"Service at the Matrix is always awesome. On my last stay before Christmas, the property felt tired - towels and rooms were deteriorating. Much improved this time - tuned up, clean and fresh. Best value for money hotel vs location in downtown Edmonton. "
"Great location, staff were decent. Breakfast was a decent selection. Pool was nice but couldve been a bit cleaner. Hotel was really noisy with a student trip and people partying.
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"The elevator cleanliness was way below standard. The room was not properly cleaned, the room was extremely hot and we could not adjust the thermostat."
"The staff was amazing! Check in was easy. My son was booked in for a procedure at the U of A hospital. It became more complicated and and took way longer then i had been told it would.
I didn't check out before because we were supposed to be done in an hour or so. They extended the room check out for me with no charge, thank you for making a bad day a little brighter.
Breakfast was awesome and the hotel is very nice and comfortable. "