Fenghuangzhen Holidays

Had some problems checking in but the staff were super friendly, spoke english and was just reassuring through the stay. Only issue was the smoke smell around the halls for those in dorms but it goes away once in the capsule.

Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.

The staff is very helpful, detail orientated. Xiao Hu at front desk provided tips setting up heating in the room. We appreciate the free shuttle service.

Room was spacious. Staff was helpful

Hotel is clean and staff are very friend. Its just about 5mins walk to Nanjing East station Line 2 and is very convenient.