All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Jose,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
They dint let me in cause of mu id an now i have ti Pay
Brisa
Stayed 5 nights in May 2024
Response from Sophia CSR on 9 May 2024
Hi Brisa,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
Hi Irene,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
Hi John,We are exceptionally thankful that you have honoured our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
Property can be sketchy but all our visits to this specific motel we have not had any problems thankfully. Staff are great!
Lorraine
Stayed 2 nights in May 2024
Response from Sophia CSR on 7 May 2024
Hi Lorraine,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Wish you a pleasant stay in the future as well.
Location, near the freeway, shopping areas at a walking distance, food choices walking distance.
Edgar
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 5 May 2024
Hi Edgar,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
The motel and staff was very nice and very clean. It looked like a brand new motel, but was told it has been there quite a while. They really keep it nice.
Kenneth
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2 May 2024
Hi Kenneth,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
It was a nice stay. But when they try and go into your room without knocking prior to check out it is very unprofessional and not ok. What if I was fresh out of the shower? They tried to go In twice both times without knocking well over and hour before the checkout time. Very unpleasant.
Ej
Stayed 1 night in Apr 2024
Response from Sophia CSR on 2 May 2024
Dear Guest,On behalf of our entire team, I would like to apologize for your experience. I assure you that we will review these comments with our team to further research the matter. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
The staff was very friendly, the room was very clean, the bed was very comfortable, had a quiet nights sleep and the price was very reasonable. I was impressed.
Richard
Stayed 1 night in Apr 2024
Response from Sophia CSR on 23 Apr 2024
Hi Richard,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
4/10 Poor
Adrian
Travelled with family
20 Apr 2024
Liked: Cleanliness
Stairs to second floor are dangerous especially that first step coming down
To many POT smokers near a non smoking room
OVERALL NON CONFIRMING
WILL NEVER STAY HERE AGAIN
LA QUINTA INN WILL THANK MOTEL 6 BECAUSE AT LA QUINTA WE WERE WELL RECIEVED.
Adrian
Stayed 1 night in Jan 2024
Response from Sophia CSR on 22 Apr 2024
Hi Adrian,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us, and for that reason, we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.
A safe and comfortable place, and affordable, we were very satisfied with our visit there, Ty.
Avelina
Stayed 5 nights in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Hi Avelina,Thank you for your valuable opinion regarding our hotel. We strive to do our very best by accommodating every one of our guests. Our Team hopes to see you again soon and to impress you with our continued improvements.
2/10 Terrible
Aliza, El Paso
17 Apr 2024
Disliked: Staff & service
Aliza
Stayed 1 night in Mar 2024
Response from Sophia CSR on 18 Apr 2024
Hi Aliza,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
6/10 Okay
Valerie
Travelled with partner
16 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, bed was comfortable, coffee provided in the morning. I only gave it 3 stars because no shampoo was provided and no bottled water. For $100 bucks Cdn. one would expect a couple in-room perks.
Valerie
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Valerie,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
Great stay… no frills, of course, but the room was clean and well maintained and the staff was very friendly.
Edward
Stayed 1 night in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Hi Edward,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.
10/10 Excellent
Jonathan
Business traveller, Travelled with partner
8 Apr 2024
Very Prrompt and response
Jonathan
Stayed 1 night in Apr 2024
Response from Sophia CSR on 9 Apr 2024
Hi Jonathan,Thank you for taking the time to complete our guest survey regarding your stay. We are so glad we were able to provide you with such a wonderful experience. Our team assures you the best of our services at all times.
8/10 Good
Brenda
25 Mar 2024
Brenda
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Apr 2024
Hi Brenda,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
Hi Lucia,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
Hi Adriana,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
No shampoo, short on towels, mattresses as hard as a rock, room as small as a mosquito, smells as bad as a dump site, specially washroom/shower smells terrible, parking too narrow for a normal size SUV, just nothing to like about this place. Still not mentioned about the check in experience
David
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Hi David,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
10/10 Excellent
Jack, Willcox
12 Mar 2024
Liked: Cleanliness, staff & service
Great front desk lady.
Jack
Stayed 1 night in Mar 2024
Response from Sophia CSR on 13 Mar 2024
Hi Jack,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
10/10 Excellent
Alina
Travelled with family, Travelled with family and small children
10 Mar 2024
Liked: Cleanliness, staff & service, amenities
Really clean, nice staff, water pressure was really weak, and toilet didnt work well.
Alina
Stayed 1 night in Mar 2024
Response from Sophia CSR on 12 Mar 2024
Hi Alina,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
8/10 Good
Maria
Business traveller, Travelled with group
7 Mar 2024
Liked: Amenities
I like the people that'd works there 😁
Maria
Stayed 1 night in Feb 2024
Response from Sophia CSR on 9 Mar 2024
Hi Maria,We are happy that you liked our friendly staff. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.
i really liked staying here i felt welcome as did my dogs they did daily cleaning & pretty much all the staff was super nice except for some younger girls for some reason the ladies at the front were super sweet & very accommodating i would stay here again anytime:)
Jen
Stayed 11 nights in Feb 2024
Response from Sophia CSR on 5 Mar 2024
Hi Jen,Thrilled to hear that you and your furry companions felt welcome during your stay with us! It's wonderful to know that our daily cleaning efforts and accommodating staff, particularly the lovely ladies at the front desk, contributed to your positive experience. Your kind words mean a lot to us, and we would be delighted to welcome you back anytime you choose to stay with us again. Thank you for choosing our hotel!
6/10 Okay
Maria
3 Mar 2024
Maria
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Mar 2024
Hi Maria,We hope you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 5-star experience.
Clean rooms. TVs are pretty nice. Lots of surveillance on property.
Matthew
Stayed 1 night in Feb 2024
Response from Sophia CSR on 1 Mar 2024
Hi Matthew,We are pleased to hear that you found our rooms to be clean and that you enjoyed the TVs. Your safety and security are of utmost importance to us, so we are glad to hear that you noticed the surveillance on our property. We strive to provide a safe and comfortable environment for all of our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.
A bit after checking in the front desk called asking how our room was and if any amenities we needed. That was sooo nice. It was clean.. bed comfy and pillows good. Staff was kind!
Yvonne
Stayed 1 night in Feb 2024
Response from Sophia CSR on 1 Mar 2024
Hi Yvonne,We are happy to hear that you appreciated our follow-up call after check-in to ensure that your room met your expectations and that you had everything you needed. It's great to hear that you found the room to be clean and comfortable, with a comfy bed and good pillows. Our team is committed to providing exceptional service to all of our guests, and pleased to hear that you found our staff to be kind. We hope to have the opportunity to serve you again in the future.
10/10 Excellent
Sylvia
Travelled with family
28 Feb 2024
Liked: Amenities
Super friendly staff and great location
Sylvia
Stayed 1 night in Feb 2024
Response from Sophia CSR on 1 Mar 2024
Hi Sylvia,Happy to hear that our team was able to provide you with friendly service during your stay. We take great pride in our team members and their commitment to providing exceptional service to our guests. We also appreciate your kind words about our location and are glad that it met your needs. We hope to have the opportunity to serve you again in the future.
6/10 Okay
Richy, Anthony
22 Feb 2024
Liked: Staff & service, amenities
You get what you pay for unfortunately. Cheap stay. Soap options suck. Lightning sucks. Ac units super super loud
Richy
Stayed 1 night in Feb 2024
Response from Sophia CSR on 25 Feb 2024
Hi Richy,Thank you for taking the time to share your feedback with us! We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
Hi Sayeed,Thank you for sharing your valuable feedback! Please know that we are a family-friendly hotel. Safety and security are our top priorities. All our guests are safe and secure at our property. We will surely forward your valuable feedback to our team. We hope to earn your business in future travels.
2/10 Terrible
Verified traveller
Business traveller
16 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
Verified traveller
Stayed 3 nights in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. We would love to know more about your experience. So, we can make the required changes and improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
Hi Esteban,We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
Betty and Raymond provide a Great customer service. Very well done guys I’m very happy with them
Teresa
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 16 Feb 2024
Hi Teresa,Thank you for taking the time to recognize Betty and Raymond for their exceptional customer service! We're thrilled to hear that they made your experience memorable and that you were very happy with their assistance. Betty and Raymond are valuable members of our team, and we will be sure to pass along your kind words to them. Your satisfaction is our top priority, and we're delighted that they could contribute to making your stay enjoyable. We look forward to welcoming you back for another wonderful experience in the future!
6/10 Okay
ALEJANDRO
Business traveller, Travelled with partner
14 Feb 2024
Liked: Staff & service
I DID NOT APPRECIATE BEING NEXT TO A SMOKING ROOM, SMOKE WAS COMING INTO MY ROOM AND NOT JUST JUST CIGARETTE SMOKE, I MENTIONED IT TO THE FRONT DESK AND WAS TOLD THAT SOME TIMES THIS IS THE SITUATION, I BELIEVE SECTIONS SHOULD BE SEPARATED APART AND NOT RIGHT NEXT TO EACH OTHER. I WAS TOTALLY DISAPPOINTED WITH THIS SITUATION EVEN WHEN I WAS OFFERED TO MOVE TO ANOTHER ROOM ON MY LAST DAY OUT OF THE 10 DAYS I WAS THERE.
ALEJANDRO
Stayed 10 nights in Feb 2024
Response from Sophia CSR on 14 Feb 2024
Hi Alejandro,We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
Hi Ray,Thank you for recognizing our dedicated staff and the teamwork they exhibit. We strive to create a seamless experience for our guests, and it's wonderful to hear that our team's collaboration has contributed to your satisfaction. We'll be sure to pass along your compliments, and we look forward to serving you again soon.
Hi Teresa,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
Hi Ray,We are happy to hear that you found our hotel good and clean. Providing a comfortable and hygienic environment is a top priority for us, and we are pleased that it met your expectations. We look forward to welcoming you back for another positive experience.
Hi Cecile,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
8/10 Good
Marisa
23 Jan 2024
Marisa
Stayed 1 night in Jan 2024
Response from Sophia CSR on 21 Mar 2024
Hi Marisa,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
For “making miles” on the Interstate, this place is a bargain. Clean, functional, firm bed, every thing working…and it's a reasonably safe place. Ll
It’s no Hilton, but then it’s a small fraction of the cost with plenty of popular brand restaurants nearby.
Steven
Stayed 1 night in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi Steven,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.
The staff was very friendly and very helpful. I needed a room on the floor because of my handicap they were very good and I appreciate it. Thank you.
Sidney
Stayed 1 night in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi Sidney,Thank you for your kind words about our staff—they truly appreciate your recognition! We're thrilled to hear about the positive impact they had on your stay. We look forward to providing you with an even more perfect experience in the future.
Hi Martha,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
8/10 Good
Randy
19 Jan 2024
Liked: Cleanliness, staff & service
The hotel price was convenient and affordable. The selection of channels on the TV was excellent.
Randy
Stayed 6 nights in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi Randy,It's fantastic to hear that you enjoyed the excellent selection of TV channels during your stay and that you found our hotel to be both convenient and affordable. Providing value and a pleasant experience for our guests is always our goal. We look forward to the possibility of hosting you again in the future!
The property is somewhat spartan and dated. However, everything worked and was clean.
My only dislike was having to use the side window to check in and out.
Because we got there late, we had to check in at the side window. It was under 40 degrees and the wind was kinda howling… Not a very pleasant check in
Duane
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 15 Jan 2024
Hi Duane,We appreciate your honesty and are glad to hear that everything in the property worked well and was clean. We apologize for any inconvenience and we'll certainly consider this for improvements. We value your input and hope to have the opportunity to provide you with a more pleasant stay in the future.
10/10 Excellent
Juan
7 Jan 2024
Juan
Stayed 4 nights in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Hi Juan,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
10/10 Excellent
Pearla
5 Jan 2024
Pearla
Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Hi Pearla,Our team was delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels.
I really liked the front desk ,and they let me choose my room very convenient
Christine
Stayed 1 night in Jan 2024
Response from Sophia CSR on 10 Jan 2024
Hi Christine,I wanted to say thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our front desk team and that you appreciated the convenience of being able to choose your room. Providing personalized service and accommodating our guests' preferences is a priority for us. We look forward to welcoming you back and ensuring another enjoyable stay.
6/10 Okay
BJ
Travelled with family, Travelled with pets
3 Jan 2024
Liked: Staff & service
hard to get into
BJ
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 8 Jan 2024
Hi BJ,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6
Good service. Called after check in to see if I liked my room. Efficient and professional, reasonable pricing
Paul
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi PaulThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6