El Cenizo Hotels

"The carpet wasn't clean , also the lock wasn't there to properly stay secured at night"

"Good "

"We were in the room for 3hrs due to my nephew funeral when we got bit by bedbugs had to leave hotel at 5am n look for another hotel right away. FD was not helpful n we waited 20 mins to ck in and another 15mins to report the problem due to no one in the FD"

"It's so old."

"Eveything was great, clean room, front desk good. Just a comment: When I entered the building where the room was located, the hallway smelled really bad in building 1."

"Todo muy bien, limpio y la ubicación excelente. Desayuno rico y el horario apropiado. Regresaría con mucho gusto "

"Our room was clean and spacious. The view from our terrace was spectacular….pool, twinkle lights surrounding area was welcoming and the vegetation was lively."

"Room was very clean Ice machine on floor not working Elevator button on first floor not working at all. Guests have to wait until someone comes down or take the stairs to go up. But to be fair housekeeping lady took the stairs to send elevator down. Also a front desk employee did the same. "

"Friendly staff. "