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Hotel Alfa

3.0 star property
Ski hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hotel Alfa

Bar (on property)
Interior
Exterior
Desk, free WiFi
Deep-soaking bathtub, free toiletries
Hotel Alfa offers skiers everything they need for a smooth mountain experience. Guests connect to in-room WiFi when they need to check conditions, refuel at the convenient snack bar/deli or full restaurant, and find assistance anytime at the 24-hour front desk.

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Desk, free WiFi

Double Room

Highlights

Flat-screen TV
Private bathroom
Deep-soaking bath
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Desk, free WiFi

Single Room

Highlights

Flat-screen TV
Private bathroom
Deep-soaking bath
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Desk, free WiFi

Triple Room

Highlights

Flat-screen TV
Private bathroom
Deep-soaking bath
Daily housekeeping
Desk
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Triple Room

Desk, free WiFi

Family Triple Room

Highlights

Flat-screen TV
Private bathroom
Deep-soaking bath
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Desk, free WiFi

Quadruple Room

Highlights

Flat-screen TV
Private bathroom
Deep-soaking bath
Daily housekeeping
Desk
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds
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About the area

Map
Avda. Joan Marti 87, Encamp, AD200

What's nearby

  • Church of Santa Eulalia d’Encamp - 8 min walk - 0.7 km
  • Engolasters Lake-Les Pardines Path - 8 min walk - 0.7 km
  • Funicamp Ski Lift - 16 min walk - 1.3 km
  • Caldea Spa - 6 min drive - 4.9 km
  • Pyrenees Andorra Shopping Centre - 7 min drive - 5.9 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 33 min drive
  • La Seu d'Urgell (LEU) - 54 min drive

Restaurants

  • ‪Borda Vella - ‬7 min walk
  • ‪Borda del Tremat - ‬10 min walk
  • ‪Popeyes Encamp - ‬14 min walk
  • ‪Signum - ‬7 min walk
  • ‪Les Pardines - ‬5 min drive

About this property

Hotel Alfa

Hotel near Caldea Spa
Take advantage of a business centre, a restaurant and a snack bar/deli at Hotel Alfa. Skiers and snowboarders can spend time on the slopes at this hotel, which offers downhill skiing and ski storage. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), tour/ticket information and a 24-hour front desk
  • Smoke-free property, a lift and luggage storage
  • Multilingual staff
Room features
All 60 rooms have amenities such as free WiFi.
More amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Daily housekeeping and desks

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Hotel Terranova

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.4 out of 10, Very good, 155 reviews
The price is €45
includes taxes & fees
3 Nov - 4 Nov
Hotel Terranova

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alpha

Things to do

  • Downhill skiing
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Alfa Encamp
Alfa Encamp
Hotel Alfa Hotel
Hotel Alfa Encamp
Hotel Alfa Hotel Encamp

Frequently asked questions

Is Hotel Alfa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alfa?

Self-parking is available for EUR 12.00 per day.

What time is check-in at Hotel Alfa?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Hotel Alfa?

Checkout is at noon.

Where is Hotel Alfa located?

Conveniently located near the ski slopes, this Encamp hotel is within a 15-minute walk of Church of Santa Eulalia d’Encamp, Funicamp Ski Lift and Engolasters Lake Trail. Engolasters Lake-Les Pardines Path and Sant Miquel d'Engolasters are also within 3 miles (5 km).

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Hotel Alfa Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 15 out of 49 reviews
Rating 4 - Poor. 8 out of 49 reviews
Rating 2 - Terrible. 7 out of 49 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Xavier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para no volver

He estado en pensiones de 20 € la noche mejores que este hotel. No creo ni que se debiera considerar como hotel. Extremadamente viejo, nadie en la recepcion de noche y fiestas en habitaciones con peleas incluidas. La ventana del balcón no cerraba bien y dejaba entrar tanto ruido como aire frio de la calle, ¿a quien reclamar? Nadie. Check out dejando las llaves en un cajon y sin nadie con quien tan siquiera hablar. Lamentable, definitivamente no valía lo que pagué ni de cerca.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service

Decepción

Buena pero habitación y baño deja mucho que desear. Estava todo en mal estado
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service

Fraude

El hotel no está mal para pasar la noche, la gente del hotel es muy amable. Pero me siento estafada por hoteles.com ya que pague por un desayuno buffet que no tenían y aparcamiento que tuve que aparcar super lejos y de pago ya que tampoco disponían y en la página ponía que si disponían. Si esto hubiera estado bien informado no hubiera cogisñdo este hotel
Stayed 1 night in Jul 2021

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo peor de lo peor

Sin nadie que atienda, solo 1 persona para todo el hotel, olor nada agradable y todo muy antiguo, en la reserve nos pone que entra el desayuna bufé y luego aquí nos dicen que no y el parking nos lo a echo pagar aparte, no volveremos jamas en la vida y tampoco lo recomiendo.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the money. Friendly check-in and great croissant at breakfast. It was quiet and comfortable.
Stayed 1 night in Sep 2019

8/10 Good

CHRISTELLE D.

Liked: Cleanliness, communication, location, listing accuracy

Bien

Les photos ne correspondent pas à la réalité. Chambre + vieillote. Sinon RAS

8/10 Good

El houssine

Liked: Cleanliness, staff & service

À refaire

Bien une très belle découverte de andorre la région
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Personnel très accueillant, hotel très propre mais un peu vieillissant. Nous avions réservée une chambre quadruple via hotel.com, mais arrivés sur place il n'y en avait plus de disponible, il a fallu prendre 2 chambres de 2 personnes, ce n'est pas très sérieux . Par contre, le WIFI y est gratuit c'est plutôt pratique. Hotel.com annonce un hotel 3 étoiles alors que c'est un 2 étoiles. Malgré cela nous y avons passé un bon séjour.
Stayed 2 nights in Aug 2019

4/10 Poor

Rachid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pour le prix sais vrai que ces un hôtel bas game

Séjours agréables sauf que pas télécommande tv la porte de salle de bain ne ferme pas
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Accueillent chambre propre juste je n'ai pas eu d'eau chaude
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Bonne literie mais la chambre que nous avions avait une surface inférieure à 9m2 et ne permettait pas de circuler et de poser nos affaires dans de bonnes condition. De plus, la télévision ne fonctionnait pas à notre arrivée et avons demandé le remplacement qui ne nous a pas satisfait.
Stayed 2 nights in Aug 2019

6/10 Okay

Juan Manuel

Liked: Staff & service, room comfort

Utilitario, para dormir. Bien situado.

El personal muy amable. El hotel antiguo, pero nos resultó barata la habitación para 3 personas
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom o hotel. Para uma noite tudo em ordem. Facil acesso. Estacionamento 5 euros 1 noite.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo malo

Habitación sucia, paredes manchadas no se sabe de que, baño deplorable. Desayuno mala calidad, café aguado ,variedad escasa, muy de ir por casa
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nous sommes venus on était 2 couples, on nous a donné une chambre avec un lit superposé, les porte son toute petite, faut pas faire plus d'1mettre 60, l'hôtel ce rattraper juste avec le buffet petit déjeuner compris dans le tarif et à volonté qui était bon !
Stayed 1 night in Apr 2019

2/10 Terrible

Gabriel G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Good price but terrible hotel, uncomfortable, not clean, very small room, terrible beds, very noisy
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
hotel sencillo,personal agradable,calidad precio correcto.el desayuno poco variado
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Solo para dormir

Hotel muy viejo y poco restaurado. Si buscas algo sólo para dormir esta bien. El almuerzo un poco pobre.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beaucoup trop bruyant, mal insonorisé. Le petit dejeuner trop simple quasiment aucun choix. En meme temps difficile de demander la lune a ce prix mais vraiment le bruit reste le probleme majeur
Stayed 1 night in Feb 2019

6/10 Okay

Lluís

Avería agua caliente no se resolvió bien

Me informé del hotel a través de la central de reservas. Quedamos que tenía que ser una cuádruple con cuatro camas individuales y que el desayuno tenía que ser a las 7:30h. Llamaron al hotel y lo confirmaron. Cuando llegamos, la habitación era una cama de matrimonio y una litera. Desayuno a las 8. Después de hablar con recepción y enseñar mail donde hay estas 2 condiciones, nos cambiaron la habitación a una de dos camas + litera. 6ª planta, muy estrecha. Ascensor sólo hasta la 5ª. Falló durante todo el día el agua caliente. Al principio nos hacían creer que éramos sólo nosotros. Por la tarde, clientes de todas las plantas se quejaban. Después de horas de reclamación, vino el técnico: una simple llave de paso! Habitación pequeña para ser cuádruple. No pudimos usar párquing porque "estaba helado". En Andorra y en invierno no hay solución para ello? Habitación y WC muy gastado. Iluminación y mobiliario en mal estado. WiFi muy deficiente. Eso sí: la recepción muy amables y educados ... pero demasiados problemas para resolver, desbordados. Desayuno muy notable. Satisfechos.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal budget hotel. Clean and central. Breakfast good
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
solo decir que no volveré,poco espacio , limpieza superable y todo muy dejado .los desayunos muy basicos-
Stayed 2 nights in Jan 2019

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Algumas remodelações

Casas de banho um poco degradadas na parte do chuveiro que estavam partidas nos 2 quartos que entramos, (acho que poderiam remodelar os quartos de banho) e os vizinhos do quarto ao lado deixaram a tv acesa a noite toda, foi complicado conseguir adormecer. Quantos as funcionários 5 estrelas e o serviço igualmente 5 estrelas ! Se volto provavelmente ficarei por la outra vez
Stayed 1 night in Jan 2019

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, room comfort
Calidad precio apropiada, es un hotel muy antiguo pero limpio y confortable, personal agradable
Stayed 1 night in Dec 2018

6/10 Okay

MACL, Bcn

Liked: Staff & service
Disliked: Cleanliness, room comfort
Es un hotel bonito pero antiguo. Todo y que se lleva lo #vintage, faltaba un poco de limpieza y actualización de los servicios básicos como la ducha. Había bastante polvo en la habitación y mi pareja es alérgica. ( a todo esto, por el precio y sabiendo que son 2 estrellas podría haber sido peor). Personal agradable y atento.
Stayed 1 night in Dec 2018