Superior Apartment, 2 Bedrooms, Kitchen, City View | Private kitchen
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Reviews of Dublin Castle City Apartments

Dublin Castle City Apartments
Palace Street, Dublin 2, Dublin

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 7 nights in Apr 2020

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location, good value for money
The location is amazing, it is right next to the castle and a 5 minute walk from Temple Bar. Had a couple of problems with the plumbing and electrics but someone came round to fix it quickly. One problem was that the toilet door did not have a lock and often the shower did not work, we think the boiler had run out of water.
Stayed 4 nights in Feb 2020

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends weekend away
The apartment was in an ideal position in the heart of Dublin right next to Dublin Castle and only 2 minutes walk from the Temple Bar district. We were given the 3rd floor which was a bit of a trek up the stairs each day but it was clean and adequate for what we wanted.
Stayed 3 nights in Jun 2019
Response from Mike on 2 Aug 2019
Dear Julie , Thank you for taking the time to review City Break Apartments. We appreciate your feedback. We hope you consider us again for your next visit to Dublin. Kind Regards, Mike

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Great stay, I knew the location would be great beforehand & it certainly was. Loads of space in the apartment. We were on the 2nd floor so not so bad climbing the stairs. No lock on the toilet door was certainly fun with 4 other lads in the room. Would stay here again no drama.
Stayed 3 nights in Jun 2019
Response from Mike on 2 Aug 2019
Dear Dom, Thank you for taking the time to review City Break Apartments. We appreciate your feedback. We hope you consider us again for your next visit to Dublin. Kind Regards, Mike

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money.
We loved the location, having 2 bedrooms, individual heating in each room and a French press coffee maker. It is worth the walk up 3 floors. No elevator. Set up the taxi ride ahead of time with City Break. It is worth the hassle to get the key. Ask for 2 sets before leaving the office.
Stayed 3 nights in Jan 2019

2/10 Terrible

Carl

Disliked: Staff & service, room comfort
The bait and switch
We were notified by email only a few days before we arrived in Dublin that they changed us to another place called City Apartments - Drury Hall. This place did not have the dishwasher or safe we were supposed to have and was very cramped for 4 people. I could not get any satisfaction from the City Apartment people (or hotels.com before I went to Dublin). The bedroom didn’t have enough room to get in or out of the bed on either side - we had to climb in and out of the bed. The bars around the corner and down the street had people screaming outside our bedroom windows until about 3 am. We were just very unhappy. Would not recommend to book with these people because you may end up somewhere you really don’t want to be and get shorted what you paid.
Stayed 5 nights in Dec 2018
Response from City Break Apartments on 19 Jan 2019
Dear Carl, Thank you for taking the time to leave us this review. We sincerely regret that we had to move your stay to another apartment. There was a maintenance issue that would not be resolved in the following few days, which displaced your booking. We had hoped that you would have found Drury Hall an adequate substitute, and we gave you option to move to this location. We want our guests to enjoy their time in Dublin to the fullest, so we hope you reached out to us directly regarding your dissatisfaction. Kind Regards, Natalie

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - Will definitely return!
Excellent apartment very close to everything. We opted to take up offer of airport transportation offered by hosts and it was extremely helpful, efficient and really made our trip easy getting to and from apartment. Clean apartment with all mod cons, just perfect for our city break!
Stayed 3 nights in Nov 2018
Response from City Break Apartments on 19 Jan 2019
Dear Cheryl, Thank you for taking the time to reviewer Dublin Castle Apartment. We are delighted you enjoyed the apartment and that you took advantage of our Airport Pick Up Service. We agree, it makes the arrival into Ireland and the check in procedure so effortless for our guests. We look forward to your next visit to Dublin. Kind Regards, Natalie

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable and quiet flat in the centre
The flat was in a very good condition, very comfortable and warm, in a very central location but without any noise at all from the Temple Bar area. There was also some construction taking place next to the flat but no noise could be heard whatsoever inside. Pay attention to the check in details in your booking email
Stayed 4 nights in Nov 2018
Response from City Break Apartments on 19 Jan 2019
Dear Athanasios, Thank you for taking the time to review our Dublin Castle City Apartment. We are delighted that you enjoyed the location, the apartment, and that you were not affected by the city centre noise pollution. We agree, the apartment can be very cosy and central to all things Dublin. We hope you consider us again for your next visit! Kind Regards, Natalie

8/10 Good

Carol, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location for people looking to take in heart of Dublin. Lots of stairs to get up to 3rd floor apartment but we had nobody who had any disability. Happy to get our steps in! Apartment is smallish but well equipped. Beds were firm and comfy. Easy access to many restaurants and pubs. Not super quiet but hey...it’s the city! We weren’t looking for silence. Would stay with them again.
Stayed 8 nights in Nov 2018
Response from City Break Apartments on 19 Jan 2019
Dear Carol, Thank you for taking the time to review our apartment. We are delighted you loved the location, but we know those stairs can be a doosey. This location is in a historic area, and while refurbished, is not of modern original construction. We think that is part of it's charm and we hope you agree. We hope you had the best of times on your holiday and consider us again for your next visit to Dublin. Kind Regards, Natalie

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the famous Temple Bar District and all attractions in the city. Down fall was walking up and down the stairs every time coming and going
Stayed 7 nights in Apr 2018
Response from Guest Relations on 5 Jun 2018
Dear Guest, Thank you so much for your positive feedback regarding the location and the apartment. Unfortunately there is no lift in the building and the apartments are located on the 2nd and 3rd floor.

6/10 Okay

karen

Liked: Cleanliness
Disliked: Room comfort
great location, disappointing serviced
the people in the office were very nice and helpful and the apartment was in an ideal location. however, we ran out of hot water after one shower, although there was plenty at night. the beds were nicely made, but very hard mattress which was uncomfortable. and the car service associated with the apartment company did not come to pick us up for our departure even though we had heard our ride being scheduled.
Stayed 7 nights in Mar 2018

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it!
We loved it! Staying in a 2 bedroom apartment was such a luxury on a business trip for my husband and I. The location is perfect. The beds were comfortable, the bathroom was small but adequate, the kitchen was equipped with everything we needed. Checking in and picking up the key was done at separate locations 1.5 km apart. Plan ahead. There were 3 flights of stairs. I noticed the refrigerator was not working and they replaced it the same day. For the money, it was fabulous!
Stayed 3 nights in Jan 2018

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Lo mejor es la ubicación del apartamento, perfecto para visitar a pie la zona de temple bar, universidad, castillo etc... El tren para viajar a otras ciudades como belfast, Howth, etc está a 10 minutos andando. Spar 24h abierto a 2 minutos andando. Camas muy cómodas, en el sofá cama tb se duerme bien. Agua caliente para ducha rápida de 5 personas tb bien, si hay q lavarse el pelo o alguien es tardon al último ya le toca agua fría. No tiene ascensor y son 3 pisos No tiene moqueta Si vuelvo sin duda volvería al mismo apartamento
Stayed 4 nights in Dec 2019

8/10 Good

Kristoffer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2019
Response from Mike on 15 Nov 2019
Dear Kristoffer, Thank you for taking the time to review City Break Apartments. We appreciate your feedback. We hope you took advantage of many complimentary services and products we provide and consider us again for your next visit to Dublin. Kind Regards, Mike

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nous avons apprécié l'emplacement de l'appartement. Nous n'avons pas apprécié: 4 chaises à table pour un appartement loué pour 5 personnes L'eau distribuée de façon aléatoire d'où une difficulté pour les douches
Stayed 3 nights in Aug 2019

6/10 Okay

JAVIER, MADRID

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Solo usamos el apartamento para ducharnos y dormir, pero no me parece normal que en un apartamento para cinco personas haya solo 3 sillas en la cocina/salón. Hay que hacer dos turnos para comer en la mesa.Imperdonable. el sitio mas céntrico imposible y la verdad que ruido prácticamente no se aprecia.
Stayed 3 nights in Feb 2019

8/10 Good

Kirsten, Bodø

Liked: Staff & service, property conditions & facilities, room comfort
Svært sentral beliggenhet.
Leiligheten lå svært sentralt til, ved inngangen til Dublin Castle. Det tok oss ca. 5 min å gå ned til Temple Bar, 10 min til Grafton Street og 15 min til Henry Street. Perfekt ! Det var noe støy fra utelivet på fredag og lørdag, vi våknet et par ganger, men sovnet fort igjen. Det var ikke heis i bygget, men vi klarte å "slepe" koffertene opp til second floor. Leiligheta var praktisk med 2 soverom, stue/kjøkken og bad. Vi savnet knagger på badet til å henge opp håndklær, kunne også gjerne hatt knagger på soverommene til å henge opp klær. Kjøkkenet var godt utstyrt med kopper og kar, kjøleskap, komfyr, fryseskap, microbølgeovn og vaskemaskin. Det var også en tv der. Vi gjorde ett forsøk på å se tv, men klarte ikke å finne ut hvordan den virket. Det var ikke så viktig for oss, så vi ga raskt opp. Wi-fi fungerte fint. Badet var litt "slitent", men det var nok varmt vann og alt fungerte. Det var ei lita hylle under speilet på badet med dusjsåpe og bodylotion. Kunne gjerne ønsket ei større hylle til å sette fra seg toalettmappe og annet.
Stayed 3 nights in Nov 2018
Response from City Break Apartments on 19 Jan 2019
Dear Kirsten, Thank you for taking the time to review our Dublin Castle City Apartment. We are delighted you enjoyed the location and proximity to all things Dublin as much as we do! We appreciate your feedback and are happy you enjoyed all the facilities the apartment offers. We hope you had the best time on your holiday and that you consider us again for your next visit to Dublin. Kind Regards, Natalie