Écluse d'Herminis

Great location. Rooms were clean, staff were friendly. Don’t pay for parking as there is free parking at the bottom of the road in the big car park. The outdoor pool was so unclean. It was apparently closed which was a surprise in Sunmer and during a heatwave but we were not informed of this. There were some residents jumping into it and I’d imagine they would have been poorly next day! Although the rooms were clean, the balconies were really dirty. We can to clean the surfaces to be able to lean on them. There were no chairs to sit out which was a shame. There was space in front of the balcony which had all broken glass and an old poor towel that had been left. Not nice to look onto. Our superior double had a coffee machine but in the 3 days we were there we only got two pods and they didn’t get restock each day. Same for the bottle of water. When we asked at reception we reluctantly got a further two. Overall a good hotel with a great location. Attention to detail could be better.

Staff was great