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Reviews of Les Terrasses d'Essaouira

3.5 out of 5
Les Terrasses d'Essaouira
2 Rue Mohamed Diouri, Essaouira

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 59 reviews" "
Rating 8 - Good. 25 out of 59 reviews" "
Rating 6 - Okay. 8 out of 59 reviews" "
Rating 4 - Poor. 1 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Riad in the heart of the Medina
Centered in the heart of the Medina. Very warm welcome on arrival. Beautiful traditional Riad feel from when you walk through the door. Be prepared for many steps to climb or be sure to ask for a room on lower floors. Extremely spacious room. Nicely laid out. Traditional bathroom though no actual shower, only a shower head laying in the bath and no shower curtain which proved awkward and inconvenient. Exceptionally noisy from early morning with other guests and music playing. Room doesn’t block much sound out. All in all relatively good value for money, great location and very friendly staff
Stayed 7 nights in Aug 2023
Response from Morgan on 12 Sept 2023
Thank you for your commentWe apologize for the inconvenience and are delighted to have you during this stay.We hope to have the opportunity to see you again during a visit to EssaouiraBest regards

6/10 Okay

Steve

Liked: Staff & service
Disliked: Room comfort
Where are my rewards?
Where are my rewards points?
Stayed 3 nights in Dec 2019
Response from Morgan Manager on 11 Jan 2020
A reward for your note of 6 on 10 ;'( You may better and I'll give you a something. Thank you and hope to see you a next time.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic Riad!
I would highly recommend staying here if you come to Essaouira. The ambiance and level of service were incredible. It benefits from a beautiful terrace and the owners are very helpful.
Stayed 3 nights in Dec 2019
Response from Valérie on 28 Dec 2019
Thank you for this good comment :) We hope to see you for a next time. All the crew

8/10 Good

Thitiporn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Location is good.I got a big room. But at night, 2am, there was someone using a hammer hit something loudy outside the buiding for a while. Don't know what happen.
Stayed 1 night in Oct 2019
Response from Direction on 1 Nov 2019
Hello, The noise coming from outside we can not be responsible for this inconvenience. We regret this incident. Your stay is happily well done. We hope to see you soon

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay. Just what you’d expect from a Riad. Our room was cool and calm with high ceilings and a lovely four post bed. The reception/communal area was tranquil with a bubbling fountain. Breakfast was served on the Terrance with rooftop views over Essaouira. The perfect stay.
Stayed 2 nights in Mar 2019
Response from Morgan Goethals on 29 Mar 2019
Good Afternoon, Thank you for your beautiful comment, we wish to see you again for a next time.

10/10 Excellent

DOD, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is great, the location is good, staff is fantastic, specially Fatma. When you walk in you feel like you are transported to a different place, it’s quiet, peaceful and well decorated. The “tradicional “ Marocan breakfast on the terrace is marvellous. Would higher recommend and would stay again.
Stayed 2 nights in Nov 2018
Response from Valérie on 7 Dec 2018
Dear, We are very happy to know that you enjoyed your stay here with us and we hope to see you again. Thank you in advance for your rating. Best wishes. All the team

10/10 Excellent

stacie, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Essauoira
Staff was very helpful. Able to leave luggage on final day while went shopping. Rooftop breakfast was lovely. Room spacious and clean. No A.C., but coastal breeze kept room cool, even in July.
Stayed 1 night in Jul 2018
Response from Khadija on 18 Jul 2018
Dear MCGEE FAMILY, We hope you are doing great. We thank you for your wonderful review and we are so glad to know that you liked your stay here with us, we wish see you again soon. Best Regards Les Terrasses D'Essaouira Team

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central riad
I enjoyed staying in this comfortable riad. A delicious breakfast is served on the lovely terrace and there is also a charming lounge downstairs. My en suite room was pretty, quiet and clean. The staff were kind and helpful.
Stayed 4 nights in Mar 2018
Response from Khadija on 1 Apr 2018
We hope you'r safe back home. We Thank you for your review and we realy hope to see you amoung us next time. Best Wishes

10/10 Excellent

Jaafar and Magalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect riad for Essaouira experience.
Beautiful Ruad with very nice people. Massage services a must!! Morgan is a great host. On reviendra!
Stayed 1 night in Feb 2018
Response from khadija on 4 Mar 2018
Merci beaucoup pour votre commentaire c'était un plaisir de vous rencontrer. Nous espérons vous revoir une prochaine fois. Bonne fin de journée

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t beat breakfast on the roof looking at the sea and listening to the birds. The room was comfortable and quiet. The rhiad was a combination of traditional Morocco and modern France.
Stayed 3 nights in Feb 2018
Response from Khadija on 27 Feb 2018
Thank you for your review, hope to see you again among us. Best regards

10/10 Excellent

Jim, Detroit and Fes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
The Riad is very nice and we found the location perfect. The staff were very accommodating and made us feel like we were visiting family. Thank you
Stayed 1 night in Feb 2018
Response from Team Les Terrasses d'Essaouira on 23 Feb 2018
Dear Mr JIM, Thank you so much for your review, we are so glad to read this from you, we hope see you again among us. Best wishes

10/10 Excellent

Royston, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't Fault It
The second time we've stayed here and just as good as we remembered. Les Terrasses is within the old town close to the ramparts and handy for the bazaar, the harbour, some excellent restaurants and the sea front with its sandy beaches and mile-long promenade. The staff are very friendly and helpful and the breakfasts, served in the sunshine on the roof-top terrace (even in February) can't be beaten. Tip: pack your jim-jams if going in the winter - it can be quite cold at night.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Daniel GW

Liked: Room comfort
Clean, Calm riad inside the medina
I have statyed in this riad about 10 times - some rooms have a bathtub, and most rooms are very large. the rooftop terrace is a good place to read a book on the chair, and do some tanning. My only dissatisfaction is the breakfast. Recently it seems that that quality of breakfast has been lowered. I recall that some fruits and croissant used to be served, but this time only plain Moroccan bread was all. However, I recommend this place for all tourist, as this is very clean, and "clam" place even it's located in the medina.

6/10 Okay

Joelle, NYC

Liked: Cleanliness
Decent Riad in middle of city
Somewhat difficult to find unless you're with a local. Front desk people don't speak English. Room doors have locks but it's pretty easy to open them even when locked! Wifi is strong though and rooms are clean. There are also lots of restaurants and shops within walking distance.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cecilie & Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I spend only one night there. Place is clean and staff is friendly, although it's good to know a bit of the French language to communicate with the staff.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good position in the Old Town
More like a small hotel than a riad so staff a little in personal.

8/10 Good

Sue, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful, traditional riad in a great location.
After a busy tour of Morocco, we thoroughly enjoyed our stay in this traditional riad. It has a peaceful atmosphere and is ideally situated in the heart of the old town. We were met on arrival and our cases taken to the riad by cart and up the stairs to our room. It has comfortable areas to read and relax in. Staff were friendly and helpful, especially the English-speaking husband who helped us when we needed medication from a chemist on a Sunday.
3rd floor bedrooms

8/10 Good

Sue, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful, traditional riad in a great location.
After a busy tour of Morocco, we thoroughly enjoyed our stay in this traditional riad. It has a peaceful atmosphere and is ideally situated in the heart of the old town. We were met on arrival and our cases taken to the riad by cart and up the stairs to our room. It has comfortable areas to read and relax in. Staff were friendly and helpful, especially the English-speaking husband who helped us when we needed medication from a chemist on a Sunday.
3rd floor bedrooms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essaouira
Great riad,beautiful rooms and living space.great staff and manageress.

10/10 Excellent

Lene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful riad
Very beautiful riad with many artitistic details in the decoration. The rooms were very clean.The staff was very friendly and helpful. The breakfast could have been better. The location is perfect in the middle of the medina.
Stayed 3 nights in Nov 2023
Response from Morgan on 30 Nov 2023
Thank you for your lovely review.All our team wishes you an excellent day and wishes to see you soon.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bons moments d'échanges avec Morgan, le propriétaire du riad
Stayed 1 night in Jul 2023
Response from Morgan on 30 Jul 2023
Merci Dominique pour ce chaleureux commentaire.Le plaisir de cette conversation est bien partagé.Cordialement

10/10 Excellent

Olivier

Stayed 1 night in Mar 2023
Response from Morgan on 20 Mar 2023
Merci pour ce joli commentaire

10/10 Excellent

Olivier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique endroit
Magnifique séjour, superbe acceuil, le staff est aux petits soins, merci beaucoup à toute l'équipe, c'était fort agréable!!
Stayed 2 nights in Jan 2020
Response from La team on 3 Feb 2020
Merci pour ce commentaire très agréable! A très vite.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft liegt sehr zentral an der Medina. Das Frühstück ear wirklich sehr lecker, es gab Baguette mit Frischköse und Marmelade, sowohl als auch regionale Köstlichkeiten. Das Personal ist sehr freundlich und zuvorkommend. Auch unser Problem mit der Dusche wurde innerhalb von ein paar Stunden gelöst als wir in der Stadt unterwegs waren. Natürlich darf man alles nicht an den deutschen Standards messen (Wassertemperatur und -druck waren etwas gewöhnungsbedürftig), aber rund um war es ein wunderschöner Aufenthalt in diesem Riad. Und ein besonderes Extra ist natürlich die wunderschöne Dachterasse mit Bar :) Im nächsten Urlaub werden wir auf jeden Fall hier nochmal schlafen
Stayed 4 nights in Sep 2019
Response from Morgan on 2 Oct 2019
Hallo, Wir bedanken uns für Ihren Kommentar mehr als angenehm. Wir wünschen Ihnen ein baldiges Wiedersehen. Morgan

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2019
Response from Morga on 23 Aug 2019
Je tiens à vous remercier pour la note que vous nous avez témoignée. Bien à vous

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019
Response from L'équipe on 1 Apr 2019
Good Afternoon, Thank you for your comment, we wish to see you again for a next time. All the crew

10/10 Excellent

Christine, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité prix.
Joli riad décoré simplement mais avec beaucoup de goût. Situé dans la médina mais avec accès facile. Grande terrasse pour petit-dejeuner avec belle vue panoramique dont mer. Grande chambre avec lits confortables. Enfin équipe très sympathique et aux petits soins pour répondre aux besoins des clients.
Stayed 4 nights in Mar 2019
Response from Corinne on 18 Mar 2019
Merci beaucoup Christine et au plaisir de vous revoir au Riad.

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très joli Riad
Très joli Riad, au calme et bien placé dans la médina avec une belle terrasse
Stayed 1 night in Mar 2019
Response from Corinne on 14 Mar 2019
Merci beaucoup pour votre gentil commentaire. Nous vous souhaitons un bon retour et espérons vous revoir dans notre Riad.

4/10 Poor

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremt fuktigt rum. Sängkläder blöta, ingen ventilation till rummet. Hit åker vi inte igen!! Trevlig personal, bra frukost!
Stayed 2 nights in Mar 2019
Response from Corinne on 14 Mar 2019
Tyvärr har du inte uppskattat våra rymliga rum, ibland våta eftersom vi är i gamla stan vid havet. Jag hoppas ändå att ni kommer tillbaka i vår riad och vi kommer att ge dig ett annat rum med utsikt över gränden på 3: e våningen.God retur till Sverige och lycka till.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Après les promenades dans la médina, sous le soleil ardent de février le riad « Les Terrasses d’Essaouira » est une oasis de paix et de fraîcheur . Il y a des bouquins, des fauteuils et des canapés, et le chant des oiseaux au réveil . Les chambres sont confortables, décorées avec goût et d’une propreté rigoureuse. Très bon accueil . Le petit déjeuner, sur le toit-terrasse, frôlerait la perfection avec quelques fraises du marché et des m’smen cuits sur place. Raja veille à notre bien-être et personnifie bien le sens de l’hospitalité marocaine avec amabilité et délicatesse. Nous aurions beaucoup apprécié d’avoir la possibilité en fin de journée de pouvoir boire un verre sur le toit terrasse, avec quelques « tapas » (ou genre mezze) c’eût été parfait, avant d’aller dîner à l’extérieur. Bien prévoir de régler en devises Merci à Sadio, Marie, Raja et Saadia , nous reviendrons In Shaa Allah
Stayed 3 nights in Feb 2019
Response from Valerie on 3 Mar 2019
Ce fut un plaisir de vous recevoir au Riad. Merci pour votre commentaire. A tres bientot. Toute l'equipe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
大通りから一本曲がった立地なので、安心で、観光にも便利でした。従業員さんのサービスと朝食の屋上テラスは最高でした。エッサウィラに来たら次まで利用したいです。
Stayed 1 night in Feb 2019
Response from Corinne on 25 Feb 2019
Thank you so much, we hope to see you next time.

8/10 Good

Massimiliano

Liked: Cleanliness, property conditions & facilities, room comfort
Un soggiorno piacevole
Soggiorno piacevole, Riad molto accogliente, in un'ottima posizione nella medina, con una colazione sulla terrazza molto buona ed abbondante. Personale molto simpatico e disponibile e prezzo giusto. Ottima connessione Wi Fi. Unico neo la camera non viene rifatta tra una notte e l'altra.
Stayed 2 nights in Feb 2019
Response from Corinne on 25 Feb 2019
Sorry for this little disgrace, we hope that you enjoy your stay with us and hope to see you next time in our Riad.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Beau Riad au calme et bien situé Personnel charmant Petit déjeuner très bon et copieux , dommage que le jus d’orange ne soit pas frais Pas de clim ni chauffage à cette époque (fin janvier) on a eu froid la nuit
Stayed 1 night in Jan 2019
Response from Morgan Goethals on 31 Mar 2019
Bonjour, Nous sommes très content de votre retour. Nous ferons notre nécessaire pour que nos clients soit satisfait. Je me permets de vous demander si votre note elle n'est pas une erreure pour le coup. Merci à vous et nous esperons vous revoir pour une prochaine fois. Morgan Goethals

10/10 Excellent

Simona

Liked: Cleanliness, staff & service
bella atmosfera, buon rapporto qualità prezzo
viaggiavo con la mia famiglia, tra cui mio padre di 85 anni e mio figlio 18enne..all'inizio appena arrivati da Marrakech, le camere che ci avevano assegnato non ci soddisfacevano, buie e un po' tristi, poi ci hanno fatto scegliere tra le camere ancora disponibili e la nostra in particolare, una tripla all'ultimo piano, aveva una luce fantastica, era molto ampia e con un bagno comodo.Le zone in comune sono ben tenute e piene di cura, al contrario la manutenzione delle camere stenta a essere soddisfacente, ma si viene ripagati dalla gentilezza e cordialità del manager Jerome di sua madre. Il rapporto qualità prezzo è più che buono. La terrazza all'ultimo piano fantastica, soprattutto per godersi il tepore del sole pomeridiano..la mattina per la colazione fa decisamente freddo, tuttavia è possibile essere serviti in camera.
Stayed 4 nights in Dec 2018
Response from Morgan et Valérie on 12 Jan 2019
Buongiorno, Ti ringraziamo per il tuo commento. Abbiamo ascoltato le vostre critiche e siamo sicuri che presteremo attenzione ai dettagli che potrebbero essere dannosi per il nostro stabilimento.

8/10 Good

Jérôme, Bayonne

Liked: Cleanliness, room comfort
Riad de caractère, chambre très confortable et petit salon sympa sur les étages.
Stayed 9 nights in Oct 2017
Response from Morgan on 30 Oct 2017
Bonsoir, Je vous remercie de ce commentaire très agréable, nous espérons vous revoir très bientôt parmi nous. Morgan

8/10 Good

Ezio, Torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon riad comodo per tutti i posti
Ben organizzato e con spazi adeguati sia nelle camere, sia nelle aree comuni. Manca il televisore in camera (per ricevere le notizie ..) ma in compenso la terrazza e la colazione sono ben sopra la media.
Stayed 4 nights in Oct 2017
Response from Morgan on 21 Oct 2017
Than you very much for this able comment we hope to see you a next time. Best regards Morgan Manager

8/10 Good

Rolf, Riesbach-Zürich

Liked: Cleanliness, staff & service, property conditions & facilities
Hat sich gelohnt!
Das Riad liegt gerade mal 5 Minuten vom Hafen entfernt. Viele einladende Kleinläden laden zum Staunen ein. Das Personal arbeitet professionell und hilft wann immer es kann.
Stayed 5 nights in Jun 2017

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy experience in Essaoira
We had a problem with our booking when we arrived to the hotel.. Basically, there was something wrong in the communication between the hotel and Hotels.com and eventually the hotel didn't receive our booking so there was no room ready for us as well as no rooms available at that night. However, the owner of the place and the staff were so kind and helped us to find another hotel nearby where we could stay for one night and then come back to the hotel for the 2nd night for the same price. The hotel itself was very cozy, clean and the best where we stayed in Morocco (compared to Agadir and Marrakesh). The location is perfect and very close to restaurants area and the ocean. So I would definitely recommend it to stay.

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Succès total
Accueil parfait dans un établissement de bon goût idéalement situé et super propre. A recommander dans tous les cas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super propre, super beau, super calme, super sympa ... que demander plus. Idéal pour séjour court ou long, seul ou en famille, tourisme ou affaire. En outre Essaouira est génial.

8/10 Good

Frank-Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenn Essaouira, dann wieder im Riad Les Terrasses
Es hat alles gepasst, das personal war sehr freundlich, die Dachterrasse überwältigend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Riad im Zentrum
Das Riad liegt sehr zentral und doch in einer ruhigen hübschen Seitengasse. Die Ausstattung ist hübsch und gemütlich. Das Frühstück ist großzügig und sehr lecker. Wir wurden immer nett empfangen und bei Problemen unterstützt. Ich kann dieses Riad nur weiterempfehlen, wir waren sehr sehr zufrieden!!!

8/10 Good

Alexandre, Paris

Liked: Staff & service
Accueil sympathique, chambre OK, très bien situé
Petit riad dans une des nombreuses ruelles de la médina, celui-ci est très bien situé. Le personnel est accueillant, le service est efficace. Le seul petit bémol sont les lits légèrement durs, mais à part problèmes de dos particuliers, ce n'est pas un problème qui entachera votre séjour. Petite terrasse en haut du riad. Un endroit parfait pour passer 2-3 nuits à Essaouira.

8/10 Good

Andreas, Halle, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typisches altes Riad, geschmackvoll eingerichtet.
Inmitten der Medina zental gelegen, ruhig. Großes Bad

8/10 Good

Pipa, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para volver
Lugar precioso. Dada la fecha nos dieron a elegir entre varias habitaciones. Muy tranquilo, ideal para descansar. Los desayunos muy buenos y en la terraza, muy agradables. Muy bien situado en la Medina y cerca de restaurantes y de la plaza principal. El trato muy amable. Sin duda repetiremos.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Marie-Claude, Tours

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
riad accueillant et bien situé
Malheureusement, nous ne sommes pas restés assez longtemps. Tout était agréable à l'oeil dans cette belle maison décorée avec soin. Le petit-déjeuner était très bon et copieux. Le personnel très discret.