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" The room view was fantastic over the nile which made up for the terrible fishy smell and broken balcony chairs. We were offered seat pads to cover up the neglect. The room key did not retain memory and needed daily refresh. We seemed to be our fault. Tea section was limited to black tea. I personally dislike single use plastic toiletries bottles as they are bad for the environment. The hall carpets could do with regular cleaning Pool area needed a refresh. Disliked walking through the shabby smoking area to get to the pool, we were unable to use game area ,No ping pong ball or bat. Heavy use of plastic, tea spoons, toiletries, Buttler, ketchup, sugar single use. "

""I stayed here for four nights with my wife on April 10-14. The property is nice and clean, and the staff are so kind and helpful. The location on the West Bank in Luxor is great—many attractions are nearby. They also offer a guide and driver service, which was very convenient. Highly recommend.""

"Good hotel with great amenities!"

"Left before breakfast but an amazing property "

"I was well pleased with the bedroom I was given- overlooked the nile as I requested, Booked taxi was waiting for me at the airport. The breakfast was superb and the view from the restaurant fantastic. the facilities stated on the web site said the hotel susanna had a restaurant serving excellent meals diner especially. However when I asked for dinner in the restaurant I was informed it did not serve dinner only breakfast. This was very annoying as a single lady I did not want to wander around at night and had booked the hotel for this reason. fortunately the hotel nefertiti nearby had a excellent restaurant. The male receptionist took my post cards and I paid extra for someone to take to the PO .To date none of the six postcards have arrived at the Uk / or Germany addresses."

"Is just a one night stay but this what i think Bed wasn’t comfortable, food disappointing, room is clean but a little old fashioned, night mosquitos. I got told outside food is not allowed in the hotel and the hotel is away from everything. Overall i think is a 3 star and you decide where you spend your money. "

"Staff were great, a very nice family run hotel. Location is good for West Bank. However the road to hotel was not easy if driving."

"Rooms were clean. Staff was polite and helpful."

"Rip off. No guest activities. Kids club empty. Rooms dirty. Food overpriced. Staff not helpful. Doctor on site rips you off and prescribed wrong medicine."