Premium Room, 2 Queen Beds, Kitchenette | Private kitchen
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Reviews of Saddle & Surrey Motel

2.5 out of 5
Saddle & Surrey Motel
1341 S. St. Vrain Ave, Estes Park, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 676 reviews" "
Rating 8 - Good. 251 out of 676 reviews" "
Rating 6 - Okay. 57 out of 676 reviews" "
Rating 4 - Poor. 14 out of 676 reviews" "
Rating 2 - Terrible. 4 out of 676 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a quaint facility, convenient to the town of Estes Park. The staff was pleasant, considerate and helpful. The proximity to highway 7 is pretty close allowing for quite a bit of traffic noise but it didn’t seem to be too much of an issue after midnight. Comfortable beds and nice, clean rooms made this a nice stay!
Stayed 2 nights in May 2024

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful, and the room was perfect. When i come back to Estes Park i will be staying here again.
Stayed 2 nights in Oct 2023

4/10 Poor

Barbara

Disliked: Cleanliness, room comfort
It was October in Estes Park and the place has no heat to turn on! Room smelled of musty old clothes. Clerk was not very friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

peri

Stayed 3 nights in Oct 2023

6/10 Okay

MICHELLE

Stayed 1 night in Sep 2023

8/10 Good

Patti, Trussville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here and not our last. Staff was terrific. Dated rooms but very clean and out of the hustle and bustle of the city stuff. Convenient to the entrance to RMNP.
Stayed 3 nights in Sep 2023

10/10 Excellent

david

Stayed 1 night in Sep 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older motel that has been updated. Close to downtown Estes. Clean comfortable place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Tushar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again.
We stayed in two rooms for four nights. The rooms were clean and comfortable most of the time. They didn’t have AC. The property advertised free breakfast but there was hardly any choice. Milk was bad on the first day but it couldn’t be replaced upon request. There were a few cup cakes and croissants the first day but were not replenished during rest of our stay. Coffee was not warm enough but it was not remade upon request. We skipped breakfast on our last day. The people working there were however quite friendly.
Breakfast Menu
Stayed 4 nights in Aug 2023

10/10 Excellent

HUONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & convenient. Close to the shopping center.
Stayed 2 nights in Sep 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is older and can stand to be updated but you can't beat the location. The room was very clean and the staff very friendly. I would definitely stay there again and would recommend it to friends and family.
Stayed 2 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again in a minute!
Great little motel. Room was very clean, roomy, and properly casual. Front desk folks were helpful and nice. Nothing fancy, but certainly nothing gross. Would stay again in a minute!
Stayed 2 nights in Aug 2023

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome motel! Super cute, pool and hot tub are great! Rooms are huge. A little expensive but we stayed on a weekend in the summer, so I suppose that is why
Stayed 1 night in Aug 2023

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service
Good location and easy parking. Pleasant staff interaction. Comfortable bed. Good in room coffee. Ground level for easy luggage transfer. It's a basic 1960s era single story drive-up motel. Perfectly adequate though seriously overpriced (that could simply be Estes Park standard). Musty smell in room, road noise, beetle in bathroom, very loud AC fan. Breakfast is cereal.
Stayed 1 night in Aug 2023

6/10 Okay

Lonnie

Travelled with family
Disliked: Property conditions & facilities
Wet carpet
Stayed 1 night in Aug 2023

10/10 Excellent

Brie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
If you’re looking for a charming, clean and comfortable place to stay that isn’t a cookie cutter place, this is it. I’ve lived in Estes Park prior and Saddle and Surrey has always had a great reputation for comfort and cleanliness. The room decor was eclectic, but I absolutely loved it. There isn’t a negative things I can say about S&S.
Stayed 2 nights in Aug 2023

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the price. So clean, comfy beds and super helpful staff. Will stay again!
Stayed 5 nights in Jul 2023

6/10 Okay

Martha

Travelled with family
Liked: Cleanliness, staff & service
The property was a bit rustic for tge price. Checkin was fine but no information was shared with us. E.g. continental breakfast opportunity
Stayed 1 night in Jul 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time staying at this property. It is very clean and the staff is amazing. We love the rustic and quaint atmosphere of this motel. It reminds me of when I travelled as a child. I highly recommend Saddle and Surrey and we will be staying there again when we visit Estes Park!
Stayed 4 nights in Jul 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Tiana

Travelled with family
Liked: Cleanliness, staff & service
Decent place. Could use some upgrades inside rooms. Our bathroom door would not latch shut properly. Noise from street kept us up at night.
Stayed 1 night in Jul 2023

10/10 Excellent

Missy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and will be back
Not super fancy but it was very clean and had good sized rooms. Service was fantastic. I would definitely stay here again
Stayed 1 night in Jul 2023

4/10 Poor

Tim

Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth, Redmond

Travelled with group
Liked: Staff & service, property conditions & facilities
This is an affordable way to stay in Estes Park with very friendly staff and an eagerness to please their guests.
Stayed 2 nights in Jun 2023

8/10 Good

jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you treat your room smell, that will be a 5 star for all.
Stayed 3 nights in Jul 2023

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

kyoko

Travelled with family
Facility is a little run down but location is very convenient. Staff were not very knowledgeable about the dining options in the area.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Great location to the park, quiet & clean!
Stayed 1 night in Jul 2023

2/10 Terrible

Richard

Travelled with family
Disliked: Staff & service, property conditions & facilities
Cute. No tv. No help from desk to replace or repair. Did not care, "sorry".
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel is old but it is well maintained. It is out of town a mile or so, which was nice. The highway is not very busy so it is fairly quiet and peaceful. The family that runs it does a good job. Breakfast was very minimal but then coffee was good. The room was clean and the bed was comfortable.
Stayed 4 nights in Jun 2023

10/10 Excellent

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, coffee pot provided as was iron for pressing. It was quiet, safe and staff were friendly. I didn't go to the pool but it looked nice. Bed was comfortable, had a couch, small table and two chairs. I would recommend it to my family and to you.
Stayed 2 nights in Jun 2023

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property it was small a qwaint
Stayed 1 night in Jun 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the elk in the front. Appreciated the cleanliness
Stayed 2 nights in Jun 2023

8/10 Good

CARINE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, safe & off the beat & path. No kleenex
Stayed 1 night in Jun 2023

10/10 Excellent

yihfa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOAT
The absolute friendliest and most. Helpful and accommodating staff and owners I’ve ever encountered.
Stayed 2 nights in Jun 2023

8/10 Good

shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Small rooms, older hotel but clean and comfortable. (could use a new shower head)
Stayed 4 nights in Jun 2023

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay. Rooms are in excellent shape and perfect for extended stays. Staff was friendly and the neighborhood was quiet..
Stayed 1 night in Jun 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and clean!
Spur of the moment trip from COS and found this cute and cozy place on Memorial day weekend at a very reasonable rate. Room was clean, and staff was very friendly. Looking forward to staying again later this summer!
Stayed 1 night in May 2023

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COFFEE
Just provide condiments for coffee!
Stayed 1 night in May 2023

10/10 Excellent

Shodai

Stayed 1 night in May 2023

10/10 Excellent

Caren, Golden

Liked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

Hannah

Stayed 1 night in May 2023

10/10 Excellent

Timothy, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very quiet and safe!
Stayed 3 nights in Oct 2022

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Victoria, lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022