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"Disgusting. They have bugs. Requested a full refund i haven't received. Had to swich hotels. Was the worst ive ever been in."

"Had to switch rooms but no issues doing so. Air was building controlled so it wasnt turned on only heat. Staff was amazing. Amenities were basically unavailable during remodeling, which had no effect of stay."

"Fridge was broken and smelled. "I was here" was written on the wall in black marker. Screens were broken, tub sink dripped all night and the room smelled like mold. Staff was kind but the building and grounds were terrible."

"Marginal hotel and extremely overpriced "

"The breakfast really was lacking--only various forms of sugar and white flour. However, the room was clean, comfortable. The bed was nice, and there were several places to sit. "

"All above par and courteous"

"Property looks recently renovated "

"Amazing experience"

"Room was clean and in good condition. Some furniture was a bit dated but serviceable. I have stayed there a few times & it is my go-to place in the Syracuse area. Sems a bit understaffed but I can deal with that."