Feels like a family-run hotel, with management taking a great interest in their guests. Really great breakfast - too much choice, if that's possible! And dinner was very good too, albeit with a very expensive wine list (find the house wine hidden near the back of the list, it's far cheaper and pretty good). All facilities you could want, and Ehrwald is a pretty village with picturesque main square and good restaurants.
Issues: we stayed in one of the family apartments, where the beds were awful (more tired than we were), and the en-suite had no door (imagine the scene at 3am...). Finally, prepare to PAY a lot of money to use the pools, which as guests in the hotel is surely a worldwide first! Oh yes and no WiFi in the room.