Professional, comfy bed with good linen, friendly, helpful, clean, good breakfast - really great that the restaurant is just downstairs for evenings. Great walking distance from 2 stations, and the tram. Easy walk into town.
TV channels are limited, nothing in English apart from the news.
Would suggest an explanation of the heating/aircon system - and that glasses in rooms are replaced when been used, and put a side table next to the bed.