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Reviews of Travel Inn

2.5 out of 5
Travel Inn
1080 County Road 208, Eutaw, AL

Reviews

8.0

Very good

Rating 10 - Excellent. 108 out of 246 reviews" "
Rating 8 - Good. 64 out of 246 reviews" "
Rating 6 - Okay. 44 out of 246 reviews" "
Rating 4 - Poor. 10 out of 246 reviews" "
Rating 2 - Terrible. 20 out of 246 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gail

It looked lovely, HOWEVER, I am elderly and a hot bath is very important to me. I had a room with a tub however there were no drain plugs in either the tub or the sink. I couldn’t even contain water to wash my face. All they said was “sorry “.
Stayed 1 night in May 2024

6/10 Okay

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service
If you are needing a place to stay when Tuscaloosa has an event and their hotel prices are nuts, this is a good budget option. The room was clean and as pictured. The staff is very friendly and nice. The breakfast is fairly non existent. There aren’t many restaurants near by. But if you need a basic inexpensive room, you could do far worse.
Stayed 3 nights in May 2024
Response from Nick Patel GM on 20 May 2024
Dear Jeffery, Thank you for taking the time to leave a review! We're thrilled to hear that you found our rooms clean and comfortable, and that our staff provided friendly service.We appreciate your feedback about the breakfast options and the surrounding restaurants. We're always looking for ways to improve the guest experience, and your input is valuable.We understand that a wider breakfast selection and more dining options nearby would be beneficial. We're currently exploring ways to enhance our breakfast offerings and look into partnerships with local restaurants to provide guests with more choices.In the meantime, we hope you'll consider us again for your future stays in Tuscaloosa, especially when hotel prices are high. We're committed to providing a clean, comfortable, and affordable place to rest.Sincerely,Nick Patel (General Manager)

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of nowhere. No food near except gas station. Windows were broken when we arrived and curtain had bullet holes across the top. Not recommended.
Stayed 1 night in Apr 2024
Response from Nick Patel (GM) on 30 Apr 2024
Hi Dawn, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude.

2/10 Terrible

Michael

Stayed 1 night in Apr 2024
Response from Nick Patel GM on 20 May 2024
Thank you for taking the time to leave a review about your recent stay at our motel. We sincerely apologize that your experience wasn't up to par with our standards.

6/10 Okay

Milton

Stayed 2 nights in Apr 2024
Response from Nick Patel (GM) on 30 Apr 2024
Thank You for your feedback

8/10 Good

Sherri

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick Patel (GM) on 9 Apr 2024
Thank you for your feedback.

10/10 Excellent

Natasha

Stayed 1 night in Mar 2024
Response from Nick Patel (GM) on 5 Apr 2024
Thank you for you feedback.

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nick Patel (GM) on 26 Feb 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nick Patel (GM) on 22 Feb 2024
Thank you for the positive feedback.

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1-night stay
The rooms were very clean. The beds were really comfy after a long drive. They have really good customer service and the hotel staff were very friendly and kind. I would recommend staying here.
Stayed 1 night in Feb 2024
Response from Nick Patel (GM) on 19 Feb 2024
Dear Mitchell, Thank you for your positive comments. we are so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nick Patel (GM) on 19 Feb 2024
Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our Motel.

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Just need to put a weather strip around the doors. Too much light coming through the door. I will recommend this place to family and friends 🤗
Stayed 1 night in Feb 2024
Response from Nick Patel (GM) on 19 Feb 2024
Thank you for giving us a perfect rating and for recommending our hotel to you friend and family. and we would like to see in the near future.

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nick Patel (GM) on 15 Feb 2024
THANK YOU FOR THE FEEDBACK.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nick Patel (GM) on 4 Feb 2024
Thank you!

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nick Patel (GM) on 26 Jan 2024
Thank You.

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe. Staff was friendly and helpful.
Stayed 1 night in Dec 2023
Response from Nick Patel (GM) on 2 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Stayed 1 night in Nov 2023
Response from Nick Patel (GM) on 19 Dec 2023
Thank you

8/10 Good

Billy

Liked: Property conditions & facilities
Quality stay for the money.
Stayed 1 night in Nov 2023
Response from Nick Patel (GM) on 27 Nov 2023
Thank you very much for choosing our Motel and providing the feedback. We are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Jeanne

Stayed 1 night in Nov 2023
Response from Nick Patel (GM) on 27 Nov 2023
Thank you for your ratings and for choosing our Motel. we are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nick Patel (GM) on 24 Oct 2023
Thank you for your glowing review! We look forward to welcoming you back soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
As pictured
This was an overnight stay on the way to Tuscaloosa. Room looks like what was shown online. Nothing negative to say, it was just an okay stay.
Stayed 1 night in Oct 2023
Response from Nick Patel (GM) on 19 Oct 2023
Thank you for sharing your experience with us!

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than we expected to be honest. We will definitely stay there again if the need arises.
Stayed 2 nights in Sep 2023
Response from Nick Patel (GM) on 30 Sept 2023
Thank you for your review and for choosing our Motel. we are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Nick Patel (GM) on 30 Sept 2023
Thank you for your ratings and for choosing our Motel. we are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

jenna

Travelled with family
Disliked: Amenities, property conditions & facilities
We didn’t even stay. We decided to drive 3 hrs home rather than stay here. The property is not well kept. The ac in the room wasn’t on so it was hot. There was dead bugs in the windowsill and a whole live spider. It says free breakfast that the only place to eat it from what I could tell is with the front desk attendant. It seems great for a local drug dealer to run his business or if one is involved with human trafficking
Stayed 1 night in Sep 2023
Response from Nick Patel (GM) on 20 Oct 2023
Dear Jenna, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

10/10 Excellent

Shelley

Stayed 1 night in Sep 2023
Response from Nick Patel (GM) on 30 Sept 2023
Thank you for your rating and for choosing our Motel. we are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Bruce

Disliked: Cleanliness, property conditions & facilities
Bed bugs and roaches
Stayed 1 night in Sep 2023
Response from Nick Patel (GM) on 20 Oct 2023
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Not as nice as we had hoped, but clean.
The first room they put us in was a smoking room, because the online booking said that was the only room available. There was a noise in the bathroom, something to do with the plumbing, and they were unable to repair it, so they moved us into a better room (which apparently was available). I will say that the lighting outside the windows was so bright you could read a newspaper inside the room at night. The breakfast left a little to be desired as well. There was a toaster and fresh bread, but no butter. Froot Loops and Corn Flakes were the only cereal options, but they did have packaged pastries and muffins. The staff was very friendly and accommodating, and overall, it was a good stay.
Stayed 2 nights in Sep 2023
Response from Nick Patel (GM) on 30 Sept 2023
Thank you very much for choosing our Motel and providing the feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

10/10 Excellent

Randy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nick Patel (GM) on 12 Sept 2023
THANK YOU.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nick Patel (GM) on 28 Oct 2023
Thank you.

10/10 Excellent

Tymecca

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It was cobwebs in alot of places. Stained dirty looking towels and bath cloths, stained bedsheet and mattress cover. Hair on shower head.
Stayed 1 night in Jul 2023
Response from Nick Patel GM on 30 Jul 2023
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nick Patel on 23 Jul 2023
Thank you for your review and for choosing our Motel. we are happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room is DISGUSTING. Bathroom is disgusting. They need to do a remodel immediately. Dead & alive bugs in room, brown smudges on walls and ceilings. Tub is disgusting. Fridge was disgusting with yellow stains inside. No one should have to stay in a hotel like this. Expensive pet stay for NO REASON . Room too dirty to even want your pet walking around. Will NEVER stay here again .
Stayed 4 nights in Jul 2023
Response from Nick Patel on 23 Jul 2023
Thank you for your review and for choosing our Motel.

10/10 Excellent

LINDA, PASADENA

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in the right place.
Stayed 1 night in Jun 2023
Response from Nick Patel (GM) on 30 Jun 2023
Dear Linda, Thank you for your review and for choosing our Hotel. We are improving our services everyday. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Good choice for pet friendly
Not bad. Pet friendly.
Stayed 1 night in Jun 2023
Response from Nick Patel (GM) on 23 Jun 2023
Dear James, Thank you for your review and for choosing our Hotel. We are improving our services everyday. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Nick Patel (GM) on 1 Jun 2023
Dear James, Thank you for your review and for choosing our Hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Sarim

Disliked: Amenities
Place is shady, don't stay here. Drive the additional 30 mins and stay in Tuscaloosa or any other major city.
Stayed 1 night in Apr 2023
Response from Nick Patel (GM) on 1 Jun 2023
Thank you for your review and for choosing our Motel. We have noted your rating and review and has forwarded to our staff. We firmly believe our motel has given their best efforts for providing the best and a comfortable stay service. We look forward to see you again and we hope you like our service.

10/10 Excellent

Jutta H

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a night or two!
I was a bit skeptical but I have to say it was a nice stay. The room was clean, renovated, and had a fridge and a microwave. I did not eat the free breakfast to safe time, but it looked basic. The toilet should have been replaced during the renovation, it was old & very low (maybe too low for older folks) but it was clean! As far as I could tell there wasn’t much around it except for a gas station.
Stayed 1 night in Apr 2023
Response from Nick Patel (GM) on 14 Apr 2023
Jutta, Thank you for your review and for choosing our Hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. We have noted your feedback and will utilize it to improve your future stays.

6/10 Okay

Craig

Stayed 1 night in Mar 2023
Response from Nick Patel (GM) on 3 May 2023
Dear Craig, Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Jason

Stayed 1 night in Mar 2023
Response from Nick Patel (GM) on 3 May 2023
Dear Jason, Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Brace

Stayed 1 night in Mar 2023
Response from Nick Patel (GM) on 15 Apr 2023
Dear Brace, Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the Location and Price!
The Travel Inn was a good place to stay in the area. The beds and linens were clean. It was eight off the interstate and one of the better budget loactions I have stayed!
Stayed 1 night in Mar 2023
Response from Nick Patel on 31 Mar 2023
Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I did not like was not enough towels.. No hand towels....
Stayed 1 night in Mar 2023
Response from Nick Patel on 31 Mar 2023
Thank you for your review and for choosing our Motel. We have noted your rating and review and has forwarded to our staff. We are expecting you in near future so that you can see the improvements for yourself. We hope to serve you again. Thanks for your review and have a wonderful day.

10/10 Excellent

Darlene

Stayed 1 night in Mar 2023
Response from Nick Patel (GM) on 19 Dec 2023
Thank you

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, quiet and updated property. Highly recommend!
Stayed 1 night in Mar 2023
Response from Nick Patel on 10 Mar 2023
Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee pot would be nice
Stayed 1 night in Mar 2023
Response from Nick Patel on 10 Mar 2023
Thank you for your review and for choosing our Motel, We take your review and try to apply changes for your convenience. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Charmé

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was nasty. They had put some new furniture and new carpet in the room but the room reeked of cigarette smoke! The sofa was filthy and the curtains were dirty and falling down. This was definitely not as described!!
Stayed 1 night in Feb 2023
Response from nick patel on 10 Mar 2023
Dear guest, we are extremely sorry for the inconvenience faced by you. We are a global chain and take pride for maintaining our global standards, we are very much concerned about your problems during your stay. We have noted your rating and review and has forwarded to our staff. They have been given instructions on the areas you have specified. We are expecting you in near future so that you can see the improvements for yourself. We hope to serve you again. Thanks for your review and have a wonderful day.

10/10 Excellent

Tim

Stayed 3 nights in Feb 2023
Response from Nick Patel on 19 Mar 2023
Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 3 nights in Feb 2023
Response from Nick Patel (General Manager) on 24 Feb 2023
Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Wade

Stayed 1 night in Feb 2023
Response from Nick Patel on 10 Mar 2023
Thanks for your review. but our record shows this guest as no-show.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2023
Response from Nick Patel (General Manager) on 24 Feb 2023
Thank you for your review and for choosing our Motel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.