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Reviews of Travelodge by Wyndham Edson

2 out of 5
Travelodge by Wyndham Edson
5140 2nd Avenue, Edson, AB

Reviews

8.2

Very good

Rating 10 - Excellent. 152 out of 360 reviews" "
Rating 8 - Good. 128 out of 360 reviews" "
Rating 6 - Okay. 42 out of 360 reviews" "
Rating 4 - Poor. 24 out of 360 reviews" "
Rating 2 - Terrible. 14 out of 360 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ken

Business traveller
Liked: Staff & service
Great basic hotel...lots of rig workers so a bit noisy but nice enough if you wish to lay your head down for the night. Good staff!
Stayed 1 night in May 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in May 2024

10/10 Excellent

El Bechir

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and its staff are great. I found the beds to be hard for me but that is a preference thing. I would have zero concerns staying here again. And they are very competitive with pricing. Kudos.
Stayed 2 nights in May 2024
Response from SANDY on 14 May 2024
THANK YOU CAN NOT WAIT FOR YOU TO STAY WITH US AGAIN

10/10 Excellent

Rebecca, Cardston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and easy to work with. Highly recommend
Stayed 1 night in May 2024

8/10 Good

Dan

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from SANDY on 30 Apr 2024
THANK YOU

10/10 Excellent

Ed

Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Dear Ed, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 31 Mar 2024
Dear Michelle, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice continental breakfast. Staff were very friendly.
Stayed 1 night in Mar 2024
Response from SANDY on 30 Mar 2024
THANK YOU WE TRY TO MAKE EVERYONE HAPPY

8/10 Good

Eleanore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean and easy to find.
Stayed 3 nights in Mar 2024
Response from Manager on 29 Mar 2024
Dear Eleanore, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist, Sandy, was friendly helpful and very pleasant. Parking was very convenient, room was clean and comfortable, full breakfast was fine. We would stay at the Travelodge in Edson when again in the area.
Response from Manager on 28 Mar 2024
Dear Donna, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.We will share your comments with our team, who I am certain will be motivated by your remarks.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, spacious and updated room, very good breakfast offerings. Overall great value for the money! The only minor gripe I would have is the toilet is very low, the lowest I have ever encountered. Great if you have kids, not so great if you have trouble sitting low to the ground!
Stayed 2 nights in Mar 2024
Response from Manager on 24 Mar 2024
Dear Albert, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024
Response from Manager on 23 Mar 2024
Dear Nancy, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were personable and room feels clean.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Dear Jeff, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.We will share your comments with our team, who I am certain will be motivated by your remarks.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 23 Mar 2024
Dear Jennifer, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Brenda

Stayed 1 night in Mar 2024
Response from Manager on 12 Apr 2024
Dear Brenda, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Justin

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Dear Justin, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Carter

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Dear Carter, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Asif

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice staff. Clean place
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Dear Asif, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.We will share your comments with our team, who I am certain will be motivated by your remarks.

8/10 Good

Sergey

Liked: Amenities
Clean
Stayed 1 night in Feb 2024
Response from Manager on 8 Feb 2024
Dear Sergey, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Louise, Cold Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed having the 2 armchairs and table ensuite. It made our stay the most enjoyable we've had in the last 2 weeks! We were able to completely relax before our final leg home. The only downside is the noisy traffic, but that cannot be controlled.
Stayed 1 night in Feb 2024
Response from sandy on 7 Feb 2024
we are glad you had a good stay please stay with us again thank you sandy front desk

8/10 Good

Curtis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast.
Stayed 2 nights in Jan 2024
Response from SANDY on 24 Jan 2024
THANK YOU FOR YOUR GOOD COMENT PLEASE COME AND STAY WITH US AGAIN

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Staff was friendly and room was just what we needed. Breakfast was great!
Stayed 1 night in Jan 2024
Response from Manager on 10 Jan 2024
Dear Michael, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional pleasant & helpful at answering our questions Breakfast was really good with a hige variety of food to please everyone
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Dear Jamie, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.We will share your comments with our team, who I am certain will be motivated by your remarks.

8/10 Good

Sandra

Business traveller
Liked: Cleanliness, staff & service
It was fine, only complaint was the heat. I ran the air conditioner all night and it was still hot
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
Dear Sandra, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.Please let the front desk know for any issues in the room. We will try to fix it right away. We apologize for the inconvenience caused.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
1/10
It was awful!
Stayed 1 night in Dec 2023
Response from Manager on 8 Dec 2023
Dear Guest, Thank you for your feedback. Please accept our most sincere apologies for any inconvenience caused during your stay.Thanks for liking our hotel cleanliness and the property conditions. If you are willing to stay with us again, please give us an opportunity to make your stay comfortable. Call our front desk anytime during your stay. Our staff will make sure that you get the best service possible.Looking forward to welcoming you back to create an even better experience.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 5 Dec 2023
Dear Neil, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 31 Dec 2023
Dear Alla, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.We will share your comments with our team, who I am certain will be motivated by your remarks.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! We checked in and the front desk called our room about a half hour after we settled in to make sure everything was good. Very friendly staff and great room.
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Dear Melissa, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.We will share your comments with our team, who I am certain will be motivated by your remarks.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs renovations. Very dated. Could not control the heat. Very uncomfortable. Very little choice for breakfast. Will not stay there again.
Stayed 1 night in Nov 2023
Response from Manager on 19 Nov 2023
Dear Guest, Thank you for your feedback. Please accept our most sincere apologies for the inconvenience caused. Looking forward to welcoming you back to create an even better experience.

4/10 Poor

Mary M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won 't stay again, unfortunately.
The hotel has a lot of creaks, and is disturbing at night, when, together with the bleeps at night from the parked vehicles, and the noisy guests across and in the hall, and the highway noise, it made for a very restless night of sleeping, considering we had a very long drive home the next day. The hotel staff, however, cannot control these elements, and were very friendly, and courteous upon check in.
Stayed 1 night in Nov 2023
Response from Manager on 12 Nov 2023
Dear Mary, Thank you for your feedback. Please accept our most sincere apologies for the inconvenience caused. Looking forward to welcoming you back to create an even better experience.

4/10 Poor

Christie

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
The room wasn’t the cleanest , Bed was hard as a rock , and the pillows were so flat . The showers water pressure was good and the service at the front desk was good .
Stayed 1 night in Nov 2023
Response from Manager on 4 Nov 2023
Dear Christie, Thank you for your feedback. Please accept our most sincere apologies for the inconvenience caused. Looking forward to welcoming you back to create an even better experience.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Dear Carol, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Bill

Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Dear Bill, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

6/10 Okay

Renee

Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Dear Renee, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get place to stay
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Dear Theresa, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 9 Oct 2023
Dear Jeff, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Dear Elizabeth, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean
Very good value for money, I really appreciate the cleanliness. Good breakfast. Very friendly front staff. Overall would stay again.
Stayed 1 night in Sep 2023
Response from Manager on 6 Oct 2023
Dear Jill, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Lorie

Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Dear Lorie, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 2 Oct 2023
Dear Cathy, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Chul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 1 Oct 2023
Dear Chul, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Julie

Stayed 1 night in Sep 2023
Response from Manager on 31 Oct 2023
Dear Julie, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 25 Sept 2023
Dear Brian, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

2/10 Terrible

Carol

Travelled with family and small children
Disliked: Property conditions & facilities
Our room was old, had an old fridge that was broken and filthy but was still in the room. Carpet was filthy so we kept our shoes on. This motel is old and should be completely renovated or replaced.
Stayed 1 night in Sep 2023
Response from Manager on 22 Sept 2023
Dear Carol, The room which you stayed has a brand-new fridge which is bought only a month ago. We had vinyl flooring near the kitchen area. Even the flooring is less than six months old. We shampoo our carpets every month and take pride in the cleanliness of our property. Hope you did not get mixed up with some other motel.Hope you will consider staying at our property and we can show you all the recent changes in that room.

6/10 Okay

Faical

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Upgrade is needed. Very old.
Stayed 1 night in Sep 2023
Response from Manager on 22 Sept 2023
Dear Facial, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Hans-Juergen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Manager on 21 Sept 2023
Dear Hans-Juergen, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

8/10 Good

Winnifred D

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a good stay. The room style is old and there were some parts that showed its age, like by the bathtub drain, there was discoloration.
Stayed 1 night in Sep 2023
Response from Manager on 21 Sept 2023
Dear Winnifred D, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Gwapo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy room and looking forward to the great breakfast ive heard good things about.... Will for sure stay here again....as always....
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept 2023
Dear Guest, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to have you back with us.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here on my travels great staff and the price is right.
Stayed 2 nights in Sep 2023
Response from Manager on 4 Nov 2023
Dear Charlene, Greetings of the day! Thank you so much for your feedback. We love hearing from our guests and value their feedback. Looking forward to having you back with us again.