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"The staff were super friendly! "

"it's awesome that the property is overlooking the bay"

"I would like to give a special thank you to Hannah at the front desk for her exceptional service. Although check-in was scheduled for 3:00 PM, we arrived around 11:00 AM simply intending to drop off our bags. She graciously accommodated us with an early check-in at no additional cost and provided us with a room featuring a beautiful view overlooking the city. The rest of the staff were equally friendly and welcoming throughout our stay. The hotel itself was clean, well-maintained, and very aesthetically pleasing. However, the fifth floor did have a noticeable musty odor, reminiscent of old or stale cigarette smoke. Additionally, the bed was quite firm, which may not suit those who prefer a softer mattress. The restaurant experience was average. While the staff were attentive and kind—kind enough to remove a drink I didn’t enjoy from the bill—the food and beverages did not particularly stand out. Overall, despite a few minor drawbacks, we had a positive experience and would consider staying here again in the future."

"There was clearly some sort of kid party happening at the pool. There were at least 100 kids in the tiny pool, easily over max capacity. The water was murky and it was so loud that if you wanted to say something to the person next to you, you’d have to yell for them to be able to hear you. I’m not overly sensitive to noise but I’m pretty sure the few moments I spent in the pool area caused hearing loss. I’ve been to rock concerts that were quieter. And the hotel staff just let it happen. I had to ask to have the room cleaned again once we got checked in because it was dusty The front desk staff seemed very unprofessional, maybe I just caught her on a bad day but I smiled, was kind and pleasant and she was extremely rude. And I was just checking in! I wasn’t complaining or asking for anything. Then the parking situation, well that was a joke. They have about 50 spots in their garage which of course were full so we had to park in a neighboring garage and pay their prices and walk all the way over. Walnut Creek is a nice area, there is no reason for this hotel to be so trashy. And it’s literally trashy! When we checked in there were people (guests?) eating out front and the next day when we checked out their food and drink containers were still sitting in the ground and in the bushes. No one bothered to throw them away. It was flat out gross. "

"Great"

"This hotel was in a great location close to shopping,restaurants and the medical facilities.The staff was friendly and helpful.Check I was quick.The rooms were spacious enough for the excellent value "

"This motel is on par with Motel 6. The front desk clerk made it appear as it I was interrupting him when I checked in. The cover on the pep hole on the door would not close completely and made me feel creepy. I could hardly sleep with one noise after another (motorcycle, ice machine, sirens, coughing through paper thin walls). You name it, I heard likely it. The shower didn’t work properly with most of the water running into the tub and a small amount spraying me. The towels were small and very thin. The floor was sticky but not sure with what since I did not bring any food into the room. I would not stay here again and definitely would not recommend it. "

"Everything was perfect. Clean roon, courteous, polite, professional staff, free breakfast. Thank you!"

"Clean room"