Eastford Hotels

"During my stay they had issues with the heat and hot water. They did comp me a couple of days as a result. The bar area and dining room are well maintained."

"The room was clean and tidy and the breakfast had a really nice variety of options. The biggest let down was the pool experience. The pool water and pool room itself were WAY too hot to enjoy! My kids will typically swim for hours and the actual reason we booked a room for local spring break fun. After thirty minutes they were flushed cheeked and so uncomfortable that they didn’t want to swim anymore. Getting out to cool off didn’t help because the room itself was so hot too. The hot tub was very hot, which is expected and nice when you are choosing to soak in the heat, but a swimming pool should not be so hot. The pool room has seen better days. Cabinets were cracked and broken and everything had rust stains running down them from the rusting locks and metal. The pebbled floor had loose stones that were coming out and sticking to your feet or ending up in the bottom of the pool with the hair bandaids. The night shift would not keep the towels stocked bc he was concerned about people “using them as accessories” so I had to stand in the lobby in my wet suit dripping water all over the tile floor and wait for him to come to the counter then go in the back to get the towels. Of course people are going to wear the towels to their rooms to not drip or freeze while wet on the walk back! No one wants to keep the tiny pool towels forever. The day shift ladies had no problem keeping the towel rack full for the guests. If you are booking for the pool in particular look elsewhere. "

"Staff was nice. I was not a fan of the kiosk check in, but that’s change, and I don’t care for change."

"Rooms were fine. Breakfast area needs some attention. Chairs were worn and the area just felt old."

"Horrible."

"Bakery Shop is AMAZING and the people are all lovely; the decor is a far cry from the modern hotels (but I mean that in a good way--it was a nice break from the norms."

"Clean room clean bathroom"

"The photos make the hotel appear far nicer than it actually is. It seems to be in the middle of upgrades and renovations, which may explain some of the issues. The elevator’s handrail was damaged and lying on the floor. In my room, the bathroom door was discolored with white spots, the tub was dirty, and the sink drained poorly. The closet was also unclean, and several TV channels did not work. That said, the bed was comfortable, and I had no trouble falling asleep. Breakfast, however, did not live up to the descriptions. If you just want to rest your head, then it's a place for you but if you need the ambiance and appeal, keep scolling."

"Spotless impeccable room neariy brand new reconstruction great hot breakfasts, helpful staff and nice area by lake highly recommend "