Bonao Hotel Guide - El Arroyaza Waterfall hotels in Bonao, Dominican Republic.

"Good i like "

"Well pleased with accommodating staff. Enjoyed late hours at the swimming pool with children. Good menu that children enjoyed. "

"The rooms need some TLC… the mattresses can be updated as make lots of noise when you move . Other than that having breakfast by the River is priceless!!! "

"Booked this for my parents for Christmas and they had nothing good to say other than the view was beautiful! The towels and furniture was flimsy, you need a 4 x 4 car to get to your destination and you’re lucky if you have access to water ( to bathe, flush and brush your teeth)! I guess it was an experience "

"Wonderful gem of a property "

"The staff member whereamazing. They make sure we were comfortable. They were very helpful very attentive. We had a great experience."

"No privacy "

"No hot water, no working stove, no on grid power—dim lighting in every room, super noisy generator that had to be shut off if one wants to sleep, filthy kitchen towels, no toiletries—onepitiful towel each in two bathrooms, undisclosed last mile road a regular car would be difficult to get through! Just about all of the publicly—through Expedia and VRBO—listed amenities were not in working condition. A few exchanges with the remote owner elicited a response (from the owner) asking me to initiate the cancellation process through VRBO. I told him that it would be life threatening if we were trying to leave the premise in the pitch dark given the last mile road conditions, and we had no viable choice but to stay in the house—with no working anything—but that we would leave first thing in the morning and I’d demand a full and complete refund. To which he said “no problem.” I immediately contacted Expedia’s customer support to lodge a formal complaint and register my request for a complete cancellation and full refund. "