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Reviews of Courtyard by Marriott Fayetteville

3 out of 5
Courtyard by Marriott Fayetteville
600 E Van Asche Dr, Fayetteville, AR

Reviews

9.0

Wonderful

Rating 10 - Excellent. 402 out of 625 reviews" "
Rating 8 - Good. 152 out of 625 reviews" "
Rating 6 - Okay. 36 out of 625 reviews" "
Rating 4 - Poor. 23 out of 625 reviews" "
Rating 2 - Terrible. 12 out of 625 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed before and always happy with stay
Stayed 1 night in Apr 2024

10/10 Excellent

Euclid

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, friendly and attentive.
Stayed 2 nights in Mar 2024

8/10 Good

Judy

Travelled with family, Travelled with partner
Great location. Helpful desk staff. Minimal amenities.
Stayed 1 night in Feb 2024

8/10 Good

Van

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice facility and staff. Just the amentites are lacking. 1 microwave for the whole hotel.
Stayed 3 nights in Feb 2024
Response from CM on 12 Feb 2024
Hello, Thank you so much for taking the time to respond to the survey. It is through guest responses that we can work to improve. I am glad that you enjoyed your stay, but I am sorry you did not inquire about a microwave. We do have one microwave in our Market for all guests to use, but we are also happy to provide one in your room if requested. I hope you decided to stay with us again, and if you would like a microwave then just let us know and we will be happy to fulfill your request. Thank you for staying with us.

10/10 Excellent

Randall

Stayed 3 nights in Feb 2024

8/10 Good

Tim

Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, friendly staff
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were all very helpful and had a nice, friendly demeanor. We felt welcomed.
Stayed 1 night in Nov 2023

8/10 Good

Green

Stayed 1 night in Nov 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Need more and softer pillows on bed. the rest was great. thanks
Stayed 1 night in Nov 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up so far!
Stayed 1 night in Nov 2023

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They had a Starbucks
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, and a great experience thus far. 👍👏
Stayed 1 night in Sep 2023

8/10 Good

Judy

Travelled with family
Liked: Amenities
Clean, very convenient. One queen bed was too soft and lumpy. Towel rack broke as we left. Staff friendly upon our check out report about towel rack and sent maintenance to fix for next guest.
Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super welcoming and friendly!
Stayed 1 night in Aug 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DPH - Amarillo, TX
We were in town for a family wedding. Hotel was nice. Staff was friendly. Close to restaurants and shopping. No complaints.
Stayed 2 nights in Jul 2023

10/10 Excellent

Marlon

Stayed 4 nights in Jun 2023
Response from Courtyard Team on 3 Jul 2023
Thank you for your survey we look forward to seeing you again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very friendly. Very clean.
Stayed 1 night in Jun 2023
Response from Courtyard Team on 3 Jul 2023
We are so glad you enjoyed your visit. See you again soon!

10/10 Excellent

Tadashi

Stayed 2 nights in Jun 2023
Response from Courtyard Team on 3 Jul 2023
Thank you for your survey we look forward to seeing you again soon!

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a little disappointed that there wasn't a complimentary breakfast or coffee. Otherwise it was nice
Stayed 2 nights in Jun 2023
Response from Courtyard Team on 3 Jul 2023
Thank you for your survey. Courtyards branding provides our Bistro during your visit for elevated restaurant experience on site, with that all orders are cooked to order and made fresh.

8/10 Good

Cartrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jun 2023
Response from Courtyard Team on 3 Jul 2023
Thank you for your survey we look forward to seeing you again soon!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful and the staff were friendly!
Stayed 1 night in Jun 2023
Response from Courtyard Team on 3 Jul 2023
Thank you for your survey we look forward to seeing you again soon!

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a fantastic location, clean, and great staff
Response from Courtyard Team on 3 Jul 2023
We are so pleased you enjoyed your stay, we look forward to welcoming you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Courtyard Team on 3 Jul 2023
Thank you for your survey we look forward to seeing you again soon!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly the cleanest place I have stayed since precovid. The bed was comfy the rooms were very nice and the cleanliness displayed great work ethic from the housekeeping.
Stayed 1 night in Apr 2023

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent as always. Just would love a tube of body lotion and shower to be hotter. Staff is always amazing! Thank you!
Stayed 3 nights in Apr 2023

10/10 Excellent

Elizabeth, GARFIELD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and close to everything we needed! Very friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

MIKE, PARKRIDGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff was friendly and helpful my room was comfortable with a nice shower. The water pressure in the sink was low and I was surprised when I returned to my room the second night that the room was not clean and no new towels apparently I needed to request if I wanted this service. The lobby was under construction and breakfast is not included. I will be sure to check if theses items are included or not when I make my next reservation.
Response from CY FAY on 27 Mar 2023
On behalf of the entire hotel team, I want to thank you for sharing about your most recent experience with us during your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Cherlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have always enjoyed staying at Courtyard Marriotts. The rooms are spacious. There's a restaurant and bar. There's places to sit around with a group. There's an indoor pool for the kids.
Stayed 1 night in Mar 2023
Response from CYFAY on 25 Mar 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great condition. Convenient to all types of shopping and restaurants. The shower pressure was fantastic.
Stayed 1 night in Mar 2023
Response from CYFAY on 25 Mar 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Verified traveller

Disliked: Room comfort
No microwave in the room. The mattress was terrible!!!
Stayed 1 night in Mar 2023
Response from Jada P. Brunson on 15 Mar 2023
Hello, Thank you for taking the time to review your stay. As per Marriott brand standard, Courtyard properties do not have microwaves in the guest rooms. There is a 24 hour guest use microwave in our market area. Regarding your mattress, we apologize for this inconvenience and will have our Maintenance team address this issue. Thank you and Have a good day.

6/10 Okay

JoDee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Adrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from CY HOTELS on 15 Mar 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Jada P. BrunsonAssistant General ManagerCourtyard-Fayettevillejada.p.brunson@marriott.com479-571-4900

10/10 Excellent

Lou Ann

Liked: Cleanliness, property conditions & facilities
Nice indoor pool and hot tub! Clean, friendly and great location!
Stayed 1 night in Feb 2023
Response from CY FAY on 25 Mar 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

Frank

Disliked: Room comfort
Please contact me. Thanks
Stayed 1 night in Feb 2023

10/10 Excellent

Robert and Crystal

Stayed 1 night in Feb 2023
Response from CY FAYETTEVILE on 25 Mar 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ronette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Excellent service all around!
Stayed 4 nights in Jan 2023
Response from CY HOTEL on 15 Mar 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Jada P. BrunsonAssistant General ManagerCourtyard-Fayettevillejada.p.brunson@marriott.com479-571-4900

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice location and clean. Disappointed that breakfast is not included in the stay, especially for the price of the room.
Stayed 1 night in Jan 2023

10/10 Excellent

Zadren

Stayed 1 night in Jan 2023

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a wonderful room. Loved the place.
Stayed 1 night in Jan 2023

10/10 Excellent

Duane

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2022

8/10 Good

Lisa

Stayed 1 night in Nov 2022

4/10 Poor

Judy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Convenient location. Upon check-in staff was supervising a new employee. There was a mix-up twice on giving us keys to the room that didn't work. Turned out we were given keys to the wrong room number. It took double & triple checking to solve the problem; staff who helped us apologized profusely. We couldn't find how to "set" the temperature control.
Stayed 1 night in Oct 2022

10/10 Excellent

Leah

Stayed 1 night in Oct 2022

8/10 Good

Kingsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property that was well maintained.
Stayed 1 night in Oct 2022