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Imperial Heights Hotel, Entebbe

4.0 star property
Escape to a rooftop pool sanctuary in Entebbe's business district, with international cuisine, spa treatments, and attentive concierge service.

Choose dates to view prices

The Imperial Heights Hotel offers a peaceful retreat in Entebbe's commercial center. Guests enjoy international dishes at the restaurant and drinks at the rooftop bar. The outdoor pool area features sun loungers and umbrellas, and the spa provides rejuvenating massages.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €99
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 10 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Imperial Heights Hotel, Entebbe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Imperial Heights Hotel, Entebbe?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Imperial Heights Hotel, Entebbe on 23 May 2026 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Heights Hotel, Entebbe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Heights Hotel, Entebbe?

Self-parking and valet parking are free at this property.

What time is check-in at Imperial Heights Hotel, Entebbe?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Imperial Heights Hotel, Entebbe?

Checkout is at 11 AM.

Does Imperial Heights Hotel, Entebbe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per person applies.

Where is Imperial Heights Hotel, Entebbe located?

This family-friendly Entebbe hotel is located near the airport, within a 15-minute walk of Entebbe Golf Club, Imperial Shopping Mall and Muzinga Square. Lake Victoria and Entebbe Botanical Garden are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.4

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 90 reviews
Rating 8 - Good. 32 out of 90 reviews
Rating 6 - Okay. 15 out of 90 reviews
Rating 4 - Poor. 4 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

Reviews

Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
courteous staff gave us towels for pool and later checkout 12pm no charge the bar has a great view trees blocking lake, rooms and pool are very clean, dinned out for dinner breakfast is great pancakes eggs, sausage,
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation. Very green. Nice pool, very nice staff. Good kitchen also with local food. Two things could be better: The WiFi and that room service can also be paid at checkout and not directly cash.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Bruno Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money. Highly recommended

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
Stayed 2 nights in Sep 2024
Verified

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful and professional. The gym needs major improvement
Stayed 1 night in Aug 2024
Verified

8/10 Good

John

Liked: Staff & service, property conditions & facilities
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Shadrack Yaw

Just an okay property but not really bad for the price
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Wim

Disliked: Property conditions & facilities
The pictures of the website, looks far more better the real state the premises are situated in.
Stayed 1 night in Mar 2025
Verified

8/10 Good

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Kigen

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Louis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go there.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Shadrack Yaw

Not as good as the pictures but it’s manageably okay
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Loretta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Malik Fasal

Disliked: Property conditions & facilities, room comfort

Hverken et 4 stjernet eller 5 stjernet hotel

Alt for dyrt i forhold til pris og placering
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

UMAR

Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Tiong

Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

suzanne n

Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Carlton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021
Verified

2/10 Terrible

JINKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you like mosquito

Wifi is out of order Bathroom door is out of order Cycle in healthclub is out of order There is no mosquito net even though in the wood. You had better prepare invidisual breakfast, if you do not want omellet with egg shell. I used king bed room with 210dollars
Stayed 1 night in Oct 2019