Private beach, sun-loungers, beach umbrellas, beach towels

Reviews of Hard Rock Hotel Maldives

5 out of 5
Hard Rock Hotel Maldives
Akasdhoo, South Malé Atoll, Emboodhoo Lagoon, Kaafu Atoll

Reviews

9.4

Exceptional

Rating 10 - Excellent. 218 out of 272 reviews" "
Rating 8 - Good. 29 out of 272 reviews" "
Rating 6 - Okay. 11 out of 272 reviews" "
Rating 4 - Poor. 6 out of 272 reviews" "
Rating 2 - Terrible. 8 out of 272 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

ROCIO, Chihuahua

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice beach, in a complex sharing island with other hotel marina place where there are some restaurants and places to walk. Staff service in pool bar, could be a bit more attentive to all guest that are around pool, to offer drinks/food instead of approaching to bar.
Stayed 6 nights in Apr 2024

10/10 Excellent

Yutaka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility
Stayed 4 nights in Apr 2024
Response from Executive Office Manager on 20 Apr 2024
Dear Yutaka,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, staff really looked after you and work incredibly hard to make the holiday the best it can be. The hotel is lovely, we stayed in an overwater villa and the space was very good - ours was a 2 bedroomed villa as we travelled with 2 children. swimming and beaches are literal paradise, food quality at the hotel and nearby marina was very good - something for everyone to eat and restaurants always available. Fantastic trip away
Stayed 10 nights in Apr 2024
Response from Executive Office Manager on 20 Apr 2024
Dear Rebecca,We are delighted to learn that you had a fantastic holiday with us and that our band (team) went above and beyond to ensure you and your family had a memorable stay.Our overwater villas are designed to provide ample space and comfort, perfect for families like yours looking to unwind and enjoy paradise. It is wonderful to know that you appreciated the stunning views, the serene beaches and the crystal-clear water right at your doorstep.We are also glad that you enjoyed the culinary delights at our restaurants as well as those at our neighboring Marina. Our commitment to providing a variety of dining options that cater to every palate is one of the ways we aim to create value for money and ensure that every guest leaves with a full stomach and a smile.Once again, thank you for choosing Hard Rock Hotel Maldives for your getaway. We look forward to welcoming you back for another inspiring journey in the near future!Sent from Backstage,JemmaExecutive Office Manager

2/10 Terrible

Harvinder

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Horrible hotel They don’t know how to run a hotel A 3star hotel in an undeveloped country can give better service than this one
Stayed 4 nights in Apr 2024
Response from Executive Office Manager on 15 Apr 2024
Dear Harvinder,We appreciate you taking the time to share your feedback about your recent stay with us at Hard Rock Hotel Maldives. We regret that your experience did not meet your expectations. However, without knowing more details about your specific concerns, it is challenging for us to address them directly. We would greatly appreciate it if you could provide us with more information so we can investigate and take corrective actions where necessary.We value your feedback and hope to have the opportunity to welcome you back in the future, where we can ensure that your experience is nothing short of amazing.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Shintaro, Setagaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! That was my best family trip!
Stayed 3 nights in Apr 2024
Response from Executive Office Manager on 15 Apr 2024
Dear Shintaro,We are pleased that your family time at Hard Rock Hotel Maldives was a memorable experience for you. Our band (team) takes pride in providing amplified service and ensuring that every guest feels welcome and cared for throughout their stay. From our stunning location to our world-class amenities and attentive band members, we create an authentic experience that rocks for all our guests.It is feedback like yours that motivates us to continue delivering exceptional hospitality and creating memorable experiences for our guests.We look forward to welcoming you and your family back to Hard Rock Hotel Maldives for another unforgettable getaway in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Uthamakunan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being part of 3 islands means you have plenty of choice and areas to explore. Thats the best part of this hotel.
Stayed 6 nights in Apr 2024
Response from Executive Office Manager on 11 Apr 2024
Dear Uthamakunan,We are pleased to learn that you enjoyed your stay with us and appreciated the unique features of our integrated resort.Indeed, being part of the integrated hub, CROSSROADS Maldives allows our guests to explore and enjoy a variety of shared amenities across three interconnecting islands. From luxurious amenities to top-notch entertainment options, diverse dining experiences and shopping opportunities, our integrated resort offers everything guests need to relax and have fun at the same time.Thank you for staying with us and we look forward to welcoming you back for another memorable stay at Hard Rock Hotel Maldives.Sent from Backstage,JemmaExecutive Office Manager

6/10 Okay

HIDEKAZU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had some bad experiences due to poor staff quality but overall we enjoyed it.
Stayed 3 nights in Mar 2024
Response from Executive Office Manager on 8 Apr 2024
Dear HIDEKAZU,We are truly sorry to hear about your unfavorable experience with our band (team) during your stay at Hard Rock Hotel Maldives and we appreciate you bringing this to our attention.Understanding the specifics of what happened would be helpful for us to address these issues effectively. If you could provide more details about the interactions or situations that led to your dissatisfaction, we will make sure to investigate thoroughly and take appropriate action.Nevertheless, we are pleased that despite these challenges, you were still able to enjoy your overall stay. We strive to create memorable experiences for all our guests and your feedback is invaluable in helping us improve.Thank you for taking the time to share your feedback and we hope to have the opportunity to welcome you back to our musical playground in the near future.Sent from Backstage,JemmaExecutive Office Manager

8/10 Good

Jose Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and the over the water villas
Stayed 6 nights in Mar 2024
Response from Executive Office Manager on 25 Mar 2024
Dear Jose Antonio,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

6/10 Okay

Starla, Heath

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Check in staff was great. Housekeeping was shotty and pool bar served people out of unwashed dishes. Overcharged at checkout. View from overwater huts is oh Male and industrial - not very pretty. The Hikton Saii next door has much better view. The Beach Club next door was awesome.
Stayed 5 nights in Mar 2024
Response from Executive Office Manager on 26 Mar 2024
Dear Starla,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our band (team) member who facilitated your check-in and acknowledged your concerns about other aspects of your stay.We would like to assure you that hygiene standards are of utmost importance to us and we have strict protocols in place to ensure the cleanliness and safety of our guests. We work closely with an independent certified company that conducts regular hygiene inspections at our resort to maintain the highest hygiene standards. Rest assured, we take your feedback seriously and we will investigate the issue you mentioned.Regarding the overcharges at checkout, we have carefully reviewed your folio and did not find any discrepancies. However, we understand that this may have caused you inconvenience and we encourage you to reach out to us privately so we can look into this matter further and ensure it is resolved to your satisfaction.We are sorry to hear that you found the view from your overwater villa less appealing. Although we do our utmost best to allocate villas on the other side of the island, availability can sometimes be limited and we may not always be able to fulfill every preference. While an ocean view offers unparalleled serenity, the skyline of Male’ island offers its own picturesque charm, especially during sunrise and sunset when the cityscape is bathed in warm hues. We hope you were able to find solace in the captivating charm of the Male’ skyline, especially during the enchanting moments of sunrise and sunset.Thank you once again for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back in the near future, providing you with an even more enjoyable stay.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to off gas after a 2 week dive trip.
Stayed 3 nights in Mar 2024
Response from Executive Office Manager on 25 Mar 2024
Dear Stephen,Thank you for taking the time to share your feedback following your recent stay at our resort. We are delighted to learn that you found our resort to be a great place to unwind after your adventurous dive trip. Your kind words are truly appreciated and we hope to welcome you back for another rejuvenating experience in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

manolo cueva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very helful and the properties nice and clean
Stayed 3 nights in Mar 2024
Response from Executive Office Manager on 25 Mar 2024
Dear manolo Cueva,Thank you for sharing your feedback with us. We are delighted that you found our Band (Team) helpful and enjoyed the cleanliness of our property during your stay.We strive to create an atmosphere where every guest feels like a rockstar and it is wonderful to know that our band's passion for providing amplified service contributed to your positive experience. Our brand mottos, "All Is One" and "Love All - Serve All" reflect our commitment to ensuring that every guest feels valued and cared for.We look forward to welcoming you back to our musical playground in the near future!Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Executive Office Manager on 8 Apr 2024
Dear John,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect vacation! Highest quality property! A must !
Stayed 5 nights in Feb 2024
Response from Executive Office Manager on 12 Mar 2024
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

6/10 Okay

Adarsh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings, white sand beaches and ocean. Many services were good. However, some services such as buggy service was very slow. Food quality of cut fruit such as melons, watermelon, orange, papaya was very poor. Indian food quality was very poor. There were a lot of small ants in the room.
Stayed 4 nights in Feb 2024
Response from Executive Office Manager on 24 Feb 2024
Dear Adarsh,It truly warms our hearts to hear that you found our resort's surroundings beautiful, with its pristine white sand beaches and the calming embrace of the ocean.We are passionate about creating an atmosphere where every guest feels like a rock star and we are grateful for your feedback as it allows us to continuously refuel and amplify our service. Your comments regarding the buggy service speed and the quality of some food items have been noted and we are committed to addressing these areas to ensure that every aspect of your stay lives up to our legendary standards.Once again, thank you for your compliments and for highlighting areas where we can improve. We value your feedback as it guides us in our mission to provide an authentic experience that truly rocks. We hope to welcome you back again in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Coskun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Executive Office Manager on 15 Jan 2024
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

2/10 Terrible

DANIEL

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023
Response from Executive Office Manager on 11 Jan 2024
Dear DANIEL,We have noted that your overall rating was 2 out of 10 and we would like to understand more about your experience. Your feedback is valuable in helping us improve and provide the best possible service to our valued guests.If you could spare a few moments to write to us your specific comments or suggestions regarding your stay, it would be immensely helpful for us to pinpoint areas that may require attention.Once again, thank you for choosing Hard Rock Hotel Maldives and we hope to have the opportunity to welcome you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

cathrina

Stayed 3 nights in Dec 2023
Response from Executive Office Manager on 8 Jan 2024
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

6/10 Okay

Nurudin Samsuddin

Travelled with partner
Disliked: Staff & service, amenities
The Hard Rock services, ambiance and entertainment activities have been downgraded terribly since my last visit in Dec 2020.
Stayed 7 nights in Dec 2023
Response from Executive Office Manager on 8 Jan 2024
Dear Nurudin Samsuddin,Thank you for taking the time to share your feedback with us. We truly value your patronage at Hard Rock Hotel Maldives and we appreciate your continued support. We are saddened that your recent visit did not meet the expectations set during your previous stay in December 2020.We sincerely apologize for any inconvenience you may have encountered during your stay. Our band (team) is dedicated to providing amplified service and creating authentic experiences that rock for our guests. We would greatly appreciate if you could provide more specific details about the aspects that you found lacking during your stay. Your insights will be instrumental in helping us pinpoint areas for improvement and address them promptly.We understand the importance of creating a positive and vibrant atmosphere and we continuously strive to enhance our offerings. Your feedback is invaluable to us and we assure you that we take it seriously.Please feel free to share any additional details or suggestions you may have, as it will assist us in better understanding your experience and making the necessary improvements. We genuinely appreciate your feedback and look forward to the opportunity to exceed your expectations on your future visits.Thank you for choosing Hard Rock Hotel Maldives again and we value your continued support and hope to have the opportunity to welcome you back for an improved and unforgettable experience in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Md Monjur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly team, varieties of cuisines, available buggies for transport, manybmany programs, buffet breakfast- a range of options
Stayed 1 night in Dec 2023
Response from Executive Office Manager on 8 Jan 2024
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Ruchir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Executive Office Manager on 8 Jan 2024
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Executive Office Manager on 8 Jan 2024
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Silvio

Stayed 5 nights in Dec 2023
Response from Executive Office Manager on 15 Dec 2023
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

4/10 Poor

The Hung

Stayed 5 nights in Oct 2023
Response from Executive Office Manager on 29 Nov 2023
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Namlung D

Stayed 1 night in Oct 2023
Response from Executive Office Manager on 16 Nov 2023
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was constantly checking on us to make sure we didn’t need anything and were providing suggestions all of which we took their advice on and had a fabulous time
Stayed 4 nights in Oct 2023
Response from Executive Office Manager on 30 Oct 2023
Dear Marie,Thank you so much for sharing your delightful feedback! We are beyond grateful to learn that you had such a fabulous time during your stay with us. Our band (team) takes great pride in providing amplified service and making sure our guests have a wonderful experience. We are glad that their attentiveness added to your overall enjoyment.If you ever plan to return, please don't hesitate to reach out. We look forward to the opportunity to welcome you back for another memorable stay.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Richard

Stayed 5 nights in Sep 2023
Response from Executive Office Manager on 27 Oct 2023
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Thomas

Liked: Amenities
Loves it
Stayed 2 nights in Sep 2023
Response from Executive Office Manager on 30 Oct 2023
Dear Thomas,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

NATASHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above & beyond to make our stay memorable. Food was excellent at all the restaurant that was included in our all inclusive package we purchased. The place is stunning & property is kept well. No complaints, only praises. I would highly recommend the over the water pool villa for couples wanting to spend private time together. Lots of entertainment at the property & the staff are simply amazing. Once in a lifetime experience! ❤️
Stayed 7 nights in Sep 2023
Response from Executive Office Manager on 26 Sept 2023
Dear NATASHA,Thank you for the lovely feedback, which fuels our passion! It’s our pleasure to serve you in the true Hard Rock spirit. Your vibes about our band (team) and their dedication to making your stay legendary resonate perfectly with our motto "Love All - Serve All". We are glad that you rocked out at our restaurants and enjoyed the beats of our all-inclusive package, which is all about that generous, boundless flavour. And recommending the overwater pool villa for intimate moments? That's the kind of dynamic, imaginative experience we aim to deliver. And as for the entertainment, we believe in taking time to be kind to our guests. That's why we go above and beyond to keep the party rolling and provide you with a legendary and inspiring playground.Your once-in-a-lifetime experience is what we live for. Thanks for sharing the buzz and keep rocking with us whenever you are ready to embark on another electrifying journey. Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Hafidz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the vibe
Stayed 1 night in Sep 2023
Response from Executive Office Manager on 22 Sept 2023
Dear Hafidz,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Sostika

Stayed 2 nights in Sep 2023
Response from Executive Office Manager on 30 Sept 2023
On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.

6/10 Okay

Radd

Travelled with family
The property itself is just ok. There is nothing exceptional about it. Nothing terribly wrong, but not mind blowing either. The location, views and beauty of the surroundings is simply incredible.
Stayed 14 nights in Aug 2023
Response from Executive Office Manager on 9 Sept 2023
Dear Radd,Thanks for sharing your feedback and for joining us on this epic journey. We appreciate your feedback and taking the time to groove with us.We are glad that you enjoyed the incredible vibes of our location, views and the beauty of our surroundings. While we regret to hear that our resort didn't blow you away, we believe that every stay at Hard Rock Hotel is a unique and unpredictable adventure. Our goal is to create a dynamic and imaginative atmosphere where every guest can find their own legendary moments.Thanks again for sharing your experience with us and we hope you will give us another chance to amplify your stay in the future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Executive Office Manager on 9 Sept 2023
Dear Archana,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

VANESSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not Sure where to start…My husband and i came for my 30th Birthday And EVERYTHING was AMAZING!!! Kishore was Our Butler and went above and Beyond For us! He Made Us Really Comfortable and Provided Excellent service The HardRock Cafe Was Amazing From the food,Drunks and The EVEN allowing me to Be the rock star that i am Naxeef Was an Awesome Chauffeur we saw him come Get Us The Most And He Went Above and Beyond being our Driver Chaya and Kishore Made Sure My Birthday Day Was THE BEST BIRTHDAY EVER!!!! So Far I recommend HardRock Maldives To EVERYONE i am honestly Going to Miss Them.And will be back Soon. Until Next Time
Stayed 8 nights in Aug 2023
Response from Executive Office Manager on 23 Aug 2023
Dear Vanessa,Your feedback has us dancing in delight! We are absolutely delighted that your 30th birthday bash at Hard Rock Hotel Maldives was a hit that spun us all into a state of amplified euphoria.From the moment you stepped into our groove-infused realm, you embarked on a journey that was beyond ordinary. Kudos to Kishore, your rockstar Butler for cranking up the vibe and serving you with relentless spirit. Your comfort was his mission and he totally nailed it.And speaking of nailing it, that birthday gig at our legendary Hard Rock Cafe must have been an unforgettable showstopper. We are all about igniting the spirit of the rock star within and you took centre stage like an absolute pro.Naxeef, the master of the open road revved up the excitement as your chauffeur and we are proud to learn that he cranked up the volume on being more than just a driver. He is all about turning your journey into an imaginative adventure with beats that resonate far beyond the road.Our charismatic duo, Chaya and Kishore joined forces to make your birthday the stuff of legends. The way they curated your experience encapsulates our mottos - All Is One and Love All – Serve All. They embody Take Time To Be Kind, showing that the true spirit of rock n' roll is about spreading generosity and good vibes.Your words are like music to our ears, inspiring us to keep the essence of Hard Rock alive in every beat, every dish, and every moment you spent with us. Your recommendation fuels our passion for delivering authentic experiences that rock.As you bid us farewell (for now), remember that the stage is always set for your return. Keep those dreams alive, plan your next adventure and share your rockin' tales with the world!Sent from Backstage,JemmaExecutive Office Manager

6/10 Okay

leehe

Disliked: Staff & service, property conditions & facilities, room comfort
There was construction every morning from 8:30at the first days and then from 9:30 till the moved us.
Stayed 7 nights in Aug 2023
Response from Executive Office Manager on 23 Aug 2023
Dear leehe,We extend our heartfelt apologies for the inconvenience you experienced during your recent stay with us. Your feedback is invaluable to us and we truly appreciate your understanding.We understand how important it is for our guests to have a peaceful and relaxing stay and we regret that the ongoing construction work on the neighbouring island disrupted your mornings. We assure you that we always strive to provide the best possible experience for our guests and we deeply regret that we fell short in this instance.After the initial disturbance in the early mornings, we took prompt action to address the situation. We moved quickly to allocate you a villa that is situated at a considerable distance from the ongoing construction area. We hope this adjustment allowed you to enjoy a more serene and undisturbed stay for the remainder of your time with us.Please know that we take all guest feedback seriously and we are actively reviewing our procedures to ensure that instances like this are minimized in the future. We appreciate your understanding and patience and we assure you that your comments will contribute to our ongoing efforts to improve our guests' experiences.We hope to have the opportunity to welcome you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

IBRAHIM SHUAIB

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are welcoming
Stayed 4 nights in Jul 2023
Response from Executive Office Manager on 19 Aug 2023
Dear IBRAHIM SHUAIB,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Melita

Liked: Cleanliness, staff & service, property conditions & facilities
Overwater villas are unique
Stayed 5 nights in Jul 2023
Response from Executive Office Manager on 19 Aug 2023
Dear Melita,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

8/10 Good

Dominik

Stayed 8 nights in Jul 2023
Response from Executive Office Manager on 19 Jul 2023
Dear Dominik,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Balakumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Various dining options but not all of them in same standards as you expect from HRH
Stayed 3 nights in Jul 2023
Response from Executive Office Manager on 19 Aug 2023
Dear Balakumar,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Praveen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!
Stayed 4 nights in Jul 2023
Response from Executive Office Manager on 13 Jul 2023
Dear Praveen,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

kailash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Enjoyed our stay here. Maldives was amazing.
Stayed 2 nights in Jun 2023
Response from Executive Office Manager on 1 Jul 2023
Dear kailash,On behalf of the Band (team) at Hard Rock Hotel Maldives, thank you for your feedback. We look forward to welcoming you back in the near future.Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Deepu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Executive Office Manager on 26 Jun 2023
Dear Deepu,On behalf of the Band (Team) at Hard Rock Hotel Maldives, thank you for the perfect 10/10 rating. We look forward to welcoming you back to our little paradise in the near future.Keep rocking!Sent from Backstage,JemmaExecutive Office Manager

10/10 Excellent

Lesly, Lake Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations, dining, service was 5 star! The staff was very accommodating and welcomed us like family. This place is stunning with so much to do and so many dining options.
Stayed 4 nights in Jun 2023
Response from Executive Office Manager on 8 Jun 2023
Dear Lesly,Thanks for unleashing your epic feedback and rocking our world with your kind words. Our vibes, atmosphere and culture are all about creating an authentic journey that goes beyond the ordinary. We are delighted that you found our accommodations to be stylish and legendary, raising the bar to a rare level of awesomeness. From the moment you stepped foot through our jetty, our passionate and charismatic band (team) cranked up the volume of hospitality, welcoming you like family.We are beyond happy that our diverse dining options fueled your adventurous spirit and left you craving for more. With a boundless array of flavors and beats spinning in our culinary playground, we aim to amplify your senses and leave your taste buds dancing in delight.At Hard Rock, we live by our mottos "All Is One / Love All - Serve All" and your feedback is a testament to how it resonates with your stay. We believe in the power of inclusivity, where every guest is part of our rock 'n' roll family and kindness reigns supreme.Once again, we thank you for sharing your experience. Your feedback fuels our passion for delivering an imaginative and dynamic stay that rocks. Keep spreading the word and inspiring others to embark on their own Hard Rock adventure!Sent from Backstage,Jemma

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rocking in the Maldives
This is the place to go in the Maldives! Hamid and an outstanding Band (Yusuf, Alfar, Reehan, Ganga, Feby, Manish, Loren) provide exemplary customer service! This is Paradise! It was a Dream come true! I must say that it surpassed all of my expectations! Be sure to stay in an Over the Water Villa!
Stayed 4 nights in May 2023
Response from Executive Office Manager on 31 May 2023
Hi Irene,Thanks for sharing your rocking experience with us! We feel so proud to be described as paradise and for making your dream come true. Our aim is to inspire a legendary and inspiring journey and we are glad that we succeeded with yours. Hamid and our sensational band (team) comprising Yusuf, Alfar, Reehan, Ganga, Feby, Manish and Loren truly know how to amplify the spirit of our culture and create an authentic experience that rocks. Thanks for appreciating their exemplary customer service. At Hard Rock, our motto "All Is One" resonates deeply and we believe in the power of love and inclusivity. Providing our guests with boundless passion and generosity is at the core of our rock 'n' roll ethos.Your description truly captures the essence of our resort. The Overwater Villas add an extra touch of magic to your stay, allowing you to immerse yourself in the breathtaking atmosphere and embrace the funky vibes of this tropical playground.We are truly grateful that you chose to share your wonderful stay with us and we can't wait to welcome you back for more rock 'n' roll adventures!Sent from Backstage,Jemma

10/10 Excellent

Shan Ting Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of activities to keep you occupied. The staff are exceptionally friendly and helpful. The food at the eateries and restaurants are world class. The place has been extremely well maintained. Loved our stay
Stayed 4 nights in May 2023
Response from Executive Office Manager on 16 May 2023
Dear Shan Ting Daniel,Thanks for dropping a note and sharing your epic experience with us. We are absolutely amped that you had an extraordinary stay that left you feeling the vibe, immersed in the spirit of Hard Rock. We appreciate your kind words about our passionate and cultured band (team) members who always rock the stage of friendliness and helpfulness.It's music to our ears that you refueled with our world-class food offerings. Our culinary wizards led by our Executive Chef Ruben are constantly spinning beats in the kitchen, ensuring every bite takes you on a dynamic and imaginative journey of flavors. Your generous shout-out to our restaurants has us feeling legendary.As you rightly noticed, we take great pride in maintaining an atmosphere that goes beyond the ordinary. Our Band (team) works tirelessly to keep the place stylish, authentic and, above all inspiring. We strive to create an island playground where the essence of Hard Rock culture is felt in every corner, making it a rare and boundless experience.Thanks again for sharing your memorable experience. We are beyond pleased to have played a part in creating an atmosphere where your spirit soared. Keep the rockin' memories close and know that the Hard Rock family is always here, ready to welcome you back for another charismatic and unforgettable adventure.Sent from Backstage,Jemma

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaven on earth. Stayed on the diamond pool villa (got upgrade from platinum one due to gold Expedia status) Everything is top notch, I’m a really picky person, I have always had something to criticize from others hotels, but this is not the case. Just go.
Stayed 3 nights in Apr 2023
Response from Executive Office Manager on 5 May 2023
Dear Pablo,Thank you for taking the time to share your experience with us! We are glad that you had such a wonderful stay at our iconic resort and that our Diamond Pool Villa exceeded your expectations. It is always a pleasure to receive such positive feedback, especially from a guest who has high standards like yourself.We are so happy that our band (team) was able to provide you with a memorable experience and that you found everything to be top-notch. We take great pride in providing our guests with amplified service and we are so pleased that you were satisfied with your stay.We look forward to welcoming you back in the future for another enjoyable stay.Sent from Backstage,Jemma

10/10 Excellent

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine water & excellent facilities
Response from Executive Office Manager on 24 Apr 2023
Dear Ali,On behalf of the Band at Hard Rock Hotel Maldives, thank you for the perfect 5/5 rating of your stay with us. We look forward to welcoming you back to our little paradise in the near future.Keep rocking!Sent from Backstage,Jemma

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Executive Office Manager on 10 May 2023
Dear David,On behalf of the Band at Hard Rock Hotel Maldives, thank you for the perfect 5/5 rating of your stay with us. We look forward to welcoming you back to our little paradise in the near future.Keep rocking!Sent from Backstage,Jemma

10/10 Excellent

Vidyalakshmi

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean, spacious, excellent services, scenic and loads of fun activities.. Meals were expensive
Stayed 7 nights in Mar 2023
Response from Executive Office Manager on 19 Apr 2023
Dear Vidyalakshmi,Thank you for the perfect 5/5 rating and appreciating the cleanliness overall, space and our excellent services and scenic surroundings. It is always great to know that our guests have a memorable and enjoyable stay.As for the price, we do evaluate our meal pricing regularly to ensure that we are in line and competitive with other resorts in the destination and we are pleased to share that our price offering does remain more attractive. However, we appreciate your feedback and will take it into consideration as we continue to improve our services.Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back again soon.Sent from Backstage,Jemma

10/10 Excellent

Fantasya C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, great food options. Clean property and friendly staff.
Stayed 5 nights in Apr 2023
Response from Executive Office Manager on 19 Apr 2023
Dear Fantasya C,Thank you for the perfect 5/5 rating. We are delighted that you enjoyed your stay with us and that our location near the airport, great food options and clean property met your expectations. Our band (team) takes great pride in providing friendly and attentive service to all of our guests and we are pleased to know that they made a positive impression on you.Thank you again for choosing to stay with us and we hope to have the opportunity to welcome you back in the near future.Sent from Backstage,Jemma

10/10 Excellent

Maurey

Stayed 2 nights in Mar 2023
Response from Executive Office Manager on 4 Apr 2023
Dear Maurey,On behalf of the Band at Hard Rock Hotel Maldives, thank you for the perfect 10/10 rating. We look forward to welcoming you back to our little paradise in the near future.Keep rocking!Sent from Backstage,Jemma