Elements Casino Grand River

Town Suites was exactly what we needed. Suite was great. Staff were helpful and cleanliness was great.

Soho residences was a great location. Though it's connected to the Soho Hotel, it's a seperate side of the building, so you either need to use of of the other 2 seperate entrances, or use the hotel and use multiple elevators and walk down a longer hall. Either option wasn't too bad. The room wasn't as the photos advertised which was a bit upsetting, as I booked it specifically for the layout/setup. It did still have everything that was in the photos though, so I could look past that. It also had many extra towels which was great. Unfortunately, though it was a suite it had 0 cutlery which was a bit annoying. TV in bedroom didn't work and bed also was very hard and not super comfortable. Room was clean and well kept though, so no huge complaints overall. Had a great view of the CN tower, and was very close to a shopping center and food court called The Well, which we were not familiar with before (thanks to the suggestion from an amazing woman at the front desk) and it was the next street over from King, which also has a lot food and shopping options. There is a parking garage connected to the building which makes it super easy to have a place to park your car and easy access to it at any time you need. It was a bit pricey at 45$ a day, but considering you can take the elevator straight to it from the hotel, it makes it easier than parking somewhere further away, and able to come and go whenever you want. Overall a great stay, would absolutely stay again.

The staff at SOHO were so lovely, we were given a free upgrade upon arrival, and they were extremely prompt and professional when assisting with a parking lot issue we experienced. Great stay!