El Heri Hotels

"Very nice place "

"Breakfast was very healthy, staff very friendly of course , did not change their behaviour or kindness for the whole 21 days of our stay Highly recommended "

"Nice place, great staff "

"Excellent service. Great atmosphere and view. Great location."

" My stay at the Aleph Boutique Hotel in Byblos was wonderful. The location is absolutely perfect for exploring the old souks and the harbor, the property is beautifully designed and impeccably clean, and the staff were incredibly friendly and attentive. The breakfast offered a great variety, though I would suggest a small improvement for food safety: during the service hours (7-11 AM), the cold cuts and cheeses are left out on the buffet table without refrigeration. Given the length of service, this could potentially become an issue. I believe chilling these items would ensure they remain perfect and fresh for every guest. This minor point aside, I highly recommend this hotel and would not hesitate to stay here again. A truly lovely experience."

"I was stuck for an hour trying to communicate with them for check in infor. Although I communicated with them a say before for check in info and they were not to worry"

"The hotel staff were very pleasant and made our stay convenient. The hotel is highly recommended and we will stay there again. "

"I love how accessible it is to the old souk. It's very clean, quiet. Breakfast was great and Hiyam was very welcoming. "

"Pool was closed for refurbishment with no prior announcement. Incredibly slow service at breakfast (as in the chef had not even arrived for work by 9.45am when I came for breakfast). AC was never turned on in communal areas, nor in the room prior to arrival. Lobby and corridors were hot and humid. Room fridge basically useless. Construction work (extension of the hotel) was taking place directly in front of the entrance and in front of the ONLY 3 rooms they were able to offer, notwithstanding the size of the hotel and the incredibly low occupancy. Work started early in the morning. With the exception of one hotel porter, no one could care less. Don't believe other reviews; not worth the money"