Crowne Plaza Düsseldorf-Neuss, an IHG Hotel
4.5 star property

Luxury hotel connected to the convention centre in Neuss with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Photo gallery for Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Hypo-allergenic bedding, in-room safe, laptop workspace
Exterior
Interior
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Overview of Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Reviews
8.0

Very good

Popular amenities

  • Breakfast available
  • Spa
  • Pet-friendly
  • Free WiFi
  • Parking available
  • Air conditioning
The price is €76
Price available on 1/4/2024

Check out the area

Rheinallee 1, Neuss, NW, 41460
  • Popular LocationMarina Düsseldorf7 min drive
  • Popular LocationRhine Promenade8 min drive
  • Popular LocationKonigsallee8 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)24 min drive
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Room options

Premium Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

Standard Room

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Neuss

Located in Neuss, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel is connected to the convention centre. Stiftung Schloss Dyck is a notable landmark, and travellers looking to shop may want to visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a match? See what's going on at Mitsubishi Electric Hall or Merkur Spiel-Arena.

What's nearby

  • Marina Düsseldorf - 7 min drive
  • Rhine Promenade - 8 min drive
  • Konigsallee - 8 min drive
  • Mitsubishi Electric Hall - 11 min drive
  • Messe Düsseldorf - 14 min drive

Getting around

  • Neuss Central Station - 5 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 23 min drive

Restaurants

  • Hammer Blick - 6 min drive
  • My Lan - 4 min drive
  • Cafe Süd - 4 min drive
  • Bao Anh Deluxe - 7 min walk
  • Riverside Bar & Bistro - 1 min walk

About this property

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Luxury eco-certified hotel near Marina Düsseldorf
Located close to Düsseldorf Christmas Market and Rhine Promenade, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel provides a terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. The on-site international cuisine restaurant, Riverside Restaurant, features brunch and light fare. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A vending machine, a ballroom and a front desk safe
  • A 24-hour front desk, newspapers in the reception and 14 meeting rooms
  • Guest reviews speak highly of the first-rate property condition
Room features
All 246 rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 34-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 17 per day)
  • Street parking available
  • Covered parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RiverBar
  • Riverside Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1982
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 13 2024 to December 31 2024 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 17 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

Is Crowne Plaza Düsseldorf-Neuss, an IHG Hotel pet-friendly?

Yes, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel on 1 Apr 2024 start from €75.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Self-parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Düsseldorf-Neuss, an IHG Hotel located?

Situated on the riverwalk, this luxury hotel is 2.6 mi (4.1 km) from Marina Düsseldorf and 2.9 mi (4.7 km) from University of Duesseldorf. Düsseldorf Christmas Market and Rhine Promenade are also within 6 mi (10 km). Rheinpark-Center Süd Tram Stop is 9 minutes by foot and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 309 out of 901 reviews" "
Rating 8 - Good. 378 out of 901 reviews" "
Rating 6 - Okay. 129 out of 901 reviews" "
Rating 4 - Poor. 51 out of 901 reviews" "
Rating 2 - Terrible. 34 out of 901 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024

8/10 Good

Nicole

Stayed 1 night in Dec 2023

8/10 Good

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein sehr komfortables Hotel. Es befindet sich im Keller ein großzügiger Pool und 2 Saunen mit Fitnessbereich. Das Frühstück ist reichhaltig. Die Zimmer sind komfortabel und vor ein paar Jahren renoviert worden. In der Nähe befindet sich das Einkaufszentrum "Rheinpark Center". Die Straßenbahnhaltestelle "Neuss Reinparkcenter Süd" und die S-Bahnstation "Neuss Rheiparkcenter" sind ca. 8-10 Minuten zu Fuß entfernt. Teilweise ist es im Hotel im Bereich der Bar sehr belebt und laut, insbesondere wenn Kongresse oder Meetings im eigenen Kongresscenter abgehalten werden. Es sind tendenziell mehr Geschäftsreisende als Individualreisende im Hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elsa J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Elsa J

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

10/10 Excellent

Xinxiang

Stayed 2 nights in Nov 2023

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Abhishek

Business traveller
AC don't work in rooms
A/C was a problem, I changed room as well but AC was not working and a person in the night said that the property has a problem with A/C - you don't expect it from a high end hotel - however staff is great and they try to manage but this thing is not in their hand
Stayed 1 night in Sep 2023

10/10 Excellent

Eliscia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Stayed 1 night in Sep 2023

6/10 Okay

Olivier

Business traveller
Liked: Cleanliness
Noisy
Very average, air conditioning too powerful could only be stopped by opening the window which let the very noisy road bother my sleep.
Stayed 1 night in Sep 2023