Fairfield Hotels

"Very clean "

"The place was dirty not talking about bugs or dust , dirty but . I loved the location the staff was friendly and help for so it was still worth, I would just travel with a broom and my own sheets. The views were. Amazing."

"Paid a premium for 2 nights (at over $300+ per night). Check in was at 4 pm, and room wasn’t ready until 5:45 pm. Front desk said they were understaffed. Got to room and it wasn’t clean - bathroom had all sorts of hair and huge crumbs on floor. Toilet barely flushed. Shower curtain was filthy and moldy. Vanity storage shelf had dirt all over. A dresser drawer had tons of food and items still in it (chips, loaf of bread, pills)! The upstairs hallway which is all outdoors was so gross. Definitely needed to be vacuumed and cleaned. We left after the first night. Too gross to stay there. Would not return."

"basic breakfast, clean rooms, nice staff"

"The breakfast menu could have been better. I had no problem parking. It was safe. "

"Came out for a graduation at liberty University. Big family need a space. Them want to run a bunch of rooms separate from each other. Just had everything."

"Probably need new beds in our room. Everything else was excellent.!!!"

"Front desk would not help my wife correct the reservation to her name. Instead, they denied her to check in and made zero attempt to help her contact Hotels.com to resolve. My wife (Princess) had me find another property and the same issue almost occurred again. There’s a situation when making a reservation on the Hotels site where if you leave the reservations page before booking and come back, the name of the guest reverts back to the site manager (me…Blake) instead of my wife. (Princess). I realized this after making the second reservation and called the property before she arrived. Fortunately at the Wingate, the front desk allowed the name change back to Princess. I want a refund for $145 or I’m done with Hotels. "

"Lovely historical building, beautiful views of the mountains and close to shops and restaurants. The breakfast and the coffer were good as well!"