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Property was clean, quiet, and family friendly. Room was clean, comfortable, and welcoming. Brandon at the front desk was very courteous and friendly. He answered all my questions and was very accommodating. It was truly a pleasure to stay at this location. I will gladly stay here again on my next trip to VA.
Josefina
Stayed 1 night in Apr 2024
6/10 Okay
suki
29 Apr 2024
The sink and shower water smells like sewage water! For the price u pay, breakfast is ok, pool is ok, staffs are ok.
No person at the counter to check us in for 15 minutes. Bags of trash outside many rooms, a large bag of trash sitting right outside the elevators. Stained and rusty showers
Verified traveller
Stayed 1 night in Feb 2024
Response from Holiday Inn Express & Suites on 28 Feb 2024
I had my two granddaughters with me & they LOVED the indoor pool, the hours were convenient. The breakfast was really good & the bed was comfortable. The staff was very sweet. It was an extremely pleasant stay.
Wendi
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 5 Dec 2023
This was the most comfortable hotel we've stayed in. The bed was great, the room was spacious.
There was a piece of an old plastic bag in one corner of the room, and the bathroom needed to be dusted.
Nancy
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 14 Nov 2023
It had terrible breakfast but otherwise it’s a 4 star se it’s good but not excellent I would prefer regular luxury holiday inn or Hampton inn but holiday inn express was also good
Lina
Stayed 1 night in Nov 2023
Response from The Holiday Inn Express & Suites on 14 Nov 2023
this was my first time staying here but it was a generally good experience. My main issue was the lack of staff at the check-in counter. On three separate occasions no one was on duty or visible. I wanted to purchase some water and another couple wanted to check in but no one was available.
Frederic
Stayed 2 nights in Oct 2023
Response from The Holiday Inn Express & Suites on 7 Nov 2023
Keys did not work, had to go down and have keys reset. Sofa so very stained, did not sit on it. Was assigned room over the front entrance, outside blue light shown into room. Curtains did not black out light. Lucky we did not mind it
Verified traveller
Stayed 1 night in Oct 2023
Response from The Holiday Inn Express & Suites on 23 Oct 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!
6/10 Okay
Yonchu
4 Oct 2023
Liked: Room comfort
Ok
Bathroom sink was dirty, pool was closed, pillows were comfortable, modern fixtures, first room smelled terrible with mold, we got another room but maybe first floor didn’t have the best rooms?
Yonchu
Stayed 1 night in Oct 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023
Thank you for your feedback!
8/10 Good
Susan
Travelled with family
2 Oct 2023
Very nice
Susan
Stayed 1 night in Oct 2023
Response from Holiday Inn Express & Suites on 9 Oct 2023