Longview Hotel Guide - Hotels in East Texas Regional, Longview, United States of America

"Nice "

"breakfast needs attention, rooms needs to be more clean. "

" Bed clothes are way too warm!"

"Great room over all"

"The staff was excellent. They really try to make your stay a pleasant one. "

"Air conditioning worked well enough. Pictures online did not match the quality of the room. Tvs constantly lost signal. Kitchen had stove, and microwave. no pots pans or utensils, no dishrags or paper towels. "

"Felt safe staff was friendly "

"I’ve stayed here many times before. The rooms are spacious and clean and the bed is comfortable. The breakfast is really good. The location is very close to the highway for easy access. The staff are nice too."

"Old building/furniture and it shows despite a recent paint job in our room. We were told they were changing to a La Quinta hotel soon. The staff barely acknowledged our presence upon entering. And at breakfast, the staff (of 2) at the counter talked personal business and gossiped with another person (who apparently was well-known to them) -- we walked up and we had to initiate the conversation for check-out because they didn't engage us without the interruption. They all gossiped loudly the entire time during our "breakfast". It was still early and the hot items had a few tablespoons of eggs and a couple sausage patties left. I told the counter staff and they said "the girl" was gone. That they themselves would make some sausage patties, but one said to the other that the process for making the eggs would require "stirring the eggs over and over and over", indicating that would take too long. This was said while I stood there. No apologies or ANYTHING. Needless to say, they never refilled the eggs or sausage. They didn't even say goodbye or safe travels on our way out! Really poor service from senior adult women who have forgotten what their job description entails and what customer service is. We won't be back."