"We got there and had prepaid. Never had a deposit charged before. 100 was the deposit and I wasn't prepared to pay that. Said it was policy. And that it was posted everywhere. I've never seen a sign or had not seen it on expedia. Took an hour until they waved their "policy" of a 100 dollar deposit and gave us the room. Thanks to a very understanding laundry lady we got the room."
"The room was very outdated with holes in the bedding. Door got stuck locked . No shampoo or body wash if you wanted to shower. Had to ask for toilet paper. Beds are small. Sink was falling out of place very outdated and paint was peeling."
"Beautiful hotel, a true treasure in El Paso! Wish I had stayed there more often prior to my military move to a new assignment. It was a phenomenal stay and experience!"