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Dedeman Palandoken Resort Hotel

4.0 star property
Slopeside family fun near Palandöken Mountain

Choose dates to view prices

Photo gallery for Dedeman Palandoken Resort Hotel

Duplex
BBQ/picnic Area
Nightclub
Sauna, Turkish bath/hammam, hot stone massages, deep-tissue massages
Reception
Families feel at home at Dedeman Palandoken Resort Hotel, at the base of Palandöken Mountain. Start your day with local breakfast specialties, ski, then relax in the indoor pool or enjoy deep-tissue massages. In the evening, the nightclub comes alive.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Room service

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Duplex

Duplex

Duplex

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the area

Located in Palandöken, a neighbourhood in Erzurum, Dedeman Palandoken Resort Hotel is in a rural area and near a boardwalk. Ataturk House Museum and Erzurum State Theatre are cultural highlights, and some of the area's notable landmarks include Twin Minaret Madrasa and Three Tombs. Palandöken Mountain and Erzurum Archaeology Museum are two other places to visit that come recommended. Enjoy the area's slopes with ski runs and ski lifts, and don't miss out on the snowshoeing and sledging.
Visit our Erzurum travel guideOpens in a new window
Map
Palandoken Kayak Merkezi PK :115, Erzurum, Erzurum

What's nearby

  • Palandöken Mountain - 1 min walk - 0.0 km
  • Lala Mustafa Pasa Mosque - 9 min drive - 8.6 km
  • Twin Minaret Madrasa - 9 min drive - 8.6 km
  • Çifte Minareli Medrese - 9 min drive - 8.6 km
  • Abdurrahman Gazi Tomb - 13 min drive - 8.5 km

Getting around

  • Palandoken Station - 29 min drive
  • Erzurum (ERZ) - 22 min drive

Restaurants

  • ‪Fanus Cafe Erzurum - ‬3 min drive
  • ‪Ejder3200 Küre Cafe - ‬6 min drive
  • ‪Momo Apres-ski - ‬5 min drive
  • ‪Polat Erzurum Resort Hotel Mola Cafe - ‬5 min drive
  • ‪Lounge 2400 - ‬3 min drive

About this property

Dedeman Palandoken Resort Hotel

Upscale family-friendly hotel near Palandöken Mountain
Located close to Abdurrahman Gazi Tomb, Dedeman Palandoken Resort Hotel provides free breakfast (local cuisine), a nightclub and a corner/local shop. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and cross-country skiing. Treat yourself to a sports massage at Dedeman Palandöken Hotel Spa, the on-site spa. The on-site restaurant, Ana Restaurant, offers breakfast, lunch and dinner. Enjoy the 24-hour health club, as well as activities such as snowboarding. In addition to a terrace and designer shops on-site, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking and extended parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Babysitting (surcharge), a TV in reception and massage treatment rooms
Room features
All 187 rooms have comforts such as 24-hour room service, in addition to thoughtful touches such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Highchairs, free infant beds and free extra beds
  • Bathrooms with baths or showers and free toiletries
  • 19-inch HDTVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7 AM to 10 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ana Restaurant
  • Iglo Cafe
  • Teleski Cafe

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Cross-country skiing
  • Designer stores
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Hot spring
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot spring
  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 40 ºC
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 17 March 2025 to 16 December 2025 (dates subject to change).
The property is closed between 15 March and 15 December.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: TRY 100 per person (return)
  • Airport shuttle fee per child: TRY 80 (return), (from 6 to 11 years old)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 5729
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Hot springs access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Dedeman Palandoken
Dedeman Palandoken Erzurum
Dedeman Palandoken Resort Hotel
Dedeman Palandoken Resort Hotel Erzurum
Palandoken
Dedeman Palandoken Resort
Dedeman Palandoken Resort Hotel Hotel
Dedeman Palandoken Resort Hotel Erzurum
Dedeman Palandoken Resort Hotel Hotel Erzurum

Frequently asked questions

Does Dedeman Palandoken Resort Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. The swimming pool is closed seasonally each year from March 15 until December 15.

Is Dedeman Palandoken Resort Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dedeman Palandoken Resort Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Dedeman Palandoken Resort Hotel?

Check-in start time: noon; check-in end time: 4:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Dedeman Palandoken Resort Hotel?

Checkout is at 12:30 PM. Late check-out is available for a fee.

Does Dedeman Palandoken Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 100 per person applies.

Where is Dedeman Palandoken Resort Hotel located?

Located in the mountains, this Palandöken hotel offering ski-in/ski-out access is steps from Palandöken Mountain and within 6 mi (10 km) of Ataturk House Museum and Erzurum Archaeology Museum. Erzurum State Theatre and Twin Minaret Madrasa are also within 6 mi (10 km).

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