El Espinal Hotels

"People were friendly. Hotel needs a lot of updating and beautification."

"All good"

"La propiedad bien, el servicio muy malo y la red wifi inoperante en todo el hotel estás incomunicado al hospedarte ahí. No volvería "

"I cannot say enough of this small jewel in Xalapa. Great boutique hotel . Great staff! Safe area to walk and exercise. Amazing food! Just one minor drawback is the pillows, a little bit too hard for my taste, but don’t forget to ask for a change. This is not a hotel for people with wheelchairs, since there is a lot of steps."

"Not a good costumer service very rough "

"I found this hotel via Instagram. The hotel looked gorgeous. I stayed for 3 nights. The hotel interior is gorgeous. The service at the restaurant is amazing. Now the actual room is where it lost me. The rooms were advertised as having a hair dryer, that is not true. My room did not have one. The towls had actual holes on them. My AC was broken and I had to ask for more blankets. One of room lights was broken and would glitch. The rooms are NOT sound proof. If theres an event, you will hear it. My bed covers had stains. The walls were in need of some paint. Overall, I will never stay here. The only nice thing about it was the plants outside."

"Great stay! Hotel and room were very clean. There was no heat in the room which would have helped with the cold snap. Friendly helpful staff. "

" El agua no salía caliente , y los inquilinos alrededor hicieron un ruido espantoso desde las 6 am los pisos del Pasillo sucios. "

"Super relaxing stay and friendly staff. Restaurant served great food "