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Reviews of Cobblestone Inn & Suites - Monticello

3 out of 5
Cobblestone Inn & Suites - Monticello
218 Welter Dr, Monticello, IA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 367 reviews" "
Rating 8 - Good. 76 out of 367 reviews" "
Rating 6 - Okay. 12 out of 367 reviews" "
Rating 4 - Poor. 1 out of 367 reviews" "
Rating 2 - Terrible. 2 out of 367 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very clean, well equipped, and very friendly staff.
Stayed 1 night in Apr 2024
Response from GM on 23 Apr 2024
Hey Johnny, Thank you for taking the time to leave a review.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Quiet. Extremely clean. Great breakfast included.
Stayed 1 night in Mar 2024
Response from GM on 3 Apr 2024
Hey Anthony, Thank you so much for taking the time to leave us a review!

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I find this to be an excellent place to stay when visiting family. Also like to see the beautiful Mon Maq Dam.
Stayed 2 nights in Feb 2024
Response from GM on 29 Feb 2024
Hey Donald, Thank you for taking the time to leave a review. A quick suggest for the warmer months is to check out the Monticello Canoe Rental, right down from the dam, it is a beautiful float. We hope to see you again. Thank you!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, very comfy beds. Great breakfast
Stayed 1 night in Feb 2024
Response from GM on 29 Feb 2024
Hey David, Thank you so much for taking the time to leave such a wonderful detailed review!

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly, easy and helpful staff. Decent continental breakfast options. Comfortable and clean room. The only thing I didn’t care for was no sink in the bathroom, but that’s just my own personal preference. (There is a sink, it’s just outside the bathroom.)
Stayed 1 night in Jan 2024
Response from GM on 29 Feb 2024
Hey Benjamin, Thank you for taking the time to leave a review.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 29 Feb 2024
Hey Rebecca, Thank you for taking the time to leave us such a wonderful review!

8/10 Good

Mary

Travelled with family, Travelled with pets
Liked: Staff & service
Needs an update
Stayed 2 nights in Dec 2023
Response from GM on 29 Feb 2024
Hello Mary, Could you elaborate on which aspects you thought needed updated? We would appreciate the feedback. We hope to see you again and are thankful for the review.

10/10 Excellent

Russ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
It’s a nice hotel. Reasonably priced. Friendly staff. Breakfast was OK. I would come back.
Stayed 1 night in Dec 2023
Response from GM on 27 Dec 2023
Hello Russ, Thank you for taking the time to leave us a review.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 6 Dec 2023
Hello Lisa, Thank you so much for leaving such a wonderful review. We hope you enjoy the holidays.

10/10 Excellent

lori, davenport

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff, great price, comfortable beds, good breakfast!
Stayed 2 nights in Nov 2023
Response from GM on 8 Nov 2023
Hey Lori, thank you for taking the time to leave us a review. We are happy to hear you enjoyed the beds and breakfast. Hopefully you make your way back here to enjoy another stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 8 Nov 2023
Hey David, thank you for taking the time to leave us a review. We greatly appreciate it!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road Trip to Galena
Very friendly check in. Couldnt get the TV to work called to the front desk and no answer so had to walk down the stairs (no elevator), she pushed the satelite button still did not help while she was on the phone. Just decided to go to bed and not watch TV. Breakfast was great, but would have liked to have some toast, all that they had were bagels.
Stayed 1 night in Oct 2023
Response from GM on 8 Nov 2023
I am sorry to hear you had an issue with your TV, I wish front desk would have been available to assist you. I am happy check in went smoothly for you. I like to believe I have some of the friendliest staff members ever. We hope to see you again.

10/10 Excellent

Jenniyang

Stayed 1 night in Oct 2023
Response from GM on 6 Dec 2023
Thank you so much for taking the time to leave us a review!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from GM on 27 Oct 2023
Hey David, I am happy to see you enjoyed your stay. I hope next time we can get a 10 out of 10. Thank you.

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 27 Oct 2023
Hello Linda , thank you for leaving us such a wonderful review.

4/10 Poor

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 12 Oct 2023
Hey Mary, I am sorry you didn't enjoy your stay. I hope you have a better experience the next time you stay with a Cobblestone. If you have a minute could you elaborate what made your stay a 4 out of 10? Thank you for your time.

10/10 Excellent

Julie

Stayed 1 night in Sep 2023
Response from GM on 27 Oct 2023
Hey Julie, Thank you for taking the time to leave a review for us. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 21 Sept 2023
Thank you for giving us a 10 out of 10!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean. Friendly staff
Stayed 1 night in Sep 2023
Response from GM on 21 Sept 2023
Thank you so much for taking the time to leave us a review.

10/10 Excellent

Sherri

Stayed 1 night in Sep 2023
Response from GM on 10 Oct 2023
Hey Sherri, Thank you for taking the time to leave us a wonderful room.

10/10 Excellent

Lynda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bright indoors and out. Comfy bed, chairs, and carpets.
Stayed 2 nights in Sep 2023
Response from GM on 21 Sept 2023
Thank you for taking the time to leave us a review and mentioning our cleanliness.

10/10 Excellent

Donald

Stayed 1 night in Sep 2023
Response from GM on 28 Sept 2023
Hey Donald, thank you for taking the time to leave a review!

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, breakfast in lobby, friendly staff.
Stayed 1 night in Sep 2023
Response from GM on 5 Sept 2023
Hey Eric, thank you for taking the time to leave a review and for mentioning our friendly staff. We hope to see you again.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the property is quiet but that comes at the cost of not being near any off-property amenities. Great property, would stay here again!
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Hey J, thank you for taking the time to leave us a review!

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit to a Cobblestone. We will definitely stay at one again!
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Hey Jane, thank you for the support and we appreciate the review.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!!!
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Hey Wendy, thank you for taking the time to leave us a review.

8/10 Good

Keil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not stay long, but my driver said it was nice.
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Hey Keil, maybe sometime when you're in the area you could stay longer. Thank you for the review.

10/10 Excellent

Maribeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay hands down
By far the best hotel we’ve stayed at in the last few years. My husband and I have traveled a lot in the past 2 years and this hotel and staff surpasses all. Would recommend to family and friends and will stay there again when we are passing thru. Great job!
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Hey Maribeth, we really appreciate such a genuine review. We hope to see you again soon.

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Hey Lindsay, thank you for taking the time to leave a review.

10/10 Excellent

LARRY R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and wonderful helpful staff. Our only concern was the sink was not clean as it had toothpaste and food particles in the bowl. No biggie - the sink was just missed by the cleaning staff. Everything else was very clean and nice.
Stayed 2 nights in Aug 2023
Response from GM on 5 Sept 2023
I am extremely sorry to hear that cleaning staff missed the sink. Sometimes they seem to run on autopilot. Thank you for such a wonderful review. We hope to see you again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Hello Scott, was there anything we could have done to receive 10 out of 10? Thank you for the review.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 5 Sept 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Arminda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up for Cobblestone in Monticello.
Convenient place to stay when in Monticello. Nice breakfast.
Stayed 3 nights in Aug 2023
Response from GM on 9 Aug 2023
Thank you for the compliment on our breakfast items. We appreciate you taking the time to leave a review.

8/10 Good

Eric, racine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 1 night in Aug 2023
Response from GM on 9 Aug 2023
Thank you for leaving a review.

10/10 Excellent

Barry, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM on 9 Aug 2023
Hey Barry, Thank you for taking the time to leave us a review.

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
This was the best hotel to stay in! The staff was friendly and efficient, the food was good and the best part is that the rooms were spotless! The linens, towels, and room not only smelled clean, but actually were clean! Bathroom was free of stains, dirt, hair, etc. You can see that the staff takes pride in their work. Pay them well so they stay! Such a wonderful place to stay and we will definitely be back! Thank you!
Stayed 1 night in Jul 2023
Response from GM on 9 Aug 2023
We greatly appreciate you taking the time to leave such a detailed and wonderful review. Our housekeepers take pride in their work and I am happy it shines through to our guests. We hope to see you soon.

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed friendly, professional staff. The breakfast options were delicious and our room was clean and comfortable.
Stayed 1 night in Jul 2023
Response from GM on 5 Sept 2023
Thank you for taking the time to leave a review. We appreciate the five stars.

10/10 Excellent

ERIK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet stay. Very clean with friendly staff.
Stayed 1 night in Jul 2023
Response from GM on 19 Jul 2023
Hey Erik, thank you for taking the time to leave us such a wonderful review.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff. great accommodations. breakfast a little sparse in choices but plenty.
Stayed 1 night in Jul 2023
Response from GM on 16 Jul 2023
Thank you for taking the time to leave us a review. We greatly appreciate it !

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It would be hard to find anything wrong with this property. Staff was great, the place is clean and quiet, breakfast was excellent. Great value!
Stayed 1 night in Jul 2023
Response from GM on 16 Jul 2023
Hey Jeanne, thank you for such wonderful compliments, we appreciate your time! Hopefully we will see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price point, this property offers a good value for travelers. Will book here again in the future.
Stayed 1 night in Jul 2023
Response from GM on 16 Jul 2023
Thank you so much for taking the time to leave a review.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
For some reason, Expedia only listed 2 Queen Bed rooms. After making my reservation, I called Cobblestone and asked for a King Bed room and got it. That was great. The only bad thing is that the sink faucet in Room 203 began to malfunction so the lever had to be constantly lifted to get a flow of water. Eventually it flew off and had to be held down at the back end while the front was lifted. I reported it on checkout.
Stayed 2 nights in Jul 2023
Response from GM on 7 Jul 2023
We really appreciate you reporting your issue with front desk before leaving, the issue was corrected almost immediately. Thank you for taking the time to leave a review!

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2023
Response from GM on 9 Aug 2023
Thank you for taking the time to leave a review!

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Very nice hotel. Thanks for a great stay. Breakfast also very good.
Stayed 1 night in Jul 2023
Response from GM on 7 Jul 2023
Thank you Sue for taking the time to leave a review. We are so happy to hear you enjoyed breakfast.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place !!!
Very nice stay. We would stay here again if in the area. Great breakfast and check in was quick.
Stayed 1 night in Jul 2023
Response from GM on 7 Jul 2023
Hello Sue, happy to hear that check in went smoothly and that breakfast was great. We really appreciate you taking the time to leave such a wonderful review.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from GM on 7 Jul 2023
Thank you Eric for leaving us a review!

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Location. Staff was friendly
Stayed 1 night in Jun 2023
Response from GM on 7 Jul 2023
We are happy to hear that our staff was friendly. Thank you for taking the time to leave a review.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
This motel is kept very clean.
Stayed 1 night in Jun 2023
Response from GM on 20 Jun 2023
Thank you for taking the time to leave us a review.

10/10 Excellent

Mark

Stayed 1 night in Jun 2023
Response from GM on 20 Jun 2023
Thnk you for taking the time to leave us a 10 out of 10! :)

8/10 Good

Richard

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Far from road i hate only one door
Stayed 1 night in Jun 2023
Response from GM on 20 Jun 2023
Thank you for your feedback, we are working on getting the back door fixed. Hopefully you'll make your way back around here.