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Reviews of Staycity Serviced Apartments Millennium Walk

3.5 out of 5
Staycity Serviced Apartments Millennium Walk
Upper Abbey Street, 25, Dublin, DUB

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 726 reviews" "
Rating 8 - Good. 286 out of 726 reviews" "
Rating 6 - Okay. 156 out of 726 reviews" "
Rating 4 - Poor. 72 out of 726 reviews" "
Rating 2 - Terrible. 40 out of 726 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Room comfort
Great location, very average accommodation
The location of the apartments is great and there is tons of space. In need of some updating though - the furniture and decor was quite rough looking (holes in sofa, in walls).
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from Ahiani on 11 Aug 2020
Hi Andrew! Thank you for your feedback. Kind regards Ahiani Staycity Reception Team

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty and needed to be renovated and Cleaned
Stayed 2 nights in Mar 2020
Response from Igor on 14 Mar 2020
Dear Guest We will look into the issues raised. Kind regards Igor Staycity Reception Team

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location
Stayed 1 night in Mar 2020
Response from Igor on 10 Mar 2020
Hi Gabriel Thank you for your feedback Kind regards Igor Staycity Reception Team

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Igor Val on 5 Mar 2020
Dear Guest Thank you for your feedback and for staying with us Kind regards Igor Staycity Reception Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in an excellent location. The front desk folks were top notch, super friendly and helpful.
Stayed 2 nights in Feb 2020
Response from Igor Val on 3 Mar 2020
Dear Guest Thank you for your feedback and for staying with us. Kind regards Igor Val Guest Service Manager Staycity Dublin Millennium

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FD
Excellent - no complaints
Stayed 1 night in Feb 2020
Response from Igor Val on 2 Mar 2020
Dear Guest Thank you for your feedback and for staying with us Kind regards Igor Val Guest Service Manager Staycity Dublin Millennium

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2020
Response from Igor on 17 Feb 2020
Dear Guest Thank you for your feedback Kind regards Igor Staycity Reception Team

10/10 Excellent

Ita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Igor on 16 Feb 2020
Dear Guest Thank you for staying with us Kind regards Igor Staycity Reception Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the stay was good, early check in was given on the rooms available which was much appreciated. Staff were helpful. Rooms were adequate for our requirements. Towels, hairdryer and iron available. The cons were that none of our TVs worked (no access to rugby or music channels) and one shower ran cold. They have a couple of lockers on each floor in main building to keep your cases. These cost €2 each (have to pay each time you lock it). Easily fit 3 hand luggage, but with only approx 18 lockers for whole building, if it's busy be quick to claim one.
Stayed 2 nights in Feb 2020
Response from Igor Val on 14 Feb 2020
Dear guest Thank you for your feedback Kind regards Igor Reception Team

2/10 Terrible

Una

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Igor on 12 Jan 2020
Dear Guest. Thank you for your feedback Kind regards Igor Staycity Reception Team

4/10 Poor

Trishna

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Unfortunately, the bathroom shaver light was not working. Also, the lighting in the lounge / kitchen was very dim it needs brighter lights.
Stayed 3 nights in Dec 2019
Response from Igor Val on 31 Dec 2019
Dear Guest Thank you for your feedback and for staying with us We will look into the issues raised Kind regards Igor Val Staycity Dublin Millennium

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Igor on 28 Nov 2019
Dear Guest Thank you for your feedback Igor Staycity Reception Team

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow & no communication
Stayed 1 night in Nov 2019
Response from Igor Val on 28 Nov 2019
Dear Guest Thank you for your feedback Igor Val Staycity Reception Team

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Igor Val on 28 Nov 2019
Dear Guest Thank you for your feedback Igor Val Staycity Reception Team

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Igor Val on 28 Nov 2019
Dear Guest Thank you for your feedback Igor Val Staycity Reception Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location! It was central to the main sightseeing attractions. The staff were amazing, friendly and super helpful with reques
Stayed 5 nights in Nov 2019
Response from Igor Val on 28 Nov 2019
Dear Guest Thank you for your feedback Igor Val Staycity Reception Team

10/10 Excellent

Ewa

Stayed 1 night in Oct 2019

10/10 Excellent

David & Leah C., Toronto, Canada

Liked: Cleanliness
Short stay but good place
We were only in this apartment briefly as we arrived very early in the morning and checked out at 11 (just arrived to sleep for a few hours after an overnight flight). We were given a room with two single beds instead of the double bed we expected, but were too tired to worry about it. The apartment seemed to have everything we could have needed, a good kitchen and bathroom, and seemed to be in a very central area. Slightly tricky for our cab driver to find but we managed.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location spot on for city centre and transport, however apartments are in need of renovation very shabby, I would say a strong 2 star. Staff were helpful and friendly.
Stayed 2 nights in Sep 2019
Response from Igor on 27 Sept 2019
Dear Guest Thank you for your feedback.We hope you will stay with us again Kind regards Igor

8/10 Good

Amy

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice, great location
Perfect location. Great size apartment. The floors could be cleaner but apart from that awesome.
Stayed 2 nights in Sep 2019
Response from Igor on 26 Sept 2019
Dear Amy Thank you for your feedback. We will look into the issues raised Igor Staycity Dublin Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large apartment was very nice, lovely people at reception. The constantly closing doors in the apartment were a little annoying but not too bad. The bedroom window in room 54 needs to be fixed
Stayed 5 nights in Sep 2019
Response from Staycity Team on 25 Sept 2019
Hi there! Thanks for the great review- can you tell us what the issue with the window is and we can have a look for you! Kind regards

8/10 Good

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, location and staff
We had a great experience at Millennium Walk. Absolute top location, couldn't get better for what we needed. We were kindly upgraded to a huge room with balcony. The staff were so lovely and very helpful. Street side rooms are quiet even with the hustle and bustle outside though one huge problem was the noise from boiler in our room. It's was continuous through our stay ever 3-5 seconds. Genuinely needing to go and buy ear plugs as I struggled to sleep.
Stayed 2 nights in Sep 2019
Response from Igor on 17 Sept 2019
Hi Shanna Thank you for your review and for staying with us. Kind regards

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Igor on 15 Sept 2019
Dear Daniel Thank you for your review and for staying with us. We will look into the issues raised. Kind regards Igor Staycity Reception Team

8/10 Good

TUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Igor on 15 Sept 2019
Dear Guest Thank you for your review and for staying with us. We will look into the issues raised. Kind regards Igor Staycity Reception Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious for family vacation..Interior is clean but the exterior is not that clean
Stayed 2 nights in Aug 2019
Response from Igor on 15 Sept 2019
Dear Guest Thank you for your review and for staying with us. We will look into the issues raised. Kind regards Igor Staycity Reception Team

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2019

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort
Amazing location
We arrived into Dublin very early and went to the hotel to check in. We knew our room would not be ready but they stored our luggage while we walked around Dublin. The front desk staff. Were friendly and helpful and created a great first impression. The location is excellent and close to everything to see and do. There is a great breakfast place just across with a huge Irish breakfast served. We arrived back to the hotel at 2pm and our room was ready and we were given the penthouse room. The rooms (there were two bedroom on the main floor, one with two twin beds and one with three twin beds) and then a loft with a queen bed. Large sitting area and kitchen were in the main area of the apartment. The rooms need a good renovation but were clean and did the job for us as we were just there to sleep for one night. Bare essentials so make sure to pack face clothes if you use them.
Stayed 1 night in Aug 2019
Response from Igor on 15 Sept 2019
Dear Shannon Thank you for your review and for staying with us. We will look into the issues raised. Kind regards Igor Staycity Reception Team

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, room comfort
Live music dream
The apartments are so close to the night life, restaurants, bars and live music is everywhere. The downside is that it’s noisy and the apartment was old and outdated.
Stayed 2 nights in Aug 2019
Response from Igor on 15 Sept 2019
Dear Kathryn Thank you for your review and for staying with us. We will look into the issues raised. Kind regards Igor Staycity Reception Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Igor on 15 Sept 2019
Dear Guest Thank you for your review and for staying with us. Kind regards Igor Staycity Reception Team

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Large sound from water tank, maintenance were sent but did nothing. No offer to change room, just told maintenance have been and they will send again after we checked out.
Stayed 2 nights in Jul 2019
Response from Igor on 15 Sept 2019
Dear Guest Thank you for your review and for staying with us. We will look into the issues raised. Kind regards Igor Staycity Reception Team

10/10 Excellent

Dario

Stayed 1 night in Jul 2019
Response from Igor on 15 Sept 2019
Dear Dario Thank you for your review and for staying with us. We will look into the issues raised. Kind regards Igor Staycity Reception Team

8/10 Good

joan R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
The hotel was great for a large family. We had 5 of the nine floors. The 9th floor apartment was great with wonderful views of the city. The location was great. All in all, a perfect place for 25 people! It was our 50th wedding anniversary.
Stayed 2 nights in Jul 2019
Response from Ahiani on 22 Jul 2019
Dear Joan, Thank you so much for taking the time to leave a review on your stay with us. We are glad you has a nice stay. We hope you will stay with us again in future. Kind regards, Ahiani

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Jack was very helpful!! He was chatty and very informative.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
The reception area is scruffy as are the lifts and corridors. There was no back drop and since we arrived early we were told to put our luggage in a locker for 2 euros. It actually took 4 euros for it to work and no offer of a refund! Wasn’t expecting much of the apartment but it was actually really nice, 3 rooms, very spacious and comfortable. Would definitely stay again if the price was as reasonable as this time!
Stayed 1 night in Jul 2019

8/10 Good

Corinne, Nottingham

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good but not in great condition
The apartment was big enough for us but was in a state of disrepair and the lift wasn’t working the whole time we were there. Location was great and I’d stay here again
Stayed 3 nights in Jun 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The property is in a fantastic location! It's a 5 minute walk to the Temple Bar area, and there are many restaurants and bars nearby as well. We had some issues with the WiFi in our original room, but a quick call to the front desk and they switched us rooms promptly where the WiFi worked excellent. The property is definitely dated and could use some upkeep, but it's clean and offers everything we needed for our few night stay. Would highly recommend based on location and price alone.
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
While the location is good, and the staff helpful we had terrible experience with the room provided.... during our 10 day stay we never had proper internet connection... either very slow or just not getting connected. We had 2 instances of electricity shut off and no water and third time there was burning smell and fire alarm went off at 3:30 am ... the water boiler in the room was creating all the mess. While we were given another room to sleep overnight, next day again we were having no water supply. We were first told that the new apt is ours to keep till we check out, but during the day received a call from the front desk... one Ms Ruth did say the we haven’t paid for a bigger room so we cannot use it. In the night with no water supply we were then asked to move into a new location altogether and it was past 11 pm... no consideration for customer or the money spent. Why not keep the room in a condition that’s worthy for the customers money?? It’s been a terrible experience and won’t recommend this property to anyone though it’s in Dublin city centre.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
We stayed here in a two bedroom apartment for one night whilst in Dublin. There are many positives about this accommodation. 1. Location - just a few minutes walk from O'Connell Street. There are lots of cafes, restaurants, bars and shops in very close proximity. Parking is very close by, at Jervis Street, 1 minute walk from the apartments. 2. Space / size - For a city centre location, you do get a decent amount of space. The 2 bedrooms were pretty compact, however, there were a few cupboards in the hallway where suitcases could be kept out of the way. The bathroom and the kitchen/living area were also well sized. However, if you are looking for a 4 star hotel experience, this is not the place for you. There were some aspects that could be improved upon. 1. The general appearance and upkeep. The hallways were quite worn and run down. The carpet in our apartment wasn't great. The cupboards and door had chips and there were a few stains here and there. The doors were really squeaky, but again, that could just be our apartment! 2. Our apartment had a bit of a funny smell, perhaps just not well enough aired out. Overall, if you want a good location or need space for a group of people and aren't too worried about the frills, then this could be a good place for you. If you like a luxurious hotel with beautiful decor and all the added extras, then perhaps this isn't the place for you.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property is really dated and has a very sterile feel to it, not homely at all. The kitchen area was not cleaned. If you traveling as a family, please be aware that this a very noisy busy area, very load at night.
Stayed 2 nights in Jun 2019

4/10 Poor

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk people were very helpful, the bathroom was clean and great location, but overall experience disappointing. Carpets were dirty, sofas and chair dirty and broken, floors were damaged.
Stayed 1 night in Jun 2019

6/10 Okay

Majella

Disliked: Property conditions & facilities
The location is the only good thing
We had done mini marathon, just wanted to chill for a few hours, watch tv ,but unfortunately not working, the phone to call reception not working, had to go down and across to the next building to get someone to look at tv but couldn't be fixed, couldn't move us either
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from Ahiani on 14 Jun 2019
Dear Guest, Thank you for your feedback and for stay with StayCity!! Regards,Ahiani

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
well located tv, wifi, shower, phone did not work took 4 days to find someone who could fix these things for us Saturday night was extremely noisy (street noise)
Stayed 7 nights in May 2019
Response from Ahiani on 1 Jun 2019
Dear Guest, Thank you so much for taking the time to leave a review with us. We apologies greatly for the problems you had. We hope you will stay with us again in future. Kind regards, Ahiani