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Reviews of Surestay Hotel By Best Western Eureka

2.5 out of 5
Surestay Hotel By Best Western Eureka
251 N. Main St, Eureka, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 105 reviews" "
Rating 8 - Good. 25 out of 105 reviews" "
Rating 6 - Okay. 5 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Stayed 1 night in May 2024

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room’s window looked out onto a cinder block wall a few feet away 😂. But room was very clean and nicely furnished
Stayed 1 night in May 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were disappointed as pictures showed a hot tub. But they renovated and removed it. We saw pictures of rooms, but not the room we got. Very tiny. No bedside table, desk. Not even a luggage stand. That was frustrating.
Stayed 1 night in May 2024

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Elecia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean. Staff gave great service. Worst breakfast of all the sure stay plus we stayed at. Coffee came out of a machine. Breakfast egg muffin and burritos were frozen that had to be cooked in microwave. Terrible!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Great breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Darla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Great coffee too
Stayed 1 night in Feb 2024

10/10 Excellent

Clawson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting place
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been renovated! It’s darling!! I will stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Darrin

Stayed 1 night in Jan 2024

6/10 Okay

Gayle

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Ronald

Business traveller
Disliked: Cleanliness, room comfort
The beds are uncomfortable
Beds uncomfortable. Room very small for 2 people
Stayed 1 night in Dec 2023

8/10 Good

Tony

A lot better than I excepted thank you
Stayed 1 night in Nov 2023

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks,,great ,comfortable, & actuality very quiet.
Stayed 3 nights in Nov 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “continental breakfast” is way more than a continental breakfast, waffles, pancakes, breakfast burritos, sausage and egg sandwiches, yogurt, fresh fruits three kinds of juice, boiled eggs and bagels. And to top it off the coffee was really good!
Stayed 1 night in Nov 2023

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and everything was fine
Stayed 1 night in Nov 2023

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes to all
Stayed 6 nights in Nov 2023

10/10 Excellent

DAVID, Spanish Fork

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Friendly service. Decent breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

K

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Sherri

Liked: Staff & service
Surestay Hotel
This was the only hotel/motel in the town that allowed pets, but truthfully, the other motels didn't look very good either. This one at least looked pretty good.
Stayed 1 night in Oct 2023

10/10 Excellent

Tanya

Stayed 1 night in Oct 2023

10/10 Excellent

Sarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older hotel but the rooms are spacious, quiet and clean. I have stayed here before and it was as enjoyable as the last time.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Friendly staff and nice room in a cute western town.
Stayed 1 night in Oct 2023

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeanette

Stayed 1 night in Oct 2023

8/10 Good

terry

Liked: Cleanliness, staff & service, room comfort
Worth coming back to
Recently remodeled complete with full (shared) kitchen. Soft bed and comfortable linens helped out from the long drive. Well stocked breakfast with LOTS of options. Friendly staff worth a return visit
Stayed 1 night in Oct 2023

10/10 Excellent

Eveart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and very quiet
Stayed 2 nights in Oct 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful town
Stayed 1 night in Oct 2023

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Skip Eureka entirely!
Street parking! Seriously? No elevator? Will not return!
Stayed 1 night in Sep 2023

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property couldn’t be better the area was so very depressing. All businesses closed one restaurant . The food was awful.
Stayed 1 night in Sep 2023

10/10 Excellent

Dixie

Stayed 2 nights in Sep 2023

10/10 Excellent

Kenneth

Hotel
Very nice hotel
Stayed 1 night in Sep 2023

8/10 Good

Clark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Matt

Stayed 1 night in Sep 2023

10/10 Excellent

George

Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Stayed 1 night in Sep 2023

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet paper
Toilet paper was almost all used up when we got to the room.
Stayed 1 night in Aug 2023

10/10 Excellent

Sankar

Stayed 1 night in Aug 2023

10/10 Excellent

Doug, Truckee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nicely carpeted and well furnished. Better than expected for a small town hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Stayed 1 night in Aug 2023

6/10 Okay

Monique

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

William

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. The gal at the front desk was very friendly & knowledgeable.
Stayed 1 night in Aug 2023

4/10 Poor

Mark

Disliked: Cleanliness, staff & service
There were whiskers in our sink and wet urine next to the bed
Stayed 1 night in Jul 2023

8/10 Good

Steven St

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Kathryn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable. Great breakfast options.
Stayed 1 night in Jul 2023