"The lobby and restaurant were very nice. The rooms had a bit to catch up: 1) the hydraulic close on the room door was set so every time the door closed, it SLAMMED shut. I heard other doors on our floor do the same. I’m sure the people in neighboring rooms were probably annoyed if it wasn’t their door closing (and the door looked to be one of those 40 year old wooden -core doors, so real heavy; 2) the door to the bathroom was rotting from moisture and likely mold. Both of my kids seemed to be having some allergic reaction which they only have to mold; 3) the shower drain was not working. When I took a shower I was standing in my own filthy water; and 4) there were three of us in our room. They only gave us two bath towels. I called the front desk to ask for one more, and the guy said they would send one up. Well, after an hour without receiving a towel, and getting close to the time we had to leave, I ended up using a hand towel to dry my body. Pretty bad service."
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