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Reviews of Radisson Hotel & Convention Center Edmonton

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1009 reviews" "
Rating 8 - Good. 249 out of 1009 reviews" "
Rating 6 - Okay. 143 out of 1009 reviews" "
Rating 4 - Poor. 101 out of 1009 reviews" "
Rating 2 - Terrible. 75 out of 1009 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rowena

Liked: Cleanliness, staff & service
The whole area was clean except the public washroom in the main floor, there was poop all over one area of the toilet.overall, it was a good stay.No toothbrush and toothpaste, so expect to bring one
Stayed 1 night in Apr 2024

8/10 Good

Earl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice as are the staff. Just a little remote which is good at times.
Stayed 1 night in Apr 2024

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
My son liked the pool the best
Stayed 1 night in Mar 2024

8/10 Good

Emile N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym facilities were good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All interactions with staff and other patrons was polite and respectful. The breakfast buffet was pricey for what was there and the quality was mediocre at best. This will likely make the difference in my choice of accommodation next time as I can get a free continental breakfast at many different hotels for a lot less after figuring in the cost
Stayed 1 night in Apr 2024

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and pillows were very poor. Staff were great.
Stayed 1 night in Apr 2024

2/10 Terrible

Melanie, Grande prairie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were burn marks in the bed, garbage on the floor from previous guests. We boomed this hotel thinking the rating was good it was absolutely disgusting even give it a 1 star rating. Will never stay here ever again. VERY DISAPPOINTED WITH OUR STAY.
Stayed 1 night in Apr 2024

6/10 Okay

Jeremy

Travelled with family
Disliked: Staff & service, amenities
Average at best. Poor location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hai Ly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but area around it is industrial. Just need to be ready to drive a bit.
Stayed 1 night in Apr 2024

10/10 Excellent

Rupinderjit

Stayed 1 night in Apr 2024

10/10 Excellent

Cody

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great staff was great EXPEDIA ARE A BUNCH OF CROOKS
Stayed 2 nights in Apr 2024
Response from Erraji BEN on 24 Apr 2024
Thank you for choosing Radisson Hotel Convention Center for your stay.Thank you for taking time to share your experience with us, and we are very happy that we could make from your stay among us a memorable experience.

6/10 Okay

Peter

Liked: Staff & service
The rooms are decent,but rates are outrages,i expected breakfast included with the price!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

2/10 Terrible

Tam

Disliked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

WILLIAM, COLD LAKE

Liked: Cleanliness, staff & service
Good location but hotel is showing its age. The VIP drink was a pop. Nothing special about a can of coke
Stayed 1 night in Apr 2024

8/10 Good

Kama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Mahmoud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Malcolm

Perfect
Stayed 1 night in Apr 2024

4/10 Poor

stef

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff are average, we ended up in the older part of the hotel there is no lighting in the halls or rooms, makes it tough for doing cheer/dance makeup/hair when you can barley see. the curtains had red blood all over the white sheer curtains, there was "wax like" what I told my kids anyways, stains on the floor by the bed, and the inside of the bathtub is gross. ew
Stayed 2 nights in Apr 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think that there should be signs where each of the elevator are so that people that never been there can find there way
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Actually, in front of every elevator a list of all the rooms in that area, the guest has only to check if his room is in the correct side. But it is a very important remarque, and we will do our best to satisfy all our guests and guide them to their room.Looking forward to welcoming you during another stay.

6/10 Okay

Dawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t receive freedrink or room upgrade as stated Expedia gold member benefits. When I asked I was told the drink would be brought to my room ( it wasn’t) and that I booked a king room so that’s what I got (not upgraded). Desk clerk was polite but not very informed and my questions only confused her more. My room was ok but had a vague sewage smell in the bathroom. Otherwise good, nice pool area and the Pub food was great ( service was slow in spite of being one of two people in the whole place)
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you very much for taking time to share your experience with us.we are sorry to hear that, and we apologies if we were not able to provide you with the best experience you deserve.Actually, we offer upgrading, but this is based on the availability, and during your stay, our hotel was fully booked, and we couldn't satisfy your preference at that time. but we are expecting you for another stay to have a second chance to make from your stay an unforgettable experience.

6/10 Okay

Cassandra

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel staff who signed us in was incorrectly running the card, after asking for help didnt ask if wed like to try the business card again. The hotel room didnt have soap or tissues. The pool was closed for maintenence yhe day of our checkout and wasnt told to us at check in so we missed any swim or hot tub. When we checked in we were told directions, the elevator to our room was on the other side of where we were told.
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you very much for taking time to share your experience with us.we are sorry if our service was not at the level expected.Actually, the pool wasn't close for maintenance that day it was only to clean it, and that took couple of hours. But we apologies if you didn't get the information on time.Hopefully you can give us another chance to catch up and make from your stay an unforgettable experience.

10/10 Excellent

Md Shah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really liked it thanks
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Heidi

Travelled with family and small children
Liked: Staff & service, amenities
The hot tub and pool were filthy. Room was nice and spacious. Friendly staff
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Tetsuro

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Margo

Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location & hotel.
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Ashley Eileen Grace

Stayed 1 night in Apr 2024

2/10 Terrible

Manjeet

Stayed 1 night in Apr 2024

6/10 Okay

Rebecca

Travelled with family, Travelled with family and small children
Liked: Staff & service
The staff was very nice but we won’t stay here again. The beds and pillows are hard. For the entire weekend we had neighbours who left their baby every 30 minutes all night to go and smoke while the baby cried. Constantly in and out of their room from midnight to 6 am. We complained but the hotel didn’t do anything but apologize.
Stayed 2 nights in Mar 2024

6/10 Okay

Kashish

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Bachan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD STAFF
Stayed 5 nights in Mar 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

6/10 Okay

Alyson

Travelled with partner
Our pillows were lumpy, the pillowcases had makeup stains on them. Overall experience was fine I guess.
Stayed 1 night in Apr 2024

6/10 Okay

victor

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

4/10 Poor

Justin

Liked: Staff & service
Disliked: Property conditions & facilities
The pillows in the rooms were pathetic iv never seen anything like it
Stayed 1 night in Apr 2024

8/10 Good

Atila

Disliked: Staff & service
.
Stayed 2 nights in Mar 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

chris j.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Bill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good and modern. The area is just industrial so not much around the hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Rupinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

4/10 Poor

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t bring myself to sleep in that bed. They really need to up their cleaning standards. It was filthy. Left and slept somewhere else
Stayed 1 night in Mar 2024

2/10 Terrible

Andrea

Stayed 1 night in Mar 2024

8/10 Good

scott, ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice steam room
Stayed 1 night in Mar 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

10/10 Excellent

XXX, REGINA

Stayed 1 night in Mar 2024
Response from Erraji BEN on 22 Apr 2024
Thank you for choosing Radisson Hotel & Conference Center for your stay. as well as for your time to share your experience with us.Looking forward to welcoming you during another stay.

8/10 Good

Kama

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Nice pool area
Stayed 3 nights in Mar 2024

4/10 Poor

Jesse

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was very poorly maintained. Rooms were dirty and damaged.
Stayed 1 night in Mar 2024