Room, 2 Queen Beds, Non Smoking

Reviews of Days Inn by Wyndham Evansdale Waterloo

2 out of 5
Days Inn by Wyndham Evansdale Waterloo
450 Evansdale Dr, Evansdale, IA

Reviews

8.2

Very good

Rating 10 - Excellent. 133 out of 315 reviews" "
Rating 8 - Good. 113 out of 315 reviews" "
Rating 6 - Okay. 31 out of 315 reviews" "
Rating 4 - Poor. 26 out of 315 reviews" "
Rating 2 - Terrible. 12 out of 315 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this location several times. The staff is always friendly and helpful. The accommodations are clean and comfortable and a great price.
Stayed 3 nights in May 2024
Response from Manager on 22 May 2024
Hello Catherine,We're delighted to hear that you had such a pleasant experience with our friendly staff and comfortable accommodations. Your loyalty means a lot to us, and we look forward to welcoming you back on your future visits.

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
The so-called blackout shades in room 116 don’t keep the sun out and so when the sun comes up, you get an eyeball full of sun.
Stayed 2 nights in May 2024
Response from Manager on 21 May 2024
Hello Ben, We regret to hear about the inconvenience you experienced with the blackout shades in room 116. Your feedback is valuable to us for future enhancements to our accommodations. Thank you for bringing this matter to our attention for further review.

10/10 Excellent

jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was brand new! Loved the remodel! Great service. The manager even checked with me to see how my stay was. Highly recommend.
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello jan,We are delighted to hear that you enjoyed your stay in one of our newly remodeled rooms and received excellent service from our team. It's wonderful to know that the manager checked in with you to ensure your satisfaction. Thank you for recommending us, and we look forward to welcoming you back in the future.

6/10 Okay

Chris

Travelled with family
Disliked: Cleanliness
Hotel is under remodel which was fine. However i think housekeeping needs improvement, hallway floors were dirty and haven't been vacuumed in a while. There was no construction going on during our stay. Bed sheets and pillow cases were not clean. Breakfast was ok, juice machine was out of order and the milk was expired by few days. Had to ask for fresh milk. Shower water pressure was good and price per night was good. Cleaning and clean bedding was the biggest issue.
Stayed 1 night in May 2024
Response from Manager on 18 May 2024
Hello Chris,Thank you for sharing your feedback with us. We appreciate your understanding during our remodel process. We will address your concerns with our housekeeping team for improvement. It's great to hear you enjoyed the shower water pressure and found our prices competitive. Your comments will help us enhance our services for future guests.

2/10 Terrible

Liliana

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was so dirty and it needs to be replaced there was no orange juice for breakfast, the machine was broken out of service, the bathroom shower was out of service too until I got a staff to come and fix it 😞...
Stayed 1 night in May 2024
Response from Manager on 15 May 2024
Hello Liliana, We apologize for any inconvenience you experienced during your stay. Your feedback allows us to improve our services for future guests. Please feel free to reach out to our management team to address any further concerns you may have.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manager was very upbeat and friendly. Hotel was clean and quiet, which was nice at the end of a long travel day.
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Hello Wendy, We are delighted to hear that you found our manager to be upbeat and friendly, and that you appreciated the clean and quiet environment during your stay. Providing a peaceful retreat for our guests is always our priority. If you ever return to the area, we would be thrilled to welcome you back for another enjoyable stay.

10/10 Excellent

Esteban

Stayed 1 night in Apr 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
perfect experience
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Esteban,We're delighted to hear you had a perfect experience during your stay with us. Our team works hard to ensure all our guests have a wonderful visit. If there's anything we can do to enhance your next stay, please feel free to reach out to us. Your feedback is greatly appreciated.

8/10 Good

Edward

Liked: Cleanliness, staff & service
There should have been a notice of the property being under construction and that the pool was closed because of this.
Stayed 2 nights in Apr 2024
Response from Manager on 26 Apr 2024
Hello Edward,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will ensure that your comments are shared with the appropriate team for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price for a nice hotel.
Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Karen,We're pleased to hear that you found our hotel to be good value for the price. Your feedback is greatly appreciated. If you have any further comments or suggestions, please don't hesitate to reach out to us.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly and helpful.
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Andrea,We are pleased to hear that you found our staff friendly and helpful during your stay. Your feedback is greatly appreciated. Thank you for sharing your experience with us.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast choices were really good. Fresh interior, comfortable bed. Very convenient off interstate.
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar 2024
Hello Kristina,We are pleased to hear that you enjoyed our breakfast options and found our interior and beds comfortable. Being conveniently located off the interstate is a priority for our guests. Your feedback is valuable to us and we hope to welcome you back in the future.

8/10 Good

Cathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Days Inn was clean and comfortable.
Stayed 2 nights in Mar 2024
Response from Manager on 27 Mar 2024
Hello Cathi,We are pleased to hear that you found our hotel clean and comfortable during your stay. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or concerns, please don't hesitate to contact our management team directly.

4/10 Poor

Steven

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness
We had reserved three rooms told that we had a late checkout which I had requested but yet at 10:30 11:45 in the morning maid service was pounding on the door and telling us we needed to get out. And mind you it was not just knocking on the door it was a pounding and they stood outside the door until we left at all three rooms.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar 2024
Hello Steven, We regret to hear about your experience with our maid service and the inconvenience it caused. We always strive to provide a comfortable stay for all our guests. Your feedback will be shared with our team for improvement. Feel free to reach out to our management for further assistance regarding your stay.

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The only thing was we went down for breakfast around 7 and there was no warm food left.
Stayed 1 night in Mar 2024
Response from Manager on 24 Mar 2024
Hello Jessica,We appreciate your feedback and apologize for any inconvenience caused during your breakfast experience. Our kitchen staff works diligently to replenish items promptly, but we'll address this internally to enhance our service. Thank you for bringing this to our attention.

8/10 Good

Virginia L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and it was quiet, nice location.
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Virginia L,We're glad to hear you enjoyed our quiet rooms and convenient location. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 Okay

Danette

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar 2024
Hello Danette, We appreciate you choosing our hotel for your stay. If you have any further feedback to share about your experience, please feel free to reach out to us so we can address any concerns.

8/10 Good

Laurie

Stayed 2 nights in Feb 2024
Response from Manager on 22 Mar 2024
Hello Laurie, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Newly remodeled so light fixtures and mirrors not hung up, but no big deal. We had a room that adjoined another by a door and the light was left on all nigh in the adjoining room. Very good breakfast with hot items. Reception for checkin and checkout very friendly and helpful. Comfortable beds.
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Hello Marlon,Thank you for choosing our hotel for your recent stay and taking the time to provide feedback. We appreciate your understanding regarding the light fixtures and mirrors during our remodeling process. We apologize for any inconvenience caused by the adjoining room's light being left on. We're glad to hear that you enjoyed our breakfast and that our reception staff provided friendly and helpful service. It's wonderful to know that you found our beds comfortable. Should you have any further concerns, please contact our management.

10/10 Excellent

STEPHEN

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Manager on 1 Feb 2024
Hello STEPHEN,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Douglas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean convenient comfortable bed mini fridge microwave good TV coffee maker in room and a nice breakfast.
Stayed 1 night in Nov 2023
Response from Manager on 28 Nov 2023
Hello Douglas,Thank you for sharing your positive experience during your stay. We are delighted to hear that you found our property clean and conveniently equipped with amenities such as a comfortable bed, mini fridge, microwave, and a good TV. We are also glad that you enjoyed the in-room coffee maker and our delicious breakfast. We hope to welcome you back soon for another enjoyable stay.

4/10 Poor

Jane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not as clean sheets were dirty
Stayed 1 night in Nov 2023
Response from Manager on 16 Nov 2023
Hello Jane,Thank you for bringing this to our attention. We regret any inconvenience caused during your stay. We have shared your feedback with our housekeeping team as we continuously strive to provide a clean and comfortable environment for our guests. We appreciate your feedback and hope to welcome you back in the future for a better experience.

4/10 Poor

Keith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many drunks hanging around in the hotel until midnight, very loud. Nothing in the room worked. It was not a good stay.
Stayed 2 nights in Oct 2023
Response from Manager on 1 Nov 2023
Hello Keith, We apologize for any inconvenience caused during your stay. We strive to maintain a peaceful environment for our guests and we take your feedback seriously. We encourage guests to report any disturbances to our front desk so that appropriate action can be taken. We apologize for the issues you experienced with the room and will address them with our maintenance team. Thank you for bringing this to our attention.

6/10 Okay

Kacee

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Serviceable but dated
Alright, but definitely in need of updating. No elevator. Doesn’t smell great. Old, rough towels. Worked for what we needed.
Stayed 2 nights in Oct 2023
Response from Manager on 31 Oct 2023
Hello Kacee,Thank you for taking the time to share your feedback with us. We appreciate your understanding that our hotel may require some updates. While we do not have an elevator, our team is always available to assist with luggage. We apologize for any odor you may have encountered and will address this with our housekeeping team. Regarding the towels, we apologize for any dissatisfaction caused and will ensure a better experience in the future. We hope to welcome you back for a more enjoyable stay.

10/10 Excellent

Jeana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 1 Nov 2023
Hello Jeana,We're sorry to hear about your disappointment during your stay. We appreciate your feedback and will address the concerns internally for future improvement. Thank you for choosing our hotel and we hope to have another opportunity to provide you with a better experience.

8/10 Good

Diana

Stayed 1 night in Oct 2023
Response from Manager on 19 Nov 2023
Hello Diana,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. We value your suggestions and will take them into consideration for future improvements. Please do not hesitate to reach out if you have any further concerns or if there is anything else we can assist you with.

10/10 Excellent

Logan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woo!
Great!!!
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Logan,Thank you for your positive feedback! We are delighted that you had a great experience with us.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Right off of Ave of the Saints & US#20 (convenient!) yet quiet!
Stayed 1 night in Oct 2023
Response from Manager on 19 Oct 2023
Hello Gerald,We're thrilled to hear that our hotel's convenient location and peaceful atmosphere met your expectations! We hope to welcome you back for another enjoyable stay soon.

6/10 Okay

Una

Travelled with family, Travelled with group
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hello Una,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Macedonio

Liked: Cleanliness, staff & service, property conditions & facilities
Was great place staff was amazing!
Stayed 1 night in Oct 2023
Response from Manager on 14 Oct 2023
Hello Macedonio,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our staff to be amazing. We hope to welcome you back soon!

8/10 Good

Marianne

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Manager on 9 Oct 2023
Hello Marianne,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 Good

Missy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Sep 2023
Response from Manager on 30 Sept 2023
Hello Missy,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excellent

SHELLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 22 Sept 2023
Hello SHELLEY,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Brion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much around here.
Stayed 1 night in Sep 2023
Response from Manager on 18 Sept 2023
Hello Brion,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I so appreciated the facility’s location by the highway (easy to find); the warm, friendly welcome by the concierge, and the cleanliness of this place and the room. Thank you for your service!
Stayed 1 night in Sep 2023
Response from Manager on 10 Sept 2023
Hello Constance,Guest satisfaction is our number one objective so we really appreciate the input regarding our location and your insights regarding our service. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hello Kim,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very nice people all around.
Service was like that nice old small town feel. Looks like that they attempted some renovations to the room. Rooms were a little musty but that may have been the building age. Not sure. Bed and pillows were comfy. I don’t think this older building can filter noise at any angle. I think the elephants and rhinoceros upstairs were fighting late into the night. The lady at the desk was handled it. I think they could have cleaned just a little bit better. Call the hotel to make sure that the amenities are working because when I arrived, they weren’t. Breakfast was just OK. It Only stayed 1 of 4 nights and upgraded to another hotel for the remainder of the stay. If I needed a quick rest to so I can continue my travels the next day I just might book care again. Not for four nights and five days.
Stayed 4 nights in Jun 2023
Response from Manager on 8 Sept 2023
Dear Guest,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Excellent

Aaron

Stayed 1 night in Aug 2023
Response from Manager on 17 Sept 2023
Hello Aaron,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

6/10 Okay

Dennis

Whole building smelled of smoke.
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hello Dennis, I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

8/10 Good

Michelle, Des Moines

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
NA
Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello Michelle,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Okay

Stacy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was wonderful.
Stayed 1 night in Aug 2023
Response from Manager on 19 Aug 2023
Hello Stacy,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 19 Aug 2023
Hello Robert,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

4/10 Poor

Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went ok. However, when we went to our room, there was garbage in the trash cans…and not from us. Breakfast was a great variety, but the service was horrible. They were out of coffee, and it took over 39 minutes to get a pot made. The garbage was overflowing, and no glass plate in the microwave with oatmeal all over the bottom. At checkout I asked fir a receipt, and they said they could only email me one. Turns out, I never received the receipt. Staff definitely needs to be trained in customer service and cleanliness.
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Hello Lee, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for the value, nice room, good breakfast, hot dhoer on the morning. Everything u need
Stayed 1 night in Aug 2023
Response from Manager on 11 Aug 2023
Hello Robert,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast as well as our room. I hope that we will impress you with exemplary service during future visits.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for. Bathroom really small. Room had a weird odor. TV was really small. Breakfast ok. Staff is really nice. There is no elevator for the 2 story building.
Stayed 1 night in Aug 2023
Response from Manager on 10 Aug 2023
Hello Guest, Thank you for taking the time to share your feedback as we are continuously working to improve our services and accommodations. We are sorry for the unpleasant condition that you found your room in and will address this with our housekeeping team. We appreciate your insights and suggestions and hope to provide you with a better experience in the future.

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on 8 Aug 2023
Hello Tammy,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Good

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly small town folks. They keep the place clean and the hot breakfast was outstanding. The rooms have a fridge and a microwave and everything including the plumbing worked properly. It's a Days Inn, so of course the towels, soap, pillows, etc. aren't high quality, but it was tidy and clean.
Stayed 2 nights in Aug 2023
Response from Manager on 8 Aug 2023
Hello Forrest,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your comments about our towels. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 Terrible

Mary

Stayed 1 night in Aug 2023
Response from Manager on 27 Aug 2023
Hello Mary,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

Mark

Liked: Staff & service
It was in a good location for us. We just needed the room for one night and it was a good hotel for that. The room smelled a little, not sure if it was the air conditioner or must. Overall our stay was what Ed we needed it to be.
Stayed 1 night in Aug 2023
Response from Manager on 7 Aug 2023
Hello Mark,We appreciate the time you have taken to bring to our attention your feedback with regards to our air conditioner and your comments about our location. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

James

Stayed 1 night in Jul 2023
Response from Manager on 19 Aug 2023
Hello James,Thank you so much for the incredible rating. We look forward to your next visit.