Dear Helen,Thank you for your feedback on your recent stay.We are happy to hear that you enjoyed the benefits offered by the central location and that you loved the local cafes as it can be a highlight of any trip!Thank you also for your kind words regarding our staff!We try to provide our guests with the best possible experience, and it makes us very happy to know we succeeded.We take note of your comment about any areas that require attention. Thank you for helping us to improve!Should your future travels bring you back to our area, we would be delighted to host you again and provide you with another enjoyable stay.Best regards,ALTIDO Team

Greetings Rachel,Thank you for leaving a rating after your recent stay. We are open to suggestions from our guests and will work diligently to address any areas that require attention.Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,ALTIDO Team

Dear Alison,Thank you for taking the time to share your feedback with us.We are sorry to hear that the standard of the bed and the lack of additional pillows caused discomfort during your visit. Our intention is to provide a comfortable stay for all our guests, and we regret that we fell short of meeting your expectations in this regard. We have taken note of your comments and will make improvements to ensure a more pleasant experience for future guests.Thank you for your feedback regarding the room temperature and the condition of the blinds and we apologize if these were not up to our usual standards. Our maintenance team will thoroughly inspect the property to address these issues promptly.We appreciate your positive comment about the security and helpfulness of our staff. Your safety and security are of utmost importance to us, and we are pleased to hear that you felt well looked after in this aspect.In the future, we would like to kindly advise you to contact us directly through our Reservation email if you face any issues during your stay, so we could act promptly and resolve the case in a timely matter.We’d be happy if you gave us a chance to host you once again in the future and provide you with a more seamless and enjoyable experience.Best regards,ALTIDO Team

Greetings Chad,We are deeply sorry to hear about your disappointing experience during your stay with us. We take your feedback seriously, and we want to assure you that your comfort and satisfaction are of the utmost importance to us.Our maintenance and housekeeping teams will thoroughly inspect the property to address any issues promptly. Also, we are truly sorry that your stay did not meet your expectations about the room temperature - we will explore options to improve the climate control in our rooms for future guests.If you would be willing to give us another chance, we would be more than happy to welcome you back and provide a more enjoyable experience. We hope to have the opportunity to make things right and restore your faith in our property.Best regards,ALTIDO Team

Greetings Molly,Thank you for taking the time to leave us a review. We're glad to hear that you found our property comfortable and conveniently located and that the room was perfect for your needs and met your expectations.We apologize for any inconvenience experienced during your stay. Your feedback will be shared with the relevant team to ensure such issues are addressed and do not recur.Thank you for your understanding and for your valuable feedback - it helps us identify areas for improvement.Should your future travels bring you back to our area, we would be delighted to host you again and provide you with an even better stay.Best regards,ALTIDO Team

Greetings Zachary,Thank you very much for grading us!We hope that you had a great stay with us and would like to use this message as an opportunity to welcome you back again to any of our gorgeous properties across Europe! We would be delighted to host you again and provide you with another enjoyable stay.Best regards,ALTIDO Team

Dear Jonas,Thank you for your kind review! We're happy to hear that you liked our property and enjoyed the overall benefits and experiences offered by the central location. Your satisfaction is our top priority.We would be delighted to host you again if you return to our beautiful area. Thank you for choosing us, and we look forward to welcoming you back!Best regards,ALTIDO Team

Dear Gavin,Thank you for sharing your feedback with us. We apologize for any discomfort you experienced during your stay. As you mentioned, our accommodation does not have air conditioning, which is not uncommon in certain regions or older buildings and our listing reflects that. We apologize if we ran out of fans during your stay as well. Providing a comfortable experience for our guests is our utmost priority. However, during peak seasons, there can be instances where our supply of fans becomes limited. We apologize for any inconvenience caused by this.We appreciate your understanding and feedback. Your satisfaction is important to us, and we will take your comments into consideration as we continue to improve our services. Thank you for choosing our accommodation, and we hope to have another opportunity to host you again and provide you with an even better stay!Best regards,ALTIDO Team

Greetings Beverly,Thank you for choosing our accommodation and for sharing your feedback!We apologize for any inconvenience you experienced regarding the key entry process and kitchen facilities. We will make sure some clearer information about these is provided for our future guests – your feedback is very helpful to us!We hope you will consider staying with us again in the future, despite these minor issues which we take note of.We will be waiting for you with the promise to provide you with a seamless and enjoyable stay.Best regards,ALTIDO Team

Dear Eloisa,We are happy to hear that you were pleased with both the apartment itself and its central location.Guest comfort is a top priority for us, and we are pleased that we were able to provide you with a pleasant and enjoyable experience.It's wonderful to hear that the close proximity to public transport added value to your stay.If your future travels bring you back to our area, we would be delighted to host you again and provide you with another enjoyable stay.Best regards,ALTIDO Team

Dear Jean,Thank you for taking the time to leave a review.We apologize for any inconvenience regarding the extra bedding. Please note that the bedding for the sofa is optional and available upon request. We want to provide our guests with flexibility, as not all guests may require the use of an additional bed. For future reference, please know that our team is readily available to help resolve any issues that might arise during your stay, and don't hesitate to contact us through our reservation email as we're here to assist you.We hope that despite this simple inconvenience, you had an enjoyable overall stay with us. We would be happy if we have the opportunity to welcome you back in the future and provide you with an improved experience. Best regards,ALTIDO Team

Greetings Roberto,Thank you for your feedback!We aim to provide a comfortable experience for our guests, however, there are situations beyond our control such as street noise. While we understand that noise at night can be a concern, we believe that the overall benefits and experiences offered by the location of the property compensate for this disadvantage. Should your future travels bring you back to our area, we would be delighted to host you again here, or in any other of our numerous properties located away from the busy tourist spots.Best regards,ALTIDO Team

Dear Juana,We really appreciate you taking the time to share your rating with us.We're sorry if for some reason your recent visit wasn't up to your expectations.We would be happy if we have the opportunity to welcome you back in the future and provide you with an improved experience. Best regards,ALTIDO Team

Dear Ilhan,We really appreciate you taking the time to share your rating with us.We would be grateful if you share all aspects of your stay! It is only through feedback that we are able to maintain and indeed, when necessary, improve upon the service that we provide to our valued guests.We would be happy if we have the opportunity to welcome you back in the future and provide you with an improved experience. Best regards,ALTIDO Team

Dear Takuya,Thank you for your kind review! We're happy to hear that you liked our property and enjoyed the overall benefits offered by the convenient location.We always strive to offer a location that provides access to nearby attractions and amenities.Thank you once again for choosing to stay with us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Best regards,ALTIDO Team

Greetings Memet,Thank you for taking a moment to leave us a 5-star review! We are so glad to know that you have had a great stay in our apartment and would like to use this message as an opportunity to welcome you back again to any of our gorgeous properties across Europe!Thank you for choosing us, and we look forward to welcoming you back!Best regards,ALTIDO Team

Dear Anna-Kathrine,We really appreciate you taking the time to give us a high rating based on your recent stay in your property.We hope you liked the comfort of our apartment and the central location allowed you to explore the beauty of our area conveniently. Should you decide to come back to this amazing place we will be glad to host you again and provide you with another enjoyable stay!Best regards,ALTIDO Team

Dear Dong Kun, Thank you for choosing to stay with us and to leave us a review. If you have any suggestions or if there's anything else we can assist you with, please don't hesitate to let us know as we want nothing but the best for our guests!We hope to have the pleasure of welcoming you back in the future and to provide you with a wonderful stay.Best regards,ALTIDO Team