Good evening William, greetings from the Holiday Inn Express Dublin City Centre. Thank you very much for taking the time to share your experience with us. Please be sure that your feedback is very important to us as we are always striving to improve our services and provide a comfortable stay for our guests. We are greatly sorry for the inconvenience in your room as it was not warm enough. Upon contacting our staff, it could have been possible to adjust the temperature in your room from our office. We would have also contacted our housekeeping staff in order to accommodate any further of your wishes. We would take care of your wishes or requests should you give us the chance to welcome you in the future in our premises and we wish you all the best.

Dear Maureen,Thank you very much for your feedback and appreciation. We are glad we were able to provide a great service.We would love to welcome you again in our Hotel and to meet your expectations.We wish you all the best.

Dear Joanne,Thank you very much for your feedback and for your time posting it. We are glad we were able to provide our service and to be of help.We would appreciate the possibility of welcoming you again in our hotel again and wish you all the best.

Dear Sean,We greatly appreciate your feedback. Thank you very much. We just very recently upgraded our team with our new Korean speaking colleague. He is a great asset and addition to our hotel staff and we are glad he was able to help you.We will be glad to welcome you in our hotel anytime in the future again.

Dear [Reviewer],Thank you for sharing your fantastic experience with us! We're glad we could assist during your plane delay. It's great to hear that you found our rooms reasonably priced and our staff excellent. We're delighted that you enjoyed the excellent food and drinks at our restaurant and bar.Your kind words about our well-run, clean, and accommodating facility mean a lot to us. We appreciate your positive feedback and hope to welcome you back in the future. Best,

Dear Guillermo,Thank you for your review! We're thrilled to hear that you found our hotel's location excellent and enjoyed the breakfast. We're glad the rooms were comfortable, and it's great to know that you found great nearby places to explore and dine.We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Best regards,

Dear Guest,Thank you for the fantastic review! We're delighted you found our hotel in great condition and our staff helpful. Your compliments on the room and the unbeatable price are truly appreciated. We can't wait to welcome you back for another amazing stay!Best regards,