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"Friendly personnel. very clean hotel. Spa and warm pool on the roof is best i have seen so far in europe "

"The hotel was everything we expected and more! The location is fantastic, close to the old town and the newer parts of the city. The staff were always friendly and helpful and we would definitely stay again!"

"Best stay I’ve had in a long time good value for money, helpful friendly staff. Close to everything, good breakfast, brilliant spa etc couldn’t fault it. "

"The room was great, clean and with all needed amenities and the staff was nice and very helpful. "

"Beautiful hotel, nice pool, really good breakfast buffet!"

"Superb location, great staff, service and facilities."

"Room was very nice and clean. Staff was beyond accommodating and nice, specially Francisca from the front desk! We would definitely stay here again on our next trip to Sofia "

"From arriving at the hotel I knew that I had chosen a great one! The location was great, within walking distances to most sites and close to metro or bus routes! The hotel was very clean and tidy, and the room was spotless. I was away for my birthday and the staff had noticed this and they had gone above and beyond by leaving me a card and a cake in my room for my arrival back to the hotel, this really made my stay. "

"No problems at all, also great location!"