometime, there was hair on the sheets and in the bathroom, room absolutely stinks we arrived late and were leaving early as it was a stopover for our long driving trip, we hardly slept, kids didn’t sleep as beds were disgusting. Room was hot aircon was old and dusty and would not recommend this at all! Staff were not overly happy to be there either by the looks of them! Only reason I gave it one star was because I couldn’t work out how to give zero stars! Extremely disappointed!
Stayed 1 night in Dec 2023

6/10 Okay

Russell

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, shower cubicle had very bad mould, mini bar freezer didn't work and the air con filters we had to clean to get the dir con to work properly. I've run motels and clubs over a 20 year period, and have never come across such uncaring management or cleaners. They need a damn good shake up. Would I recommend this property to any of my friends or business associates NO!!
Stayed 1 night in Dec 2023

4/10 Poor

Geoff

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Being a senior advice that no lift was available and that stair climbing was a possibility BEFORE Booking would have made me book somewhere else . NOT A DISABLED OR SENIOR FRIENDLY ESTABLISHMENT. No fresh water jug and having to get drinking water from toilet shower area was a real turn off for me. Geoff
Stayed 2 nights in Dec 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches Run Free
First room, one light not working, fridge not working and tv not working. Second room, cockroaches in toilet/ shower and when we pull the curtains cockroaches ran up the walls and along the skirting boards. Very second class. Budget doesn’t mean filth.
Stayed 1 night in Dec 2023

2/10 Terrible

Malik

Disliked: Cleanliness, property conditions & facilities
Please get the place cleaned and properly maintained as hotels should be.
Stayed 1 night in Dec 2023

4/10 Poor

Kathryn

Disliked: Staff & service, property conditions & facilities, room comfort
Very outdated. Very noisy. Not much in the way of utensils. Only 1 chair to sit on. Air conditioner very old and too noisy to even leave on.
Stayed 1 night in Nov 2023

10/10 Excellent

sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean convenient next to essential services, easy access to transport good parking area, the staff very professional
Stayed 3 nights in Nov 2023

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was no fridge in one of the rooms. Bugs everywhere, We had to go and get fly spray. This used to be an alrigh place. This will be our last ever visit to this facility.
Stayed 1 night in Nov 2023

2/10 Terrible

Waldemar

Disliked: Cleanliness, property conditions & facilities
I arrived at the hotel at 2pm. the room wasn't ready. After an hour the room was ready. the carpet looked never vacuumed very dirty. No towels, glasses, cups. You have to ask about everything. An conditioner loud like low mover. I'm very disappointed.
Stayed 2 nights in Nov 2023